Before you pop that first query or submission of the year into the mail, may I have a word?

And would you mind very much, New Year’s resolvers, if that word were wait?

I know, I know: you want to get that query or submission out the door. You’re resolved, in fact, that this will be the January that you crack the publication code. And the sooner you launch your plans, the better, right, because otherwise, you might lose momentum?

Admirable intentions, all, especially the last: as the media so eager to urge you to make that resolution — or, indeed, any New Year’s resolution — will be telling you in a few weeks, the average New Year’s resolution lasts only a few weeks. Which means, in practice, that far from being the best time of the year to act upon those laudable plans, the first few weeks of the year are strategically the worst.

Or, at the very least, the time when a query or submission is most likely to be rejected. Why? Every year, literally millions of aspiring writers across this fine land of ours make precisely the same New Year’s resolution — with the entirely predictable result that every year, rejection rates go up in the first few weeks of January.

Was that resounding thunk that just reverberated throughout the cosmos the sound of thousands of first-time queriers and submitters’ jaws hitting the floor? I’m not entirely surprised. For most writers new to the game, the notion that any factors other than the quality of the writing and excellence of the book’s concept could possibly play a role in whether a query or submission gets rejected is, well, new. If a manuscript is genuinely good, these eager souls reason, it shouldn’t matter when it arrives at an agency or small publishing house, right? By the same logic, if a query for a truly well-written book — which is, contrary to popular opinion, not the same thing as a truly well-written query — lands on a pro’s desk, it will be received in precisely the same manner if it’s the only query arriving that day, or if it must howl for attention next to hundreds or thousands of incoming queries.

Meanwhile, tomorrow morning, agents, editors at small publishing houses, and the screeners who read their day’s allotment of queries will open their e-mail inboxes and moan, “Why does every aspiring writer in North America hit SEND on January 1? Do they all get together and form a pact?”

Effectively, you do. You all formed such similar New Year’s resolutions, you see.

So did the tens of thousands of successful queriers from last year who decided that after December 31, they were going to stop fiddling with their manuscripts and send those pages the agent of their respective dreams requested, unfortunately. It doesn’t occur to them, understandably, that each of them is not the only one to regard the advent of a new year as the best possible time to take steps to achieve their dreams.

Instead of, say, February 12th. Or the fifth of May. Or October 3. Or, really, any time of the year that the sheer weight of numbers would guarantee that competition would be stiffer for the very few new writer slots available at any well-established agency or small publishing house.

That made half of you do a double-take, didn’t it? “Wait — what do you mean, very few new writer slots ?” queriers and submitters new to the game gasp. “Don’t agents take on every beautifully-written new manuscript and intriguing book proposal that comes their way?”

That’s a lovely notion, of course, but in practical terms, it would be impossible. Think about it: reputable agents only make money when they sell their clients’ books to publishers and when those books earn royalties, right? There’s more to that than simply slapping covers on a book and shipping it to a local bookstore. In any given year, only about 4% of traditionally-published books are by first-time authors, and those books tend as a group to be less profitable: unless a first-timer already enjoys wide name recognition, it’s simply more difficult for even the best marketing campaign to reach potential readers.

So at most agencies, most of the income comes from already-established clients — which means, on a day-to-day basis, a heck of a lot of agency time devoted to reading and promoting work by those authors. In recent years, selling their work has gotten appreciably harder, as well as more time-consuming, yet like so many businesses, publishing houses and agencies alike have been downsizing. At the same time, since writing a book is so many people’s Plan B, hard economic times virtually always translate into increased query and submission volume. That means agencies have to devote more hours than ever before to processing queries and submissions — an activity that, by definition, does not pay them anything in the short run.

Why should any of that matter to a new writer chomping at the bit? First, high querying and submission volume plus tight agency budgets translate, inevitably, to less time spent on each query and submission. Equally inevitable — and you might want to sit down for this one: the more successful an agent is, the more queries s/he will receive, and thus the greater the pressure on that agent’s screener to narrow down the field of contenders as rapidly as possible.

Why, you gasp, clutching your palpitating heart? Because time does not, alas, expand if one happens to have good intentions, most good agents simply don’t have time to take on more than a handful of new clients per year.

Starting to think differently about the tens of thousands of queries that might be jostling yours in an agency’s inbox tomorrow if you hit SEND today? Or the manuscripts that will be stacked next to yours if you stuff those requested pages into a mailbox later in the week?

To be fair, the overwhelming majority of those queries will be easy for the screener — known here at Author! Author! under the collective name of Millicent, to help us remember that she’s a human being with individual literary tastes working for an agent with personal preferences, as well as literary market savvy — to reject at first glance, and often for reasons that have little to do with the writing. At this time of year especially, new writers often pick agents to query essentially at random. Out comes that logic we saw earlier: if agents represent good books, and a book is well written, any agent could represent it successfully, right?

Actually, no: agents specialize, and it’s very much to both a good book and a good writer’s advantage that they should. The publishing industry is wide-ranging and complex, after all; no one who sells books for a living seriously believes that every well-written book will appeal to every reader. Readers tend to specialize, too.

That’s why, in case you had been wondering, the publishing world thinks of books in categories: fantasy, YA, Western, memoir, etc.; it’s a matter of reaching a specific target audience. While an individual reader may well buy books across a variety of categories — indeed, most do — readers who gravitate toward a certain type of book tend to share expectations, and publishers market categories accordingly. A devotee of paranormals, for instance, would be disappointed if he picked up a book presented as a vampire fantasy, but the storyline didn’t contain a single bloodsucker. By the same token, a lover of literary fiction would be dismayed to discover the novel she’d been led to believe was an intensive character study of an American family turned out to be an explosion-packed thriller.

Acquiring editors also harbor those expectations — and since no editor or publishing house brings out every different kind of book, agents would be less effective at their jobs if their only criterion for selecting which books to represent was whether they liked the writing. They, too, tend to specialize, handling only certain book categories.

Again, why should this trouble a writer longing to land an agent, any agent, as quickly as possible? There is no query easier for Millicent to reject than one for a book in a category her boss does not represent. No matter how beautifully that query presents the book’s premise, it’s a poor fit for her agency. Approaching an agent simply because he’s an agent, then, tends to be the first step on a path to rejection.

Especially, if you can stand my harping on this point, in January. New Year’s resolvers, after all, are frequently in a hurry to see results. Too much of a hurry, often, to do much research on any given agent before sending off a query. You would not believe, for instance, how many aspiring writers will simply type literary agent into Google and e-mail the first few that pop up. Or how many more will enter a generic term like fiction into an agency search, intending to query the first 80 on the list.

Usually without checking out any of those agents’ websites or listings in one of the standard agents’ guides to find out what those fine folks actually represent. And that’s a pity, because not only is an agent who already has a solid track record selling a particular category more likely to be interested in similar books — that agent will also have the connections to sell that type of book. Which means, ultimately, that approaching an agent specializing in books like yours could mean getting published faster.

Yes, really. You don’t just want to land any agent, do you? You want to entrust your book to the best possible representative for it.

I sense some grumbling out there. “But Anne,” the disgruntled mutter, and who could blame you? “All I want to do is get my book published; I know that I need an agent to do that. But I don’t have a lot of time to devote to landing one. Thus my wanting to act upon my New Year’s resolution toute suite: I had a few spare moments over the holidays, so I was finally able to crank out a query draft. I understand that it might be a better use of my querying time to rule out agents who don’t represent my type of book at all, but why wouldn’t sending my query to a hundred agents that do be the fastest way to reach the right one? That way, I could get all of my queries out the door before I lose my nerve — or my burst of new year-fueled energy.”

I’ve written quite a bit on this blog about why generic queries tend not to be received as kindly in agencies as those that are more tightly targeted; there’s a reason, after all, that the stock advice on how to figure out which agents to query has for years been find a recently-released book you like and find out who represented it. Admittedly, that excellent advice was substantially easier to follow back in the days when publishers routinely allowed authors to include acknowledgements — it used to be quite common to thank one’s agent. Any agency’s website will list its primary clients, however, and I think you’ll be charmed to discover how many authors’ websites include representation information.

In case I’m being too subtle here: no recipient of a generic query will believe that its sender had no way to find out what kinds of books she represents, or which established authors. Neither will her Millicent. Small wonder, then, that any screener that’s been at it a while can spot a query equally applicable to every agency in the biz at twenty paces — especially if, as so often is the case with mass-produced mailed queries, it’s addressed to Dear Agent, rather than a specific person. Or, as is even more common, if it is rife with typos, too informal in tone, or simply doesn’t contain the information an agent would want to know before requesting pages.

Given the intensity of competition for Millicent’s attention on an ordinary day of screening, any one of these problems could trigger rejection. During the post-New Year’s query avalanche, it’s even more likely.

Let’s take a moment to picture why. Agents and editors, like pretty much everybody else, often enjoy the holidays; they’ve even been known to take time off then, contrary to popular opinion amongst New Year’s resolution queriers. Since it’s hard to pull together an editorial committee — and thus for an acquiring editor to gain permission to pick up a new book — with so many people on vacation, it’s fairly common for agents and editors alike to use work time during the holidays to catch up on their backlog of reading. (See earlier point about existing clients’ work.) It’s not, however, particularly common to employ that time reading queries.

Why? The annual New Year’s resolution barrage about to descend, of course; they know they’ll be spending January digging out from under it. All through the holiday season, writers across the English-speaking world have been working up both drafts and nerve.

Picture, then, what will greet your garden-variety Millicent when she walks into the office on the first working day of January. Not only will the usual post-vacation backlog await her, but so will the fruits of every New Year’s resolver’s enthusiasm. Every inbox will be stuffed to overflowing; thousands of e-mails will be crowding the agency’s computers; the mailman will be staggering under armfuls of envelopes and manuscript boxes.

Tell me, if you were Millicent, how quickly would you be inclined to read through that tall, tall stack of queries? How much time would you tend to spend on each one, compared to, say, what you might devote to it on March 8th? Would you be reading with a more or less charitable eye for, to pluck an example out of thin air, the odd typo or a storyline that did not seem to correspond entirely with your boss’ current interests?

Before you answer any of those burning questions, consider: working her way through that day’s correspondence clear her schedule, or even enable her to see her desk again. As January progresses, each day will bring still more for her to read. Not every New Year’s resolution gets implemented at the same pace, after all, nor does they have the same content. This month, however, Millicent may be sure that each fresh morning will provide additional evidence that writers everywhere have their noses to the wheel — and each Monday morning will demonstrate abundantly that New Year’s resolvers are using their weekends well.

At least for the first three weeks or so. After that, the New Year’s resolution energy tends to peter out.

Not entirely coincidentally, that’s also when New Year’s resolution queriers tend to receive their first sets of mailed rejections — and when e-mailing queriers begin to suspect that they might not hear back at all. (An increasingly common agency policy, by the way: rejection via silence has been the norm for the past few years.) The timing on those rejections is key to Millicent’s workload, as an astonishingly high percentage of first-time queriers give up after only one or two attempts.

That’s completely understandable, of course: rejection hurts. But as any agent worth her salt could tell you, pushing a book past multiple rejections is a normal part of the publication process. Just as — again, contrary to popular opinion — even the best books generally get rejected by quite a few agents before the right one makes an offer to represent it, manuscripts and book proposals seldom sell to the first editor that reads them.

Translation: it may feel like a rejection from a single agent represents the publishing industry’s collective opinion about your writing, but it’s just not true. Individual agents have individual tastes; so do their Millicents. Keep trying until you find the right fit.

But you might want to wait a few weeks — and if it’s not clear yet why, I ask you again to step out of a writer’s shoes and into Millicent’s: if you knew from past experience how many fewer queries would be landing on your desk a few weeks hence, would you read through this week’s bumper crop more or less quickly than usual? Would you be more or less likely to reject any particular one? Or, frankly, wouldn’t you be a bit more tired when you read Query #872 of the day than Query #96?

Still surprised that rejection rates tend to be higher this time of year? Okay, let me add another factor to the mix: in the United States, agencies must produce the tax information for all of their clients’ advances and royalties for the previous year by the end of January.

That immense sucking sound you just heard was all of the English majors in the country gasping in unison. Representing good writing isn’t just about aesthetic judgments, people; it’s a business. A business based upon aesthetic judgments, of course, but still, it’s not all hobnobbing with the literati and sipping bad Chardonnay at book launches.

It’s also a business run by people — living, breathing, caring individuals who, yes, love good writing, but also can get discouraged at a heavier-than-usual workload. They can become tired. Or even slightly irritated after reading the 11th generic query of the day, or spotting five typos in the 111th.

Imagine, then, what it might feel like to read the 1,100th. Of the day, if one happens to be perusing it within the first few weeks of January.

To repeat my word du jour: wait. You’re an original writer; why would you need to pick the same day — or month — to launch your dreams as everybody else?

I raise my glass to toast those dreams. As always, my New Year’s resolution is to help good writers realize theirs, not just through general encouragement, but also practical advice. Keep up the good work!

So you’ve pitched or queried successfully — now what? Part XI: threats one can and cannot see coming, or, resisting the urge to call wolf

I had to laugh yesterday, campers: as so often happens here at Author! Author!, everyday life rushed to provide a perfect metaphor for something we had been discussing here on this very forum. Or, more accurately in this case, something about which I had been blogging extensively, while scores of aspiring writers read silently — and a tiny minority buttonholed me privately to try to discuss offline. Take a gander at what popped into my inbox:

I have parts of your blog and am thankful for your July 25, 2012 post regarding proper ms format. I just have a couple other questions that I didn’t see addressed in your post. If you could help me on this I would be greatly appreciated.

1. I have a finished memoir, just doing editing now from my printed copy. I am not sure how to deal with dialogue. I know obviously it is in quotes, me talking to someone or someone telling me something, but what I am not sure about is the format this dialogue should be in the ms itself. ie: is each speaking part on a separate line? or just within the paragraphs and continued on with the rest of the story afterwards?

2. And I know you mention this a little in your post, but I have a lot of areas in my ms where I mention where I thought something, or one of my other “characters” used to say something, etc. How do I format? You mention when a character has a thought to either put it in single quotes OR say I thought. But not sure if this pertains to my situation with my memoir. Also, do I do a separate line for these instances as well?

3. for my chapters, they are a little different than a normal book, each one is going to note the year, age, etc that that particular part of the story is referring to, is it ok to have the chapter title be 2 lines, and does it need to be in all caps?

Thanks so much for any help you can provide.

Why, since I receive artless little missives like this about once per week, did this one strike me as such an apt exemplar for our ongoing series on common post-pitching and post-querying faux pas? Well, several reasons. First, I was supposed to cover every aspect of professional manuscript formatting in a single post? Admittedly, the post in question did provide a visual overview of what standard format looks like, but in it, I urged readers new to the rules to consult the HOW TO FORMAT A BOOK MANUSCRIPT category on the archive list at right for fuller explanations. In addition, the aptly-named MANUSCRIPTS AND HOW TO FORMAT THEM PROPERLY category contains a heading for DIALOGUE FORMATTING, and there was this particularly handy post on dialogue formatting? Because third, and most to the point of this series, obviously, the proper place to ask this set of questions would have been — wait for it — in the comments section of my July 25th post, would it not?

Yet this puzzled writer, like so many others, saw fit to contact me privately about it. And that, frankly, would have mystified not only most bloggers, but anyone with significant experience with the publishing industry.

Let’s take the blog-related perplexity first. Even a couple of years ago, virtually no regular blog reader would have dreamt of asking questions anyplace but the comments. Oh, some of you might have chosen to inquire in the comments section of my most recent post — also a good option, by the way — in order to engender comment amongst regular readers, rather than tying your comments to the post in question, but logically, most readers understood that if they had a beef with a publicly-displayed post, the blog format featured a comments section for a reason.

And that reason was ease of discussion. The difference between a blog and a column, after all, lies largely in formatting — in a blog, readers have ready access to a forum in which to express their opinions, gratitude, and/or criticism of a post. While in the past, readers who wanted to chime would have had to sit down and write a letter to the editor of a publication, wait to see if the editor thought that letter worthy of publication, and then wait again to see if any other reader decided to write a letter in response to that letter, all a blog reader has to do to share his thoughts publicly is to — again, wait for it — click on COMMENTS and share his thoughts publicly.

Emphasis upon publicly: before the rise of hand-held devices, few readers would have considered it either acceptable or desirable to shatter the well-established wall between public and private by e-mailing a blogger to discuss the subject matter of a post. Not only does it defeat the purpose of a blog — which is, correct me if I am wrong, to discuss issues of mutual interest in a public forum — but in a blog devoted to helping the literally millions of aspiring writers deal with the thorny and often perplexing issues of manuscript submission, it’s inefficient.

Why? Well, if a question is asked and answered in the comments, there’s a reasonable hope that someone else will benefit from the answer, right? If, by contrast, I invited (or even permitted) every single one of you to contact me offline to ask (forgive me for putting it this way, but it’s true) the same fifteen or twenty questions over and over again, I wouldn’t be a blogger — I would be a secret question-answering service.

That’s why, in case any of you had been wondering, my archive list (conveniently located on the lower right-hand side of this page) is so extensive and contains so many specific questions: since I have been at this for more than seven years, I have addressed a plethora of common concerns. Rather than reinventing the wheel, as the saying goes, for each curious reader, I have chosen in the spirit of public discussion to make those previous posts easy to find.

And just a few years ago, that would have been considered going above and beyond the obligations of a blogger. These days, however, the individual’s ability to whip out her iPhone, perform a 15-second search, and come up with at least a superficial answer to most common questions has, rather surprisingly to many of us that provide online content, has lead to a pervasive expectation that any question, regardless of complexity, should be answerable and should already have been directly answered somewhere online.

How else, after all, would one find it in a 15-second search?

Actually, I don’t have a problem with that: one of the advantages of living in the current age is ease of information access; I would not have made thousands of pages of professional insight available had I not wished to — are you tired yet of being told to wait for it? — make them available to millions of struggling writers.

That does not mean, however, that I don’t find it surprising when a reader who does not instantly find what he wants on my site — and, as in this instance, apparently does not check the archive list to see if I’ve ever dealt with the issue before — leaps to the twin conclusions that (a) I must have fallen down on the job by not having anticipated the specific question he had in mind and (b) I must therefore be willing to donate my time for a private tutorial on the subject.

Instead of, say, donating my time to the writing community at large by blogging about it in public, where not only one, but millions of aspiring writers had access to the answer.

I’m bringing this up not because I’m peevish — although you might be surprised at how often those of us that blog for aspiring writers talk among ourselves about the startling recent rise in offline demands like this. I’m aware that sometimes, readers may feel a bit awkward about posting questions on months-old posts. (To set your minds at ease on this point: my blogging program informs me whenever any reader comments on any post, no matter how old. People post questions on old posts all the time.)

Throughout this series, we have been discussing the sometimes broad, wide, and deep gap between what aspiring writers can consider acceptable in approaching agents and editors and what the pros do. And, frankly, agents and editors who blog are not the only ones who have been receiving missives like this lately. Which, to someone familiar with how the publishing industry works, is genuinely shocking.

It’s become astonishingly common for aspiring writers to send long, chatty questions to agents to whom they have pitched at conferences, for instance — or even those they have merely heard speak at one. You’d be amazed at how many queries read like demands to drop everything and pay attention to the sender. And just the other day, an aspiring writer e-mailed me triumphantly to announce that, contrary to what I have always strenuously recommended on this blog, he had picked up the phone, called the agent that represented TUESDAYS WITH MORRIE, and not immediately been rejected.

In fact, the nice person on the other end of the phone line answered his question: yes, cold-calling an agent to pitch is completely unacceptable. Who knew?

If you’ll pardon my saying so, anyone who reads this blog regularly would have. So would anyone who had taken the time to check the aforementioned extensively indexed archive list at right. Yet, like the formatting enthusiast above, the cold-caller not only did not check what I have written publicly to see if I had addressed the issue — he went out of his way to e-mail me to tell me so.

Privately. Where no other aspiring writer could possibly learn anything from the communication.

I tremble to add this, but it’s also become amazingly common for successful queriers and pitchers — you know, the ones who did take the time to learn how agencies work, made a polite approach to an agent or editor, and garnered a request for the opening pages — to expect to hear back from the requesting pros within a week or two. Or even just a few days.

That’s an unreasonable set of expectations, from a professional perspective: it’s not as though these writers’ manuscripts are the only ones that the agent or editor has requested in the last few months, right? It’s only fair that the pros would read what’s already on their desks before they turned to a newly-arrived submission. And savvy submitters know that, because — feel free to chant it with me now, campers — an agent or editor’s request for manuscript pages does not constitute a promise to drop everything and read your work.

Aspiring writers often believe otherwise, of course, but until fairly recently, norms of social behavior and high long-distance telephone rates rendered follow-up calling blessedly uncommon. In years past, these justifiably anxious submitters might have been forced to stew in their own impatience until they received either a thin letter asking for the rest of the manuscript or the return of their pages in a postally-battered SASE.

Admit it: even those of you who know better have been tempted to nag, right? That’s natural, but it’s also problematic, given the current state of technology: today, the ease of e-mail permits, if not downright encourages, gun-jumping. Many an excitable submitter has been known to stand it as long as she can, then shoot off an ill-advised message in the wee hours, demanding to know what on earth could possibly be taking so long.

And because many agents are darned nice people, she might actually receive a soothing, I’ll-get-to-it-soon reply. But fair warning, gun-jumpers: this is a response that a submitter is likely to get only once, if at all. Which is unfortunate, as many aspiring writers apparently find the ability to generate those soothing replies rather addictive. Or so I surmise, for I hear all time about — and from; had I mentioned that boundaries regarding e-mailing online advice-givers have become rather porous? — submitters who just can’t stand to wait another month. Or week. Or day.

In case I’m being too subtle here: whatever you do during what can be an extended wait to hear back about your manuscript, repress the urge to demand constant status updates. Trust me, it will not get your submission read faster — in fact, it might get your manuscript rejected on the spot.

Being pushy is not — how shall I put this? — likely to make you any friends at the agency. It’s considered quite rude for a writer to try to rush a decision, in fact. (Interesting, considering that writers often have only a week or two to decide whether to accept a publishing offer, and most agents will expect a yes or no on a representation offer right away.) It’s also not a good way to convince an agent that you’ll be a dream client: why would anyone at an agency believe that a writer that e-mails four times in a two-month period to try to find out if the agent has decided whether to represent a manuscript won’t do precisely the same thing if and when that agent is circulating that manuscript to publishing houses — a process that often takes months, if not years?

Oh, should I have warned you that one was coming? Crunching a dry cracker should help with the nausea.

I bring this up advisedly, because the often vast differential between writers’ expectations and publishing realities can, and increasingly frequently does, lead inexperienced pitchers, queriers, and submitters to believe, wrongly, that directly and forcefully contacting an agent or editor is not only acceptable, but appropriate. And as those of you who attend writers’ conferences or read agents’ blogs are probably already aware, people who handle manuscripts for a living tend not to be all that fond of being hounded, nagged, or otherwise blamed for — were you already waiting for it — not dropping everything to pay attention to any particular aspiring writer.

Fortunately, the genuinely rude are relatively rare; as those of us that work with aspiring writers like to say, 99.99% of the pros’ perennial complaints about how pushy writers are actually refer not to the ten thousand who approach respectfully, but the one who does not.

And that one, in my experience, tends to be brand-new to the game — and harboring the astoundingly popular misconception that a really good manuscript from a first-time writer is uncommon enough that the pros will want to be disturbed at work to hear about it. Or, now that e-mail makes disturbing total strangers so darned convenient, rousted in the dead of night to read a pitch.

Or — you saw this coming, right? — to answer a question from a writer they’ve never met, one who evidently doesn’t realize that there are literally millions of aspiring writers who want to get published every bit as much as she does. From a professional perspective, then, this type of approach is simply queue-jumping: rather than doing what pretty much every successful author has had to do, learn how the publishing industry actually works and abide by its quite strict rules of conduct, the dead-of-night e-mailer or spur-of-the-moment caller believes, wrongly, that those rules don’t apply to him.

He has talent, so how could they? And had he mentioned how much he wants to get his manuscript published?

Which, admittedly, is not a new thing for first-time writers to think — I can’t think of a time in modern publishing history when agents and editors did not complain of constantly receiving pay attention to me now! missives — but the technology that enables them to act upon these beliefs is. What’s interesting about the rise of e-mailed pushiness, I think, is not that there are so many impatient aspiring writers, or that a hefty swathe of them should have come to believe that it’s the pros’ job to drop everything to hear pitches or answer questions but how often these attempts appear to be the sender’s first attempt to track down the information.

How can we tell? Well, let’s take another peek at the undoubtedly well-intentioned questions my dead-of-night e-mailer sent me.

1. I have a finished memoir, just doing editing now from my printed copy. I am not sure how to deal with dialogue. I know obviously it is in quotes, me talking to someone or someone telling me something, but what I am not sure about is the format this dialogue should be in the ms itself. ie: is each speaking part on a separate line? or just within the paragraphs and continued on with the rest of the story afterwards?

2. And I know you mention this a little in your post, but I have a lot of areas in my ms where I mention where I thought something, or one of my other “characters” used to say something, etc. How do I format? You mention when a character has a thought to either put it in single quotes OR say I thought. But not sure if this pertains to my situation with my memoir. Also, do I do a separate line for these instances as well?

3. for my chapters, they are a little different than a normal book, each one is going to note the year, age, etc that that particular part of the story is referring to, is it ok to have the chapter title be 2 lines, and does it need to be in all caps?

From a professional perspective, these are rather revealing questions. First, my nocturnal e-mailer must be brand-new to submitting memoir, at least to US-based agencies: not only does she refer to the characters in her memoir as “characters,” as if characters existed only in fiction, but in this country, the overwhelming majority of memoir is not sold on a finished manuscript, but upon a book proposal. While some agencies do ask first-time memoirists to see a full manuscript first, that’s because it’s often emotionally very difficult to complete a memoir; the human psyche, after all, does not make a huge distinction between reliving an experience vividly enough to write about it well and living through it directly. The pros want to make sure someone new to the game is already dealing with that.

Then, too, questions (1) and (2) might have been answered by opening not only virtually any published memoir, but most published books. My guess here, then, is that what the sender was actually asking here is not a question about dialogue formatting per se. I think she really wanted to know is whether there is a special dialogue format for memoirs, or perhaps for first-person narratives in general.

The answer to that one is short, sweet, and could easily have been answered in the comments on that post: no. Dialogue is dialogue, period.

The question about thought would also raise eyebrows for another couple of reasons: in a first-person narrative, the narrator’s thought is generally presented as just part of the narrative; if everything in the book is from the memoirist’s perspective, it’s hardly necessary to keep informing the reader of the fact. And in a first-person narrative, of course, it’s impossible to cite the thought of any character other than the narrator, right? If the narrative is quoting somebody else’s speech, that’s dialogue, not thought.

And, while we’re being technical, would I be too editorial-minded of me to point out that I have literally never advised any aspiring writer formatting a work for the U.S. market to use single quotation marks for thought? Or, indeed, for anything purpose other than designating a quote within a quote, for the exceedingly simple reason that it’s incorrect in American English?

Before we go into the horrifying possibility that my e-mailer contacted me about some other writing guru’s advice, let’s once again go over this often-misunderstood piece of punctuation. Contrary to popular belief amongst aspiring writers, single quotation marks (‘) do not carry a special meaning in American English, nor is using them instead of italics to emphasize a word or phrase proper. Nor is the decision to use single quotation marks (‘) or the American standard double (“) a stylistic one, ever. So how may a single quotation mark be used in American English? In only one manner: when a character quotes something someone else has said. In that instance, the overall quote falls within doubled quotation marks, and with the single quotes designating what the speaker is saying someone else has said. As in:

“Well, then Antonio saw me and yelled, ‘Hey, get out of here,’ and I ran away,” Ellen explained. “But not before I shouted over my shoulder, ‘Watch out for the rampaging tiger behind you!’”

My point about the two — and only two — means of correctly formatting thought in a text has absolutely nothing to do with this. As, indeed, one might surmise from the fact that in the post in question, I specifically said not to place thought within quotation marks, as Jane Austen did; it’s exceedingly old-fashioned, and it obviates the point of quotation marks, which is to indicate to the reader that something was uttered out loud.

Or, to put it another way, thought is not dialogue. Easy to remember, isn’t it?

What I did say, as it happens, is that it drives Millicent the agency screener — and, indeed, any classically-trained professional reader — completely nuts when she sees thought designated redundantly on the page. It’s always proper to designate thought with — five, six, seven, eight — the phrase I thought, of course. However, in some book categories (not all; check recent releases in yours), it is also considered acceptable to use italics to show what is being thought, as opposed to said. Thus, both of these would be correct in standard format:

I’ll never come here again, Hermione thought, slamming the door behind her.

I’ll never come here again. Hermione slammed the door behind her.

Makes sense, right? Since Hermione thought and the italics are intended to convey precisely the same thing to the reader, this formulation would be redundant:

I’ll never come here again, Hermione thought, slamming the door behind her.

Everybody clear on that? Excellent. Now let’s return to the question that’s probably been burning in my mind far more than in yours: did my e-mail correspondent mix my advice up with somebody else’s — and is that what she actually meant when she mentioned that I have parts of your blog? Did some well-meaning but organizationally challenged third party copy excerpts of my formatting run-downs without my permission (a copyright violation, by the way), throw them into a bowl with bits of other online advice, stir, and hand it to our question-asking friend?

Or — and this seems to happen quite often to writers who glean most of their writing guidelines online — has simply read so many different and probably mutually contradictory sources that she has concluded that I was advising something quite far removed from what I actually recommended?

Either way, no wonder she was confused. Again, I could simply refer her to the extensive explanations and many visual aids under the HOW TO FORMAT A BOOK MANUSCRIPT category, but I honestly would like to figure out what happened here. Here’s the example I used in the post she cites, a page in standard format, with all of its constituent parts labeled:

And here is her question:

3. for my chapters, they are a little different than a normal book, each one is going to note the year, age, etc that that particular part of the story is referring to, is it ok to have the chapter title be 2 lines, and does it need to be in all caps?

See the problem? The example shows a two-line chapter heading — and nothing on this page is in all-caps formatting. Nor do any of the other examples I include in that post feature all-caps formatting; conscientiously, I went back and checked, although to the best of my recollection, I have never advised its use for a title.

Why would I? It wouldn’t be proper in standard format. We must reluctantly conclude, then, that my late-night correspondent was in fact asking about somebody else’s advice.

Again, I’m bringing this up not to be peevish, or even to call her out for disturbing my night with a question she fairly clearly should have been aiming at someone else; mixing up online writing advice is much more common than any of us who habitually give such advice might hope. That’s to be expected, given how much self-described expert advice is floating around out there and how many aspiring writers engage in 15-second searches of it. What is surprising is that, being confused, she approached me offline with her questions about it.

Now, we could easily get all Freudian about motivation here — is it possible that she contacted me privately because she was aware that she wasn’t entirely sure of the source of her confusion, and if so, have I completely defeated that purpose by discussing it in public? — but this is a practical blog: I am far more concerned about writers’ actions than their intentions. This e-mail caused me to worry, then, not only about how my correspondent and all of the many, many aspiring writers like her are acquiring and processing formatting and submission information, but what they might do with it.

Specifically, about whether anything about this missive would be likely to get this obviously well-meaning writer in trouble if she sent something similar to an agent. And the answer is yes.

Half of you just rolled your eyes, didn’t you? “Please don’t tell me again to ‘wait for it,’ Anne,” the more experienced submitters among you scoff, “although, naturally, I relish the opportunity to demonstrate that I am adept at using quotes within quotes. You’ve already made the point — and quite forcefully, too — that as charming and addictive as those 15-second searches can be, they might not always be the best means of finding reliable information upon subjects as inherently complex as successful writing, manuscript formatting, querying, and/or submission. You’ve also already explained, albeit indirectly, that just because it’s possible to discover a publishing professional’s e-mail address online doesn’t mean that it’s necessarily a good idea to use it in the dark of night. Or any other time, for that matter. But I can’t help but feel that few of us who have read through this post are likely to succumb to that temptation anytime soon — and that those of us who have been submitting for a good, long while already know better. So what may I, a reader that would never even consider snatching up a phone and calling an agent I have never met or sending repeated, nagging e-mails to one that has my submission, learn here?”

Well, a couple of things — but you’re right that most of this post has been aimed at those that are new to the biz. Frankly, the question of whether it’s okay to approach an agent or editor informally — or to cold-call them at all — is just not one that would occur to someone who has been hanging around publishing for long. Since agents and editors do not pick up new writers that way, to us, it’s a self-evidently self-defeating tactic.

Or, to put it a bit more bluntly, there’s a reason that e-mails like this are seldom answered at all. In a world with rapidly-dissolving boundaries, the sub-world of books remains a place where manners count. Thank goodness.

I do have an ulterior motive for devoting a post within this particular series to the all-too-common problem of writers assuming that any publishing pro that’s nice to them, or even seems from afar to be approachable, is going to be willing to give private advice. In the first place, one does not have to work in publishing very long to be aware that there are literally millions of aspiring writers out there — as queriers and submitters so often lament, sheer volume prevents most agencies from having the time to respond individually to each. Heck, it’s become downright common for agencies not to tell a submitter at all if they’ve rejected a manuscript.

Yes, even if they requested the whole thing. From the writer’s perspective, one of the side effects of the astronomical increase of submission spurred by the wide use of personal computers has been that her submission’s getting rejected and simply having gotten lost, either in the mail or at a paper-laden agency, looks remarkably similar. I’m afraid that there’s little that aspiring writers can do about that, other than to send a single, well-mannered e-mail a few months after the manuscript has arrived at the agency, politely double-checking that it did in fact arrive in one piece.

If that e-mail does not elicit a reply, the only sensible course is to assume that it’s been rejected and move on. Again, as tempting as it may be to presume that having been asked to send pages has given a writer some rights, repeated or nagging e-mails are unlikely to help your case.

Yes, yes, I know: it’s a bitter pill to swallow. Ready for one that might be even harder to choke down?

Brace yourself, please: greater experience submitting — or even attending writers’ conferences, which tends to accelerate a writer’s learning curve about how the industry works — will not necessarily help an aspiring writer avoid the problems of over-familiarity or less-than-reasonable expectations. And that’s unfortunate, because just as the pros assume that any writer serious about getting published will take the time to learn how professional book manuscripts are put together — a presumption so pervasive that few agencies even list the strictures of standard format on their websites, speaking of things that might not pop up in a 15-second search — agents and editors tend to believe that any new writer accomplished enough to write beautiful prose will have learned along the way how submission works.

Find that hard to believe? When’s the last time you heard an agent say at even a very good literary conference, “Look, we have mountains of requested materials to read. If we asked for it, we are interested, but the idea that we would be ready to make an offer of representation on a manuscript we received a week ago is pretty laughable. Unless, of course, the book was written by a celebrity, there’s a clear pop culture demand for a book on that particular subject AND the writer happens to be an expert, or the writer’s just done awfully well in a prestigious writing contest. Or if I happen to be stuck on an airplane with nothing else to read, and you’re my college roommate’s ne’er-do-well younger brother. Otherwise, be prepared to wait.”

That’s all likely to be true, but it would be an extremely unwise speech to give at a writer’s conference, wouldn’t it? The attendees might well rush the stage, perhaps after first snatching up any torches and pitchforks that happened to be handy.

Because good writers so often send off their manuscripts without any clear notion of how long it might be before they are likely to see them again — if, indeed, they will see those pages again at all — and because successful pitchers in particular are prone to tumbling into the trap of believing that a nice conversation with an agent or editor at a conference implies both the beginning of a friendship and an implicit promise to toss aside whether happens to be on the pro’s desk to read their submissions the instant they arrive, I’m going to share one more case study before I sign off for the day. To be candid, the writer in this situation is someone of whom you have probably heard; he’s now a pretty well-established author. He finally gave in to my two years of blandishments to allow me to use his story here on the blog only if I changed enough details to render him unrecognizable.

So don’t even try. Just keep his fame in the back of your mind as you read his tale of woe and uproar, to remind you that no matter how talented a writer might happen to be, it’s easy to get sucked into unreasonable expectations. Not to mention unreasonable hopes.

And his story, too, begins with an e-mail I received in the dead of night. I had known Teddy — not his real name, naturally; nice try, guessers — for years before he got his first break; it’s actually not all that uncommon for writers that end up getting published to have met on the writers’ conference circuit. (Yet another reason that it’s a good idea to attend them: no one, but no one, will understand your joy at finally landing an agent or selling your first book than a fellow writer who has been rooting for you since you shared the last bagel on a conference breakfast buffet.) Yet this was the first time he had ever e-mailed me in a panic.

Bear with me here, because I have something to confess. Remember those agents you suggested I query if my pitches didn’t work out? Well, I have not yet contacted them because Respected P. Editorvich from Arewe, Literate, & How had asked me to send my book directly to him. Dream agency, dream connection, right?

I sent him the manuscript last September. I gritted my teeth until May of this year, then I e-mailed him. He said that he loved what he had read thus far, but had misplaced the book during a move! Okay, it happens. I resubmitted, telling him that I wanted my book in his hands.

That was five weeks ago. Last week, I sent him an e-mail asking about the book, but I haven’t heard back from him. At this point, I don’t know how to handle the situation. I’m a newbie in the confusing world of publication.

Do you mind if I ask for your advice? When Respected initially asked to see the book, he had told me I didn’t need an agent at that point. In my shoes, would you wait to hear from him or would you seek representation? Let the agent make the next move?

Finally, do you still think those agents are the best for my book? You keep a much closer eye on acquisitions than I do.

Okay, what did Teddy do wrong here? Or are those of you new to submitting reeling too much from the notion of not hearing back from September to May of the following year — or, indeed, for five weeks?

Or do all of those huffing sounds mean that some of you have taken umbrage at the very question of wrongdoing? “But Teddy did nothing wrong here!” some of you cry, demonstrating admirable loyalty to a fellow writer whom you have probably never met. “All he did was do what Respected asked!”

True enough, but he also did something Respected didn’t ask him to do — and something that placed himself at a genuine disadvantage. Any guesses?

Award yourself a gold star for the day if you immediately leapt to your feet and shouted, “He gave the editor an unrequested exclusive!” Unless Respected had already offered to acquire the manuscript (extraordinarily unlikely, considering that he had not yet read it) or stated point-blank that he would not look at it unless Teddy promised not to seek representation (which would have been ethically questionable), Teddy was under no obligation not to seek out an agent while Arewe, Literate, & How was considering the manuscript. He would certainly have been in a better position when the manuscript got lost if he had: while it’s always a trifle dicey for a writer to prod an editor politely to try to speed up reading times, it’s an integral part of an agent’s job. Everyone expects it, and rightly so.

Oh, dear, more huffing? Has my site been invaded by the Big, Bad Wolf? “But Anne, Respected said that he didn’t need an agent, under the circumstances! And Teddy waited a whole eight months before contacting the editor — far, far longer than I could have stood the suspense. So now, not only do I not think he did anything wrong; I think he’s a saint.”

Actually, his saintliness in this situation harmed him, too: he would have been well within his rights to send that polite follow-up e-mail within 6 months, if not 4. And while I’m sure that every aspiring writer currently treading the earth’s surface can sympathize with Teddy’s not wanting to put in the energy, effort, and emotional strain of querying agents while his dream publisher was mulling over the book, is he really better off now because he waited? Or merely going into the querying process more frustrated?

I get the appeal, of course: if Respected had snapped up the book right away, he probably would have referred Teddy to a good agent. But there was no guarantee of that — or, indeed, of Arewe, Literate, & How’s picking up the book. So, again, what did Teddy gain by holding off on seeking out an agent he might eventually have to find, anyway?

By the dark night Teddy sent me this e-mail, however, all of this was water under the bridge, spilled milk, and in all other ways beyond his power to change, short of constructing a time machine and returning to the day before the conference at which he met Respected. As he asked me at the time, what should he do now?

The short answer is no, I would not advise waiting until he hear from the editor. I would advise him to do now what he should have done the previous September: queried widely. Then, as now, his position with Arewe, Literate, & How’s could only have been strengthened by landing an agent.

Why? Well, a couple of reasons. As is common for major American publishers, ALH does have a policy against considering work by unrepresented authors. However, like some others, they do occasionally set that rule aside if they believe that they can pick up a book at a conference cheaper than they would be able to if an agent was involved. So it might well have made a great deal of sense to Respected to try to get in on the ground floor of Teddy’s book, so to speak, by trying to nab him before he signed with someone that would try to drive up the price.

Which is, incidentally, a good agent’s job, too. It’s expected — and the fact that Respected knew that there was not an agent involved might well have affected the timeline here. If Teddy had submitted his work through an agent, that agent could legitimately have been calling or e-mailing Respected every couple of weeks, to follow up. But since the editor was dealing with Teddy directly, he could rely upon aspiring writers’ well-founded fear of being pushy.

Because Teddy was one of the conscientious ones that worries about treading on professional toes, he knew better than to ask for updates too early and too often. Indeed, he erred on the side of caution: following up in 4-6 months, and then very politely, is what’s considered acceptable for a writer dealing with an editor directly.

Given this set of ambient expectations, then, it was not all that surprising that Respected did not respond to Teddy’s second e-mail; he had jumped the gun. It’s not as though the submission clock doesn’t start afresh with a requested resubmission, and five weeks is not a particularly long time, in publishing circles.

Especially for an unagented manuscript. Let’s face it, Teddy had already made it fairly plain that he’s not planning to introduce an agent into this situation: when he sent the second submission, told Respected that he would already agree to any terms ALH might want to set for publication. (How an editor would hear “I want my book in your hands,” in all probability.) Respected could also surmise from it that Teddy had not submitted it to other editors, either, so he has no reason to fear that another publishing house will buy it out from under him. Why, then, should he hurry?

See why placing all of your eggs in this one basket might not have been in Teddy’s best interest? Even though he did legitimately misinterpret Respected statement about not needing an agent — elicited, I later found out, in response to Teddy’s asking in the pitch meeting whether he would need to find an agent before sending the pages Respected requested — there is no such thing as a tacit request for an exclusive read.

Chant it with me now, campers: if an agent or editor wants to be the only one reading something, she will make a writer promise that will be the case.

But aspiring writers often walk away from pitch meetings with the opposite impression, don’t they? They believe, and with some reason, that if an editor is enthusiastic about a manuscript, she has made a provisional commitment to publishing it. And, let’s face it, it would be a lot easier on the writer if that were the case.. But a nice conversation at a conference is just a nice conversation at a conference.

I know, I know: it doesn’t feel that way, but as Teddy’s case shows, what the writer feels a post-pitch conversation might have meant over and above what was actually said is not binding on anyone. He took a gamble that Respected would like the book enough that he could bypass the usual steps by which manuscripts get published. Even if everything had worked out perfectly, though, he would still have needed to get an agent eventually — it would have merely meant that he would have been doing so with a book contract in hand.

And then his agent would have spent the next two years telling Teddy that he should have brought to her before you signed it. Because that, too, is her job.

I can sense some cringing those of you terrified of offending the prose (bless your hearts), but honestly, Teddy would have not run any more risk of affronting Respected by pursuing representation five weeks into the second submission than if he’d floated fifty queries before he submitted at all. In fact, he needn’t even have told the editor he was doing it.

Why should he? The worst that could have happened if both Respected and an agent fell in love with it simultaneously is that Teddy would have told the agent that he wanted to go with ALH. His new agent would have been thrilled to be spared the work of pitching the manuscript to at least one likely prospect, and Respected would have had someone calling all the time to speed up him reading process — and to tell him if another editor was also reading it.

My advice to Teddy, then, was that he should query 5 or 10 agents right away (I cranked out a few more recommendations), and keep that many queries in circulation until he attracted a firm offer from somebody. I also cautioned him, though, not to contact Respected again until either he had some concrete news to report — that Teddy had landed an agent, that another editor was reading the book — or until Respected has had the new version for 4-6 months.

That’s not at all an unusual turn-around time these days, after all. And then, I would simply e-mail to ask if he is still interested.

Politely. Once. If Respected does not respond at that point, Teddy should move on.

Regardless of what happened next, however, under NO circumstances would it have ever been in Teddy’s best interest to contact Respected and say any version of, “Hey, what gives? You have not has not done as I expected!” Respected already knows how he has handled the manuscript; no good can come from reminding him.

So what, you may be wondering, was the overall moral here? Respect professional limits. Be polite. Resist the urge to hit SEND.

And no matter how many times you have queried or submitted, don’t assume that the pro asking to see your pages is saying anything more than that she wants to see your pages. If you’re in doubt whether you are being asked to submit exclusively, chances are that you’re not.

But, as always, if you’re not sure about what an agent or editor requesting your manuscript wants you to do, ask. Once. Politely. And in the proper forum. But do bear in mind that once you cry wolf, you can’t take it back.

Wow, this was a long one, even by my standards, wasn’t it? Well, when I disillusion people, I like to do it thoroughly. Keep posting those good questions in the comments, everyone, and keep up the good work!

So you’ve pitched or queried successfully — now what? Part X: oh, my itchy fingers!

I had intended to devote Labor Day weekend entirely to posts on craft, campers, on the theory that since simply scads of you will be spending the next few days sending out flotillas of fresh queries and/or submissions, you might enjoy a creativity break. I find, however, that I have a few more things to say about submission that you might want to know before Tuesday rolls around.

How did I know you were gearing up to hit the SEND key? Well, the New York-based publishing world’s annual holiday has traditionally run from the end of the second week of August through, you guessed it, Labor Day. The presses no longer halt with quite the completeness with which they did in days of yore, but still, it’s a hard time to pull together an editorial committee.

Why should that affect the mailing and e-mailing habits of writers trying to break into the biz? Simple: when the editors are not in town, agents have an awfully hard time selling books to them, so agency denizens tend to take those same weeks off.

Again, that’s less true than it used to be, but if the Submission Fairy had whacked you with her magic red pencil last week, teleporting you into the average agency, you would have been chased out of the building by a smaller mob than would have caught up pitchforks and torches in, say, October.

In case I hadn’t mentioned it lately: don’t show up at an agency unless invited to do so, aspiring writers. And hold off on the calls until one of the member agents offers to represent you, please.

Admittedly, even in the bad old days, agencies were often not universally deserted in late August: the luckless soul left to guard the fort often got quite a lot of reading done. Still, it wasn’t then and isn’t now not the worst idea for a writer eager to hear back on a query or submission to hold off until after everyone returned to work with a suntan.

Thou shalt not query or submit between July and Labor Day has featured prominently in the annals of credible advice to writers for decades, and rightly so. Which may render what I am about to say next something of a surprise: if you are planning to query or submit to a US-based agency via e-mail, I would implore you to hold off until at least the middle of next week.

And the masses collapse onto the nearest chaises longues, overcome by astonishment. “But Anne,” they shout, and who could blame them? “I’ve been holding off! For the latter half of the summer, I have been twiddling my thumbs, biting my nails, and playing endless games of cat’s cradle, all to keep my itchy keying finger from hitting the SEND key while the agent of my dreams was likely to be vacating. Since I have every reason to expect that the AOMD will be flinging herself into her desk chair bright and early Tuesday morning, clutching that latté her eager assistant Millicent got her and scowling at the stacks of manuscripts awaiting her august attention — or, rather, her post-August attention — why shouldn’t I hammer on that SEND key like Hephaestus forging armor for the Olympian gods? I have a three-day weekend in which to ignore my kith and kin while I pursue my dream!”

You just answered your own question, itchy-fingered many: because any established agent — and thus any Millicent employed in an established agency — will be greeted upon her return to the office by the small mountain of submissions send over the last month. Her inbox overfloweth. And since millions of aspiring writers will also have been actively avoiding the warm embrace of kith and kin in order to crank out e-mailed queries and submissions this weekend, a hefty percentage of that overflow will be from writers just like you.

Why might that be a problem, if she and Millicent down those lattés, roll up their sleeves, and work through those queries and submissions in the order received? Well, let me ask you: if you had 1,572 messages from total strangers gracing your inbox Tuesday morning, how would you feel about it? Delighted to see that literature was alive and well in North America — or just a trifle grumpy at the prospect of working through them all?

Still not seeing the wisdom of not adding your query or submission to that queue? Okay, think of it this way: would you rather that Millicent first cast eyes upon your query as #1376 of Tuesday, or as #12 of Friday? Would you rather that she read your submission with fresh eyes — or with eyes bleary from the imperative of reading her way down to the point where her desk is visible from above?

Just something to think about. Naturally, a querier or submitter exercises very little control over the conditions under which Millicent reads his work, but if a savvy writer can minimize the chances that she will be assessing it at a point when she will predictably be swamped, why not rein in those itchy fingers for another few days?

Speaking of the trouble into which over-eager fingers can land their owners, as well as our ongoing focus on some of the unanticipated side effects of successful querying and submission, I’d like to devote today’s post to a couple of excellent questions from long-time members of the Author! Author! community. First, let’s learn of the travails faced by witty gun-jumper Robert:

I must have smoked something funny during Querypalooza, because I prematurely sent an agent my query. Only fifty pages in, with no end in sight, I was asked for my completed MS! How would one tiptoe out of this situation, keeping the agency interested?

I love the blog and appreciate every moment you put into it. There is nothing out there that comes close in style, entertainment, or value. Thanks for the tools to push my writing career forward.

Why, thank you, Robert; how kind of you to say so. Also: what on earth were you thinking?

Ah, how loyal you all are; I can feel half of you rushing to Robert’s defense. Lower those pitchforks a trifle, please, so I may hear you better. “Whoa there, lady — what’s with the indignant italics? It can take months to hear back from an agent these days; why couldn’t he have sent out that query the nanosecond he whipped it into shape?”

Well, obviously, he could, because he did, but I get what you’re saying: querying turn-around times can indeed be quite lengthy. One can also, as I know some of you can attest, hear back within an hour of hitting SEND, if someone at the agency of your dreams happens to be sitting in front of a computer at the time.

To quote the late, great Fats Waller, one never knows, does one?

What one does know — and what I suspect has sent our Robert into a belated fit of qualm — is that for fiction, agents expect that any manuscript a writer queries or pitches to them will be at the completed draft stage. Oh, they’re aware that occasionally, an overeager writer will begin setting up prospects a little early, but Robert is quite right to assume that if he ‘fessed up, the agent of his dreams would not be amused.

So how would a savvy writer, in Robert’s words, tiptoe out of this situation, keeping the agency interested? Simple: he wouldn’t.

Was that behemoth thunk a sign that half of you just introduced your lower jaws to the floor? I’m not entirely surprised: as we have been discussing throughout this series, the apparently immortal myth that an agent requesting pages will only accept them if the writer breaks all extant land speed records in getting the manuscript under her peepers has encouraged a whole lot of successful queriers and pitchers to do a whole lot of silly things. Or if not silly, than at least unstrategic — not bothering to spell- or grammar-check before hitting SEND, for instance. Neglecting to proofread, to make sure that the coworker called Monica in Chapter 1 is not Monique in Chapter 5. Fudging the typeface or the margins, so that a particularly strong scene or line will fall within the requested 50 pages, not thereafter. Sending 52 pages, when the agent asked for 50, for the sake of the aforementioned bit. Or simply printing the darned thing out the instant the request for materials arrives and dashing to the post office, only to realize halfway home that the packet did not include a SASE.

Oh, you may laugh, but I know good writers — gifted ones, intelligent ones, ones whose prose a literature lover could have sung out loud — that have made each and every one of these mistakes. Sometimes more than one at a time.

They, like Robert, have jumped the gun, and it did not pay off for them. It seldom does, because — feel free to chant it with me, those of you who have been following this series — since a submitter gets only one chance to place a particular manuscript under a particular agent’s eyes, it simply does not make sense to hit SEND until that manuscript is polished enough to represent her best work.

If you don’t mind my pointing it out, Robert, that level of polish is rarely a characteristic of a first draft. Even if you had hit SEND when you were only a chapter away from finishing the novel, you might have been better off taking the time to read and possibly revise it before querying. But in thinking otherwise, you certainly were not alone: the overwhelming majority of first novels are queried, pitched, and submitted while still in the first-draft stage.

“Okay, I get it,” jaw-rubbers everywhere say sullenly. “My pages should fairly shine before they wing their way to Millicent. But what is my buddy Robert to do? He meant no harm; he had merely assumed that the most he would be asked to send was 50 pages, tops. I hate to see him punished for that piece of misapprehension.”

And he needn’t be, if only he bears in mind the principle that his gun-jumping pretty clearly shows he did not embrace in the first place: when an agent requests a full or partial manuscript, she is not expecting to receive it right away.

So if Robert could conceivably complete that manuscript within the next year to year and a half, he may eschew tiptoeing altogether: he could simply apply his nose diligently to the proverbial grindstone until he finished — and spell-checked, resolved the burning Monica/Monique debate, etc. — and then send it off as requested. No need to apologize in his cover letter, either: since he had no reason to believe that the AOHD had cleared her schedule in anticipation of its arrival, he should simply thank her for asking to see it.

Some of you jaw-rubbers are eying me dubiously. “But Anne, isn’t that a trifle rude? I mean, doesn’t he owe it to the agent of his dreams — that’s what that acronym means, right? — to e-mail her right off the bat to tell her that as much as he would love to comply with her request for pages right away, he won’t be able to do it for months?”

The short answer to that is no. The long answer is NOOOOOOOOOOO.

Seriously, why would he have an obligation to send her an update? It’s not as though Robert’s was the only query her office received, or the only one to which the AOHD said yes. And while most successful queriers and pitchers do crank their submissions out the door rather quickly, there’s always a sizable contingent that never elects to send the requested pages at all. Perhaps because, like Robert, they queried in haste and repented at leisure.

The AOHD is unlikely, in short, to be sitting around four months hence, filing her nails over a desk completely devoid of manuscripts, idly wondering why that nice Robert never sent her that nifty book. But he doesn’t write…he doesn’t call…

Trust me, she has better things to do. Like reading through the pile of manuscripts that did make it to her desk.

Does that giant, gusty collective sigh that just blew my cat sideways indicate that more than a few of you wish you were aware of that before you hit the SEND key on at least one occasion. Again, I’m not surprised, but trust me, Roberts of the literary world, no one will even blink if you don’t get requested materials to them within six or even nine months, much less change their minds about wanting to see it. Plenty of writers, and good ones, take that long to revise existing manuscripts.)

Should Robert’s itchy fingers prove incapable of not tapping out an e-mail, however, he could legitimately drop the AOHD a note in five or six months, thanking her for her continued interest and saying that the manuscript will be on its way soon. Which may well be true: in current agency reading terms, another three months would be soon. I wouldn’t advise hitting SEND sooner, though, because there’s always a danger that the agency’s needs will have changed in the meantime — you definitely don’t want your polite update to be construed as a request for a second permission to send it, lest they say no, right, Robert?

No need to rap our Robert on the knuckles for his infraction, then, you’ll be glad to hear. I wouldn’t want to affect his ability to type the rest of his manuscript quickly.

I’m always astonished, though, at how often good, well-meaning writers rap themselves on the knuckles when they realize that like practically every first-time successful querier or pitcher, they have sent out their manuscripts before their precious pages were truly ready. Take, for instance, intrepid reader Anni:

I have a question that has nothing to do with this topic (sorry) but I just couldn’t keep worrying about it in silence any longer.

A couple months ago, I made it as far as sending out 5 queries with samples as requested for my manuscript and received 4 form rejections and 1 non-reply. I took this as a sign that something was amiss, and discussed it with my feedback readers. The conclusion: the first third of the manuscript wasn’t on par with the rest. It needed to be rewritten into something more fast-paced and exciting.

To pull me through the tedious rewriting, I compiled a list of agents for when the manuscript is once again ready, and I realized something: There aren’t that many agencies for that want YA fantasy novels.

As I understand it, agents do NOT like re-submissions, even if I’ve rewritten half the manuscript from scratch. I’ve already lost 5 agents from my potential agencies list! What happens if I run out of agents to query without signing with one of them? Is there an acceptable period of time after which I can query a second time?

I may be jumping the gun with these worries, but I’m afraid to send out my next batch of queries and possibly waste another 5 agents because the query/manuscript isn’t absolutely perfect. On the other hand, I don’t want to spend the next year striving for that impossible perfection. Instead of facing just the potential for rejection, I get to watch my list of potential agents dwindle to an eventual zero.

I don’t know what I should do! Do you have any suggestions for me? Thanks very much.

Nor should you have suffered in silence for even an instant, Anni — this is far too common a problem. As I like to remind my readers early and often, if you’ve been wondering about something, chances are that another 3,274 regular Author! Author! readers have as well. So for both your own sake and theirs: please ask.

I’m especially glad that Anni spoke up on this issue, as this is a problem under which masses of good writers suffer in silence, assuming (often wrongly) that if they talk about it, they will be labeling their work as unmarketable. Then, as she did, they wake up one morning and realize that they’ve exhausted their entire agent list.

And all too often, like Anni, they leap to the conclusion that if they’ve been rejected, it has been because of the scant few pages some agencies allow queriers to include in their query packets. Yet of a Millicent is turned off by a query, she’s unlikely to bother to read the samples.

Yes, even if her agency specifically requests them — and especially if the query was online. Online submissions typically get a bit less scrutiny than e-mailed queries, which in turn usually receive less of Millicent’s time than paper letters. (There’s not much a querier can do about that if the agency vastly prefers online submissions, of course, but the trend is worth knowing.) Since she’s scanning literally hundreds of the things per week — and thousands, if it’s immediately after Labor Day — it generally doesn’t take much to generate a knee-jerk negative reaction. The sad fact is that just as the vast majority of submissions get rejected on page 1, most queries are rejected within the first paragraph.

So while I must applaud Anni on being brave and savvy enough to check with her first readers to figure out what was going wrong at the submission stage — very few writers would have had that pragmatic a response — I think she is jumping the gun. If she hasn’t run her query letter under objective eyes, she might want to do that before she sends it out again. (And if she hadn’t already run through the HOW NOT TO WRITE A QUERY LETTER and HOW NOT TO WRITE A FIRST PAGE categories on the list at right, she and those like her might want to invest some time in it, just in case they’ve inadvertently run afoul of a common agents’ pet peeve. You wouldn’t believe how often queries get rejected simply because the writer inadvertently omitted a word, or misspelled something, and just didn’t notice.)

Truth compels me to say that I also think she’s jumping the gun in the fear department. In the first place, the TWILIGHT and HUNGER GAMES revolutions have assured that there are plenty of agents willing — nay, eager — to find the next great YA fantasy talent. With a sample as small as five queries (yes, yes, I know: it doesn’t feel small, but it’s not at all unusual these days for talented writers to send out a couple of hundred before landing an agent, alas), Anni might also want to consider the possibility that her specific subsection of her chosen book category isn’t selling particularly well right now — or that the agencies in question already have a number of similar books in circulation.

Neither of those things would be a reflection upon the quality of Anni’s writing, but either could easily result in rejection. And, let’s face it, in a book category as trendy as YA fantasy and in a literary market whose trends change with the rapidity that would make your garden-variety fruit fly say, “Really?” both are fairly probable.

That does not mean, however, that any Millicent that screened one of Anni’s five packets would have mentioned either reason in the rejection. Form-letter rejections leave no way for the writer to learn from the experience.

Anni is quite right, though, that agents dislike re-submissions — unless, of course, re-submitting was their idea. In fact, industry etiquette dictates that unless an agent specifically asks a submitter to revise and re-submit a particular manuscript, the writer must take the book and go someplace else.

What she probably has in mind here, though, is not re-submission, but re-querying. As I understand Anni’s story, she never submitted anything per se: she was querying agencies that asked to see the first few pages. Technically, that’s not submission; it’s querying with extras.

But again, Anni is correct in the larger sense: the norm is to query any given agency — not only any given agent — only once with any given book project. Almost any agency will balk at a writer who keeps querying over and over again with the same project, especially if those queries arrive very close together and nothing about the project seems to have changed. While Millicent tenure is often short, Anni could not legitimately assume that the same screener would not open her next query and huff, “Wait — I’ve seen this before, haven’t I? Next!”

That outcome is especially likely if the repeat querier, as some charmingly straightforward but misguided aspiring writers do, guilelessly tells Millicent in the query that she’s querying for a second time. Those attached sample pages are much better now, honest!

This delightful level of honestly is, alas, the equivalent of stamping the query with YOU’VE ALREADY REJECTED THIS. “Next!”

All that being said, if Anni simply punched up her query, ran through the rest of her querying list, and tried the first five a year or two later, it’s highly unlikely that anyone would take umbrage. At that juncture, in order for re-querying to generate hostility, someone at the agency would (a) have to recognize the query as a repeat, which would require both (b) the same Millicent having seen both versions (unlikely, given screener turnover) and (c) remembering a query which she’d spent a couple of minutes pondering a year before.

It’s just not all that likely, in short. Especially if Anni were strategic enough to re-query at a time of year at which millions of itchy fingers would predictably be simultaneously reaching for the SEND key, if you catch my drift.

You were expecting me to rap some knuckles here, weren’t you? I might have seven or eight years ago, but the well-known truism about agents disliking resubmissions is actually a rather old complaint, dating back to the days before e-mailed submissions were considered acceptable or online submissions even possible. Way back when agents started making this complaint at writers’ conferences and in interviews (which is how it became so pervasive on the writers’ rumor circuit, in case you had been wondering, Anni), many of them used to open each and every query themselves.

Now, due to the overwhelming volume of queries, an agent just wouldn’t have time to sell her current clients’ books if she opened all of the mail herself. (And that’s not even taking into account how radically the anthrax scare affected how mail was handled at agencies and publishing houses.) Even at relatively small agencies, that job is generally assigned to a Millicent or two.

Nowadays, an agent who complains about repetitive querying is usually talking about folks so persistent that they’ve become legendary at the agency, not your garden-variety aspiring writer who hits the SEND key twice within a year and a half. At my agency, everyone has stories about the writer who has not only queried every agent there individually five times, but recently launched into another round under a different name (but the same title).

Yet as so often happens when agents make conference complaints about specific instances, most of the aspiring writers who hear the story automatically assume that the agency obsessively maintains some kind of master list of every query it has ever received, so it may automatically reject any repeaters on sight. But practically, that would be prohibitively time-consuming: it would quadruple the amount of time its Millicents would have to spend on any individual query.

You were aware that the average query receives less than 30 seconds of agency attention, right?

That’s not a lot of time to have memorized Anni’s no doubt delightful premise, at least not well enough to recall it two years later based on the query’s descriptive paragraph alone. On the off chance that Anni might have been clever enough to change the title of the book the second time she queried that agency, the chances are even lower.

My, that jaw is coming in for quite a floor-battering this evening, isn’t it? I hate to break it to you, but only aspiring writers think of titles as set in stone. In practice, however, there’s no earthly reason that a manuscript has to be queried or submitted under the same title every time. Few first-time authors get to keep their original titles all the way to publication, anyway.

I guess I should stop before the bruise on anyone’s chin grows any bigger. For the nonce, suffice it to say that once again, we see an instance where a finger itching for contact with the SEND key has turned out not to be a reliable guide to its owner’s self-interest. In Anni’s case, I would far prefer to see that digit engaged in some serious online research in how many agents actually do regularly represent and sell YA fantasy.

And remember, folks, just because one has an itch doesn’t mean one has to scratch it. At least not immediately. Yes, the rise of e-querying and e-submission has increased the probability of swift turn-arounds — and the concomitant expectation of rapid acceptance — but it has also increased the volume of queries most agencies with websites receive exponentially.

Care to guess how many of those queriers also have itchy fingers? Or a three day weekend beginning tomorrow?

Not entirely coincidentally, tomorrow, we turn our attention to craft. In the meantime, keep up the good work!

So you’ve pitched successfully — now what? Part V: presenting your manuscript so its glory shines unfettered

I had to laugh, campers: remember Tuesday’s lengthy post on cover letters for submissions, and, by extension, on the many, many benefits of tailoring one’s communications with agents, editors, and the rest of us that read for a living in such a way that (a) one demonstrates a laudable ability to communicate clearly in writing, (b) one displays an admirable willingness to follow the directions given in the request for pages, and (c) one practices a level of courtesy that indicates not only that one would be a pleasure to work with, but also that one does not expect the manuscript-requester either to have been holding her breath, awaiting your submission, or to drop all of her other work to pay attention to your pages the instant they arrive? You know, the post in which I explained with meticulous care that since so many aspiring writers are inconsiderate in their submissions, it would be very much in your interest to be the one submitter that day that greets Millicent the agency screener with professional politeness? To be, in fact, the one aspiring writer out of a thousand that puts in the effort and thought to render herself easy to help?

Once again, as so often occurs, the universe rushed to provide me with further examples to illustrate a discussion already in progress here at Author! Author! Yesterday, I found myself devoting hours to an author that expected me to abandon any work-related plans I might have had for my afternoon to pay attention to an essay he had written — as a potential guest post here, as it happens — without any prior warning. That in itself is too common to be irritating; it frequently takes writers years to accept that their deadlines are not the only ones with which the pros deal. The fact that he had pulled the same stunt on Monday, while less ordinary, had already confirmed him in my mind as someone that would not be especially easy to help.

Being an easy-going sort of person, however (or at least as easy-going as it is possible to be in a deadline-based business), my first response to his popping up again — and so soon, too — was not to dismiss him as inconsiderate or unprofessional. I intended merely to give him a gentle hint that the next time he wanted my advice, he should plan on asking, nicely, to book my time a week in advance.

That was my plan, anyway, until it became clear that he was outraged about Monday’s editorial feedback. You know, the stuff I’d spent an hour thoughtfully compiling for him on a moment’s notice.

Which, again, is not in itself unusual enough to raise my delicate eyebrows much. What did throw me a little — and make me think of our ongoing series — was that the tirade the author saw fit to e-mail me was clearly his immediate response to my editorial suggestions. That indeed surprised me: by the time most writers make their way into print, they have generally learned that their first responses to revision requests do not always match up with their subsequent thoughts on the subject. An experienced author might still compose that irate e-mail telling the editor that she must be out of her ever-loving mind, but he usually has the presence of mind not to hit SEND.

Why bring this up in the midst of a discussion on submission, you ask, other than to plant the seed in your mind that a prudent writer will wait a few days before taking issue with an agent or editor’s revision request? Two reasons: to illustrate my earlier point that how writers present themselves sometimes discourages the pros from trying to help them — and to remind everyone that the manuscript is not necessarily the only part of the submission that an agent, editor, or Millicent will weigh in deciding whether to represent a writer. The writing is the most important element, of course, but the professionalism of a submission packet and submission behavior that demonstrates both courtesy and a willingness to follow directions will also go a long way toward convincing a pro that yours is the project out of tens of thousands to select.

Perhaps equally important for first-time submitters to know, this is a business in which politeness counts, as do reputations. Although it may appear huge and monolithic to a writer trying to break in, U.S. publishing is actually a relatively small and diverse world. People talk.

Why might a writer want to be concerned about what they say? Well, let me put it this way: I already knew when the soon-to-be irate author approached me with a request to guest-blog that he tended to overreact to editorial feedback. I’d heard stories.

To be fair, such stories abound. One does not have to hang around publishing circles very long to learn that as a group, writers have a reputation for being hypersensitive to feedback, if not downright resistant to it. We also, I’m sorry to report, have gained the image of reacting with equally violent negativity to any suggested revision, be it a request to alter a single paragraph in Chapter 2 or to rework the entire last third of the book.

“What do you mean, I have to add a comma on line 3 of page 147?” the faceless author of professional anecdote rails. “That would utterly destroy my artistic vision! And you want me to stop using adverbs to modify every appearance of the word said? Madness!”

Like most stereotypes, the writer that flies into an insensate rage over the slightest criticism is largely mythical, of course, and his ubiquity is certainly exaggerated. In my experience, most writers serious about their craft do try pretty hard to be open to professional critique. And that can be genuinely challenging, as almost every aspiring writer thinks of her first manuscript, at least, as part of herself.

So when even the best-intentioned agent or editor says something as self-evidently helpful as, “You know, your target audience might respond better to this character if he didn’t swear in every sentence,” it’s not entirely surprising that a writer new to revision might hear not a practical suggestion to excise a few dozen specific words over the course of a manuscript with a hundred thousand of them, but a blanket condemnation of her writing style.

It’s even less astonishing than such a misinterpretation would have been fifty or sixty years ago. Most aspiring writers today are not aware of it, but the submission system used to be set up, at least in part, to inure them to the fact that one of the ways the pros help writers is by offering feedback. How so? Well, in the bad old days, a writer would send a manuscript (often, unwisely, his only copy) to a publishing house, and he would receive a response from some kind editorial assistant. Most often, that missive would be a form letter, thanking the writer for his submission but informing him that it did not meet the publisher’s needs at that time.

If the manuscript demonstrated even the slightest hint of what at the time was called promise, however, that editorial assistant — or even an editor — might well fill that letter with feedback and professional advice. And not only in the instances in which the editor felt the manuscript had sufficient publishing potential that the letter included a request to revise and resubmit: astonishingly often, the pros would take the time to say encouraging words to those only beginning to tread the path to writing professionally.

That meant, if a writer kept at it, she would see a definite progression in submission response. At first, she might receive only generic form letters, but if she worked on her craft and presentation, the next time around, the rejection might take the form of a nice note. After that, she might receive a few general editorial suggestions to improve her work. If she took those seriously, her next effort might spark a letter with detailed feedback, along with a request to resubmit the manuscript after those changes were made. And then, if she was hard-working, talented, and lucky enough to have written something that might appeal to the current market, an editor might well have acquired the book, even if it still needed some polishing.

The writer had, in short, time to get used to the idea that writing professionally meant being expected to make revisions. That wouldn’t necessarily mean that she liked it, of course, or that she would feel that all of the feedback would improve the book, but at least an aspiring writer could use the process in order to become accustomed to professional expectations.

Sounds nice, doesn’t it? “I’ll say it does, Anne,” feedback-starved writers everywhere sigh. “That system sounds as though it was not only much more pleasant for aspiring writers — once one became accustomed to receiving professional feedback, that is — but as though it would ultimately result in better books. Why on earth did they give it up?”

Well, not all of them did — there are still quite a few smaller publishing houses that at least try to adhere to this model. But even there, and certainly at the larger houses, the pressure not to give feedback or accept unsolicited submissions has been and continues to be immense: since the sheer number of writers actively seeking publication has risen astronomically since, say, 1952, it would be prohibitively time-consuming to respond to each manuscript individually.

Which is why, in case those of you that were shocked to learn the publishing industry doesn’t still operate like this had been wondering, most of the big houses had made the switch thirty years ago to requiring novelists to approach them through agencies. Before the mid-1970s, it was not at all uncommon for a fiction writer not to land an agent until after she sold her first book.

And it wasn’t always a minor book, either. According to editorial legend, Ordinary People was a direct acquisition, for instance. An editorial assistant discovered it in the slush pile, the immense stack of unsolicited submissions that used to build up to avalanche proportions in every major house.

Going through the slush pile took immense amounts of time, as you might imagine, so you can hardly blame publishers for being relieved when agencies took over initial manuscript-screening duties. And for years, the submission process in the latter echoed what used to happen at the publishing houses, at least in part: an aspiring writer’s progress followed a definite arc.

It was a longer arc, though, because agencies were not eager to generate slush piles; instead of accepting unsolicited submissions, they required prospective clients to query first. And although a great many of those queriers did receive form-letter rejections, it used to be unheard-of for a query not to elicit any response at all. As a writer’s understanding of the querying process improved, she might reasonably expect to begin to receive first encouraging rejections (“Although this is not for me, it’s an intriguing premise — keep trying!”), then requests for pages. Indeed, as recently as five years ago, agents could occasionally be heard opining at conferences that if a writer was receiving only form-letter replies, there must be something wrong with his query.

Seems so long ago, doesn’t it? Now, it’s downright common for agencies not to respond to queries at all if the answer is no.

Before ten or fifteen years ago, though, the submission process followed the earlier publishing house norms even more closely than querying did. Agencies would almost always ask for only the first few pages at first; if an agent requested the entire manuscript, it meant she was really excited about the book. If submitted pages received a form-letter reply, it meant that the agency did not consider the manuscript a serious contender for representation. If the manuscript showed promise, however, the rejection might still contain some form-letter elements (“I’m sorry, but I just didn’t fall in love with this book.”), but it might also contain a few sentences of praise and encouragement.

That way, the writer could learn something from the rejection. He could learn even more if he received what was known as a rave rejection, an apologetic letter explaining what the agent liked about the manuscript, as well as the reasons that she did not believe she could sell it. Although revise and resubmit requests became less common with the advent of the personal computer — which caused an increase in submissions beyond anything the publishing world had ever seen — agents would sometimes test a writer’s talent and flexibility by asking for specific revisions before signing him. More often, though, an agent would take a chance on a book that was nearly polished, reserving the revision requests for after the representation contract was signed.

So, again, while some aspiring writers did strike lucky with a first query or first submission, the norm was an ever-increasing level of feedback and much subsequent revision. Although having to land an agent typically added considerable time to the publication process, the savvy writer could learn a great deal about what it would be like to work with an editor.

Today, however, time constraints and constantly rising query numbers have resulted in both less feedback along the way and an expectation that a writer will already be producing perfectly-polished manuscript pages by the time of first submission. That’s a tall order, but not without justification: any reputable agency will receive too many clean, well-written, professionally-formatted manuscripts to worry much about the promising projects that don’t rise to that standard. A serious writer will pick herself up, dust herself off, and learn how to do better next time, right?

That’s Millicent’s belief, anyway. But since writers now are so seldom told why their submissions were rejected — indeed, it’s become common not to get back to the writer at all if the answer is no, even after a request for the full manuscript, something that stuns most aspiring writers to learn — it’s harder than fifty years ago to learn how to improve one’s submission. It’s harder than it was fifteen years ago. Heck, it’s harder than it was five years ago.

Which is why, as you might have guessed, I started this blog seven years ago — seven years ago next week, in fact, should anyone want to send flowers. And should any of you have thought, “My God, why would Anne put up with that guest blogger’s weird response to her feedback?” that’s also why I periodically ask established authors to share their experiences with you. It’s simply a whole lot harder than it used to be for aspiring writers to gain that experience on their own.

So let’s turn our focus to that most practical of matters, how to pull together a submission packet. And, while you’re at it, using that packet as a subtle means of demonstrating that not only are you a writer serious enough about your work to learn how to present it professionally — rather than, say, expecting an agent or editor to take the time to explain how you might improve your submission next time — but that you also would be a courteous, upbeat client careful about following directions, open to constructive criticism, and generally a joy to help.

Let’s start with the most obvious question: how do you get your manuscript to the agent?

Mailing your submission so it arrives looking good
At the risk of making those of you in love with online querying and submission groan, I should preface the practical by saying that most of what follows is directly applicable to the hard-copy submission of requested materials via mail. It’s also, to head off any misunderstandings at the pass, intended to advise only writers submitting book manuscripts and book proposals; other branches of publishing have different rules.

And please don’t tell me that simply nobody accepts mailed submissions anymore. Even in these mercurial days of e-mailed queries, electronic submission, and Hubble telescope photographs of far-flung celestial bodies (I’m a sucker for a nice snapshot of Jupiter), most agencies still prefer paper submissions. Heck, many still insist on mailed queries as well.

Why? Well, fear of computer viruses, for one thing. Every single e-mailed submission Millicent opens is one more opportunity for something nasty to infest the agency’s computer system. But there’s another reason that both Millie and a submitter might, given the choice, prefer hard-copy submission: it’s so much easier for an electronic submission to get lost.

Why, you ask, your face a frozen mask of horror? Well, when Millicent gets on an online submission reading roll, she hits the DELETE key more than any other, right?. So it’s not too surprising that her finger would slip occasionally. Force of habit, really; the lady rejects a heck of a lot of manuscripts between lunch and checking out for the day.

For reasons both of tradition and prudence, then, a lot of writers are going to be in the market for shipping containers for their manuscripts. Yet as insightful long-time reader Jen wrote in to ask some time back, it’s far from self-evident what kind of container would look professional to Millie:

Sending off all those pages with nothing to protect them but the slim embrace of a USPS envelope seems to leave them too exposed. Where does one purchase a manuscript box?

An excellent question, Jen: many, many aspiring writers worry that a simple Manila envelope, or even the heavier-duty Priority Mail envelope favored by the US Postal Service, will not preserve their precious pages in pristine condition. Especially, as is all too common, if those pages are crammed into an envelope or container too small to hold them comfortably, or that smashes the SASE into them so hard that it leaves an indelible imprint in the paper.

Do I sense some of you scratching your heads? “But Anne,” head-scratchers everywhere ask, and bless their experience-seeking hearts for doing so, “once a submission is tucked into an envelope and mailed, it is completely out of the writer’s control. Surely, the Millicents that inhabit agencies, as well as the Maurys that screen submissions at publishing houses and their Aunt Mehitabels that judge contest entries, are fully aware that pages that arrive bent were probably mangled in transit, not by the writer who sent them. They can’t blame me for mashed mail, can they?”

Well, yes and no, itchy ones. Yes, pretty much everyone who has ever received a mauled letter is cognizant of the fact that envelopes do occasionally get caught in sorting machines, if not actually mauled by playful bands of orangutans with a penchant for playing volleyball with objects with pointy corners. Mail gets tossed around a fair amount in transit. So even a beautifully put-together submission packet may arrive a tad crumpled.

Do most professional readers cut the submitter slack for this? Sometimes, but if Millicent’s just burned her lip on that latt? she never seems to remember to let cool, it’s not going to take much for the next submission she opens to irritate her a little. Especially if the submission she happened to be perusing while reaching for her latt? was a revise-and-resubmit job that apparently did not take her boss’ thoughtful earlier editorial advice.

To coin a phrase, appearances count. You should make an effort to get your submission to its intended recipient in as neat a state as possible. How does one go about insuring that? The most straightforward way, as Jen suggests, is to ship it in a box designed for the purpose. Something, perhaps, along the lines of this:

Just kidding; no need for a medieval Bible box here. What most professional writers like to use looks a little something like this:

This is the modern manuscript box: sturdy white or brown cardboard with a lid that attached along one long side. Usually, a manuscript box will hold from 250 to 750 pages of text comfortably, without allowing the pages to slide from side to side.

While manuscript boxes are indeed very nice, they aren’t necessary for submission; the attached lid, while undoubtedly aesthetically pleasing, is not required, or even much appreciated at the agency end. Manuscripts are taken out of the boxes for perusal, anyway, so why fret about how the boxes that send them open?

In practice, any clean, previously-unused box large enough to hold all of the requested materials without crumpling them will work to mail a submission. Don’t waste your valuable energies badgering the manager of your local office supply emporium for an official manuscript box; you may only confuse him. Anything close to the right size will do, but err on the large side: it’s easier to pad a manuscript around the edges to fit in a big box than to bend it to squeeze into a small one.

My finely-tuned editorial senses are picking up some resistance, are they not? Some of you dislike the notion of using just any old box, rather than one specially constructed for the purpose, I’m guessing I’m not entirely surprised. I hear all the time from writers stressing out about what kind of box to use — over and above clean, sturdy, and appropriately-sized, that is — and not without good reason. In the old days — say, 30+ years ago — the author was expected to provide a box, and a rather nice one, then wrap it in plain brown paper for shipping.

These old boxes are beautiful, if you can still find one: dignified black cardboard, held together by shining brass brads. They were darned near immortal, too; I have several that members of my family routinely sent back and forth to their agents in the 1950s, back when sending a manuscript across the country entailed sending it on a multi-week trek. To this day, not a sheet of paper inside is wrinkled.

Ah, tradition. For sending a manuscript, though, there’s no need to pack it in anything so fancy — or indeed, anything extravagant. No reasonable agent is going to look down upon your submission because it arrives in an inexpensive box.

In fact, if you can get the requested materials there in one piece box-free — say, if it is an excerpt short enough to fit into a Manila folder or Priority Mail cardboard envelope without danger of wrinkling — go ahead. This almost always will work for a partial or the briefer stack of materials acceptable to send in a query packet.

Do bear in mind, though, that for either a query or submission packet, you want to have your pages arrive looking fresh and unbent. Double-check that your manuscript will fit comfortably in its container in such a way that the pages are unlikely to wrinkle, crease, or — perish the thought! — tear.

The chances of avoiding those dreadful fates are substantially higher if you print all of your submission packet materials on bright white 20 lb. paper or better. I favor 24-lb., myself. Yes, it costs a few dollars more, but it honestly is penny-wise and pound-foolish to use cheap paper for submissions. Not only does heavier paper ship better, but it’s less likely to wilt over the course of the multiple readings a successful submission will often see at an agency.

It’s also, let’s face it, more attractive. As we saw last time, if you can look at a stack of printed pages and see even a vague outline of page 2 while you’re examining page 1, your paper isn’t heavy enough.

Look for a box with the right footprint to ship a manuscript without too much internal shifting. To keep the manuscript from sliding around and getting crumpled, insert wads of bubble wrap or handfuls of peanuts around it, not wadded-up paper. Yes, the latter is more environmentally-friendly, but we’re talking about presentation here. Avoid the temptation to use newspaper, too; newsprint stains.

While I’m on the subject of large boxes, if you’ve been asked to send more than one copy of a manuscript — not all that uncommon after you’ve been picked up by an agent — don’t even try to find a box that opens like a book: just use a standard shipping box. Insert a piece of colored paper between each copy, to render the copies easy to separate. Just make sure to use colored printer paper, not construction paper, or the color will rub off on your lovely manuscripts.

I don’t have time to box-shop. I’m right on top of a submission deadline, possibly one that is self-imposed!
Fair enough. If you’re pressed for time, your local post office is probably your best bet for one-stop shopping will probably stock manuscript-sized boxes, as does USPS online. Post offices often conceal some surprisingly inexpensive options behind those counters, so it is worth inquiring if you don’t see what you need on display.

Do be warned, though, that the USPS’ 8 ?” x 11″ boxes only LOOK as though they will fit a manuscript comfortably without bunching the pages. The actual footprint of the bottom of the box is the size of a piece of paper, so there is no wiggle room to insert a stack of paper without wrinkling it.

Trust me, that’s not something you want to find out after you’ve already printed out your submission — or when you are right on top of a deadline. If you’re in doubt about the internal size of a flattened-out box (as they tend to be at the post office), fold it into box shape and try placing a standard sheet of paper flat on the bottom. If it doesn’t lie completely flat, choose a larger box.

Yes, yes, I know: the USPS is purportedly the best postal service in the world, a boon to humanity, and one of the least expensive to boot. Their gallant carriers have been known to pursue their appointed rounds despite the proverbial sleet, hail, dark of night, and mean dogs. They have also been, as an institution, saddled with some of the nation’s most difficult budgeting requirements, so we may well be seeing postal services reduced. I, for one, find that deplorable.

But when faced with an only apparently manuscript-ready box on a last-minute deadline, the thought must occur to even the most sympathetic postal patron: what do they expect anyone to put in an 8 1/2” x 11” box other than a manuscript? A beach ball? A pony? A small automobile? Why not just design the box to hold a ream of paper?

I’m trying to submit on a budget. Is there any chance that I might pick up something appropriate for free?
Actually, yes, but it does mean opting for slightly more expensive postage. It’s usually worth it, though: far and away the most economical box source for US-based writers are those free all-you-can-stuff-in-it Priority Mail boxes that the post office provides:

Quite the sexy photo, isn’t it? Downright ravishing, considering that it’s of an object made of cardboard? . If you don’t happen to mind all of the postal service propaganda printed all over it, these 12″ x 12″ x 5 1/2″ boxes work beautifully, with a little padding. (Stay away from those wadded-up newspapers, I tell you.)

Whatever difficulties you may have finding an appropriately-sized box, do not, under any circumstances, reuse a box clearly marked for some other purpose, such as holding dishwashing soap. As desirable as it might be for your pocketbook, your schedule, and the planet, never send your manuscript in a box that has already been used for another purpose. Millicent considers it tacky.

Don’t pretend you’ve never thought about doing this. We’ve all received (or sent) that box that began life as an mail-order shipping container, but is now covered with thick black marker, crossing out the original emporium’s name. My mother takes this process even farther, turning the lines intended to obfuscating that Amazon logo into little drawings of small creatures cavorting on a cardboard-and-ink landscape.

As dandy as this recycling effort is for birthday presents and the like, it’s not appropriate for shipping a submission. It’s unprofessional — and if there’s ever a time when you want your work to be presented as professionally as possible, it’s when you’re submitting it.

Think about it: do you really want your manuscript to prompt an allergy-prone Millicent to mutter between sneezes, “Why does this submission smell of fabric softener?” (One drawback of nicer paper: it soaks up ambient smells like a sponge. My memoir’s editor evidently smoked a couple of cartons over my manuscript, and even now, years later, the marked-up pages still smell like the employee handbook in a Marlboro factory. I knew better than to hit SEND on my reaction to that until weeks after my asthma attack had subsided. And even then, I edited out any references to coughing.)

“But wait!” I hear the box-savvy cry, “Those Amazon boxes are about 4 inches high, and my manuscript is about 3 inches high. It just cries out, ‘Stuff your manuscript into me and send me to an agent!’”?

A word to the wise: don’t take advice from cardboard boxes; they are not noted for their brilliance. Spring for something new, and recycle that nice Amazon box for another purpose.

How can I keep my manuscript from being mistaken for an unsolicited submission?
Every time you send requested materials, without fail, you should write REQUESTED MATERIALS in great big letters in the lower left-hand corner of the submission envelope. If you have been asked to submit electronically, include the words REQUESTED MATERIALS in the subject line of the e-mail. This will help your submission to land on the right desk, instead of in the slush pile or recycling bin.

Why might an agency receive unsolicited materials to confuse with yours? The submission guidelines on their websites, usually, as well as confusion amongst writers that believe publishing still works as it did fifty years ago. To be absolutely clear, what agencies list on their websites’ general submission guidelines does not constitute a request for those materials; that’s just stuff they want to have handy while they’re considering a query. So a Millicent working in such an agency might routinely process first chapters, opening pages, or a synopsis with a query — all of these would, in the industry’s eyes, be unsolicited submissions.

The logic runs thus: guidelines that recommend submitting extra material with a query are generic, aimed at any aspiring writer who might conceivably be considering sending a query. By contrast, a solicited submission, a.k.a. requested materials, is one that an agent is waiting to see because she has asked a particular writer to send it following a successful pitch or query. Because the agent expressed positive interest in seeing those pages, the lucky requestee is fully justified in scrawling REQUESTED MATERIALS in letters two inches high in the lower right-hand corner of the envelope or shipping box, just to the left of the address, to assure that the submission lands on the right desk instead of the slush pile made up of, you guessed it, unsolicited manuscripts.

Everyone clear on the difference between solicited and unsolicited materials? Dandy.

Yes, readers who have been wishing I would drop all of this talk of cardboard and focus upon your concerns? “This is all very helpful, Anne, but a bit superficial, literally. I want to know what goes inside that manuscript box and in what order.”

Okay, let’s pretend for a moment that you have just been asked to submit materials to the agent of your dreams.

What goes in the box?
The first thing you should do is take a very close look at both the missive in which the agent expressed the request and the agency’s guidelines. Why? Well, just as generic requests vary in what agents ask queriers to send, so do requests for solicited material. While every agency and small publishing house seems to have a slightly different idea of what constitutes a standard submission packet.

Remember, part of what you want to demonstrate here is your professionalism and courtesy. You’re also being given an opportunity to show you can follow directions. So send precisely what the agent has asked you to send, no more, no less.

What might you be asked to send, you ask? Good question. Here are the most commonly-requested constituent parts, in the order in which they are generally expected to appear in the box:

1. Cover letter
We covered this one last time, right? Any questions?

2. Title page
Always include a title page, if any manuscript pages have been requested — yes, even if you have already sent the first 50 pages, and are now sending the rest of the book.

Why? Long-time readers, chant it with me now: because the submission looks more professional that way.

Also, like the cover letter, a properly-constructed title page renders it easy for an agent to track you down. Believe me, if the agent of your dreams falls in love with your manuscript, you’re going to want to hear about it right away. As luck would have it, we discussed how to construct a proper title page earlier in this series.

3. The requested pages in standard format, unbound in any way.
The operative word here is requested. If an agent or editor asked you for a partial, send PRECISELY the requested number of pages. Don’t fudge here — even if your novel features a tremendous cliffhanger on p. 51, if the agent of your dreams asked for the first 50 pages, send only the first 50 pages, period.

Actually, in this instance, you should send only the first 50 pages even if they do not end in a period. Even if the designated last page ends mid-sentence, stop there. When an agent or editor asks for a specific number of pages, send that number of pages — no more, no less.

They mean pages in standard manuscript format, by the way. It’s impossible to over-estimate the desirability of sending professionally-formatted submissions. If you’re brand-new to reading this blog or have somehow avoided my repeated and vehement posts on standard format for manuscripts over the last seven years, you’re in luck: earlier in this series, I provided a quick reference guide to proper formatting, for your double-checking convenience.

4. A synopsis, if one was requested, clearly labeled AS a synopsis.
With fiction, when an outline is requested, they usually mean a synopsis, not the annotated table of contents appropriate for nonfiction. For nonfiction, an outline means an annotated table of contents. Most of the time, though, what an agent will ask to see for either is a synopsis.

5. Author bio, if one was requested.
An author bio is a one-page (double-spaced) or half-page (single-spaced) plus photo account of the submitting writer’s professional credentials. Typically, when an agent submits a manuscript or book proposal to editors, the author bio is tucked immediately at the end of the manuscript or sample chapter.

6. A SASE big enough to fit the entire manuscript.
For those of you new to the SASE, it’s an acronym for self-addressed, stamped envelope. For a submission, the SASE should be large enough to send back every scrap of paper you’re mailing to the agency.

Emphasis on the stamped part: always use stamps, not metered postage, for the SASE. That’s probably going to be a lot of stamps: due to the paper-consumptive rigors of standard format, one rarely, if ever, meets a full-length manuscript that weighs less than two pounds.

That means some luckless intern is going to have to tote it to the post office personally. Don’t make her life more difficult by sticking metered postage on the package.

If the requested pages fit in a Manila or Priority Mail envelope, it’s perfectly acceptable to fold a second one in half, stamp and address it, and tuck it in the submission package. But how does one handle this when using a box as a SASE?

Well, it would be impracticable to fold up another box inside. If you have been asked to send so many pages that you need to pack ‘em in a box, paper-clip a return mailing label and stamps to your cover letter, along with a polite request that the agent would affix both to the shipping box in the event of rejection. To be on the safe side, explain in your cover letter how you want them to reuse the box: peel the back off the mailing label, stick it over the old label, affix new postage, and seal.

You can also nab one of those tough little everything-you-can-cram-in-here-is-one-price Priority Mail envelopes, self-address it, add postage, and stick it into the box. If you don’t care if your manuscript comes back to you a little bent, this is a wonderfully cash-conscious way to go. Those envelopes are surprisingly tough, in my experience — what are they made out of, kryptonite? — and while the pages don’t look too pretty after a cross-country trip in them, they do tend to arrive safely.

And think about it: if you’re getting the manuscript back, it’s because Millicent’s rejected it. Who cares if the pages show up on your doorstep bent?

In case you couldn’t tell, I’m not a big fan of writers over-investing in impressive return postage — or of aspiring writers shelling out the dosh to overnight their submissions. Neither is necessary, and quick shipping most emphatically won’t get your work read faster.

Or taken more seriously. Don’t waste your money.

7. Optional extras.
For a partial, if you want to send a second, business-size envelope SASE as well, to make it easy for Millicent to request the rest of the manuscript, place it at the bottom of the packet (and mention it in your cover letter.)

If you don’t want to spring for delivery confirmation, include a self-addressed, stamped postcard for the agency to mail to you to acknowledge receipt of the manuscript. They don’t always send it back, but usually, they do. To generate a chuckle in a hard-worked Millicent, I always liked to send a SASP that looked like this — although with a stamp attached, of course:

Don’t worry about this causing extra effort; it doesn’t, and you will have proof that they received it. This is important, because manuscripts do go astray from time to time. You can also have the post office track the box for a low fee.

8. Pack it all in a durable container that will keep your submission from getting damaged en route.
Again, any questions?

And that, my friends, is the low-down on the submission packet. Don’t forget that every syllable you send to an agency is a writing sample: this is a time to use impeccable grammar, punctuation, and printing, please. No smudges or bent corners, either. Make it all pretty and hope for the best.

And don’t forget to keep sending out queries — and, if requested, other submissions — while you’re waiting to hear back. If there’s one thing that veteran submitters have learned from experience over the past five years, it’s that they don’t always hear back. Yes, even on a full manuscript. Keep moving forward.

Above all, comport yourself at every point throughout like a professional writer ready and willing to be helped to publication. Try to think of the submission stage as on-the-job training in how to keep your cool and deliver the goods.

Yes, it can be a very frustrating process, but believe me, the more successful you are, the more often you will be asked to revise your work, do promotion, and engage in other activities that, given their druthers, most writers would choose not to do. It’s going to be tempting at some point along your learning curve to beard the heavens with your bootless cries over the abject unreasonableness of anyone but the artist having a say over how to manifest her artistic vision.

But remember, writing is not just for the writer — it’s primarily for the reader. Is it really so unreasonable to believe that agents and editors with years of experience shepherding books from the writer’s desk to a particular target audience might conceivably be able to give you some good advice?

And if you doubt that — and I sense that some of you do — please, for my sake, consider two more things. First, do you recall that irate author I talked about at the beginning of the post, the one that glanced at my feedback, raced to his computer, and shot off an e-mail in the first throes of injured ego? He thought I was telling him to do the precise opposite of what I actually advised.

I suspect that he realized that as soon as he calmed down; he’s a reasonable guy. I also suspect that even as I write this, he is bitterly regretting that he hit SEND.

More importantly from a professional point of view, he wasted what must have been an hour of his time venting at me because he just hadn’t read very carefully. And caused me to waste a couple of hours of my time soothing him to the point where he could hear what I was actually saying. How much easier and less stressful it all would have been had he not acted on his initial impulse — and how much more likely, frankly, I would have been to help him out when his next book comes out.

Writers usually learn this from unpleasant experience, but I like to help speed up that learning curve. Which is why I would also like you to consider this: reactions like our friend’s are the reason that writers as a group have gained a reputation for over-sensitivity to feedback. Agents and editors do have a pretty good reason to choose writers, as well as manuscripts, with care.

Be a delight, if you possibly can — or at least save your most vehement responses for the moments when it counts most. Remember, it takes only a few isolated tantrum-throwers to give the whole lot of us a bad reputation. Keep up the good work!

So you’ve pitched successfully — now what? Part IV: covering your bases

I had intended to launch into the promised topic of cover letters for submissions over the weekend, campers, but I was inundated by quiet cries of distress. “But there’s so much to absorb!” post-pitch submitters have been moaning softly. “I had no idea that pulling my already-written manuscript together to submit to that nice agent/editor that requested it would be so complicated. How about giving us the weekend to catch up?”

Fair enough; I know that the strictures of standard format for book manuscripts is pretty hard to wrap one’s head around the first time one hears about it. That’s something those of us that read for a living are all to apt to forget, I’m afraid: until one has seen a few hundred professionally-formatted manuscripts up close and personal, there’s quite a lot about the process of putting one together that’s counterintuitive. If not downright insulting to a writer’s sense that if the writing is good enough, the presentation shouldn’t count.

If those of you planning to submit your work anytime soon have taken anything from this series, however, I sincerely hope it’s that to people in publishing, how a manuscript looks on the page is an indicator of a writer’s having done the necessary homework in order to work well with an agent or editor — and thus of that writer’s seriousness about becoming a professional author.

Speaking of counterintuitive, the vast majority of first-time submitters believe quite the opposite: that agents and editors will read a new writer’s manuscript with a kind eye, looking to like. Or so the pros surmise from the fact that so many submissions, even very good ones, contain non-standard formatting, misspelled words, grammatical mistakes, and other matters that would be hard for anyone that handled manuscripts for a living to overlook.

The result, I’m afraid, is all to often a failure to communicate. And that’s likely to be fatal, in a business devoted to communication.

I’m going to be talking later in the week about how to improve communication throughout the submission process. For today, however, we shall be concentrating upon a communication opportunity that submitters in general and post-pitch submitters in particular tend to skip entirely: the cover letter in the submission packet.

And already, the atmosphere is thick with huffs of derision. “Oh, please, Anne,” those of you on the cusp of submission murmur. “That agent to whom I pitched/queried asked to see my manuscript (or a portion thereof) knows it’s coming — thus the term requested materials. By definition, he knows who I am and what I write. So why on earth should I waste my time and his by writing a cover letter to explain something that requires no explanation ?”

Oh, I can think of plenty of reasons. Just off the top of my head: even if you send those page right after receiving the request, the agent or editor in question will not necessarily have you at the front of his mind; agents and editors at writers’ conferences frequently hear so many pitches that they begin to blur in retrospect; agents and editors often don’t open their own mail, and Millicent, their screener, has no reason to recognize your name; aspiring writers send unrequested submissions all the time, resulting in instant rejection.

Not including it is, in short, strategically unwise.

And at the risk of sounding like your mother, just slapping a manuscript into a box without any message of greeting is, let’s face it, rather rude. In an industry that actually does value manners to a charming, if old-fashioned, extent, I would strenuously advise anyone within the sound of my voice to avoid coming across as that.

Not sure why it might be considered rude? Well, think about it: even if you were expecting company, would you be comfortable opening your front door to someone that consistently refused to identify himself?

Unfortunately, a staggeringly high percentage of otherwise well-mannered submitters don’t think about that, apparently — and evidently do not give much thought to how much harder a submission sent sans cover letter would be to accept.

Frankly, the contents of the submission packet very often render it downright difficult for the agent to say yes if he likes the pages within. How so? Well, what’s the first thing he sees upon opening that box — or, more commonly, what his screener sees? Usually, something like this:

Or, should the submitter be somewhat better-versed in submission etiquette, something like this:

Not a lot to like there, eh? Just look at the poor paper quality: you can see page 1 vaguely outlined right through the title page.

Nor is that all. Not only does the sender evidently believe that the agent or editor that requested this asks to see so few manuscripts that hers would be instantly memorable — extremely unlikely — but she’s left Millicent to guess whether this is a requested or unsolicited submission.

Why is that not very wise? Unsolicited submissions almost always get rejected unread.

Still, the second example is better than the first. The sender of the first submission above has make herself almost impossible to sign as a client, at least without the recipient’s doing a good deal of record-searching that would not have been necessary if this writer had been more polite.

Not seeing why? Okay, let’s step into Millicent’s moccasins and take a closer look at the top page of the first submission box. You cut open what is probably your twentieth submission of the day to find this:

Did you study it carefully? If not with the scrutiny you wish the agent of your dreams would apply to your page 1, at least with respectful attention? (If you had too much trouble focusing on the details to do so, try holding down the COMMAND key and pressing + to enlarge the image.)

I hope you read it closely, because I have a couple of very serious questions to ask you, faux Millicent: who wrote this manuscript? And if your boss happens to like it, how will you get in touch with the writer in order to offer a representation contract?

The cover letter’s starting to seem like a better idea, isn’t it? If not, allow me to ask those of you still resisting the concept another serious question: if you were Millicent and had opened two submission boxes, one like our first example and one that contained a cover letter, which writer would you think would be less work for your boss to represent?

Shall I take the universal shudder that just went through my readership as an indication of understanding? “Okay, Anne,” those of you that sniffed at me a week ago when I urged you to include a title page with your submission, “I get it now: not placing my contact information at the top of my submission packet is a bad idea. But that’s not a problem if I include that title page you’ve been yammering about, is it? Since a good title page includes the writer’s contact information, why would the second submission example raise Millicent’s hackles at all?”

Good point, former title page-resisters. The short answer is that the overwhelming majority of title pages submitted do not include this information. They are merely decorative. Commonly, there’s a trade-off between what the writer perceives as beauty and Millicent is at all likely to consider either professional or informative. Like, for instance, this:

Colorful, yes; imaginative, certainly. But once again, it begs the question: how the heck would the requester of this manuscript get in touch with Cat in order to offer to represent her?

Trust me, the last response you want your submission to generate is a heart-felt, “Oh, it’s too bad we have no idea who sent us this or how to contact him or her; all we have is the author’s last name in the slug line. This saddens me, because I really liked this manuscript!”

As you say, though, a professionally-formatted title page would in fact provide any agent, editor, or Millicent with all the information necessary to contact the writer. The title page in our example, however, contains a red flag that might well convince any of the three just to ship the manuscript below it back unread. Take a closer look.

If you flung your hand into the air, leapt to your feet, and shouted, “Hey, that manuscript is well over the word count limit for its genre!” you get a gold star for the day. As we discussed last time, most agencies do have a target upper page limit in mind for first novels in a particular genre. That’s why, in case any of you had been wondering, agency submission guidelines often ask that a query letter should include a word count: so they can reject the over-long and the too-short without having to request the manuscript.

There’s another potential rejection reason here, however. Any guesses?

If you immediately screamed, “The book category listed does not exist,” help yourself to a second gold star out of petty cash. Aspiring writers do this all the time: believing that book category is primarily descriptive, rather than a quick reference to established marketing designations, they cram together mutually exclusive categories to form a hybrid.

Since that effort alone could have gotten this submission rejected, what should Cat have called this instead? Based on that first page, science fiction. And in her shoes, I would have either cut the manuscript in half and presented it as a series, or just left the word count off the title page.

Hey, agents do it all the time when submitting to editors; it honestly is extraordinarily difficult to sell a first-novel by a non-celebrity that’s much over 100,000 words. But you didn’t hear that from me.

Even if our friend Cat made both of these fundamental changes to her title page — after, perhaps, having checked to ascertain that using an estimated word count (250 words/page in Times New Roman x # of pages = a valid estimation) would not be less likely to engender instant rejection than the actual word count she seems to have used here — she would still be better off topping her submission with a nice, polite cover letter than merely relying upon the title page.

I hear some of you groaning. “Oh, come on. Haven’t I written enough for these people? The agent/editor has asked for my manuscript or a portion thereof; she’s also asked for a synopsis. And heaven knows I spent enough time writing my pitch and/or submission. Isn’t enough in fact enough?”

I sympathize with the submission fatigue, weary ones, but I think you’re overestimating the task at hand. In the first place, there’s no need for a long-winded missive — a simple thank-you to the agent for having asked to see the materials enclosed will do.

It’s hardly onerous. Seriously, for either a post-pitch or post-query submission, it could be as simple as the note penned by a colleague of Cat’s that’s done his homework, our old pal Literate McAuthorly.

Seriously, that’s all there is to it. Like any other thank-you letter, the courtesy lies more in the fact that the sender took the time to write it, rather than in what it actually says.

Still not convinced it’s worth your time to write? Okay, let’s move on to the second place: the submitter is the one who benefits from including a cover letter containing all of his contact information — all the more so because so few writers remember to tuck one into their packets, especially if they received the request for materials after a pitch. Suffice it to say that it’s in your best interest to assume that the person who heard your pitch or read your query won’t be the first person to screen your submission, for the exceedingly simple reason that it is, in practice, often a different human being.

Conveniently enough (and we’re up to the third place now, if you’re keeping track), the cover letter provides an excellent means of reminding the agent or editor that she did indeed request the pages enclosed. That minimizes the possibility that Millicent might slit open your submission packet and assume, wrongly, that it was just another unsolicited manuscript.

And we all know what happens to those, right? “Next!”

If the submission is the result of a conference pitch and Cat really wanted to be fancy about it — and believe me, you do — she could go ahead and say where you pitched the book to the agent. After a nice, long chat with her friend Literate, she might well come up with something like this:

See how easy it is for anyone who might open that box to contact Cat now? And see how little effort it took for her to establish herself from the get-go as a courteous, charming writer with whom it might be a pleasure to work?

It’s also apparent, I hope, just how close to effortless it would be to copy and paste this delightful little missive into an e-mail accompanying an electronic submission. The date and the agent’s address would be omitted, of course, but otherwise, it could go as is, with no further embellishment.

Do not, however, make the exceedingly common mistake of not including ALL of your contact information in an e-mailed submission. Writers do this all the time, assuming, with some justification, that all the agent would have to do is hit REPLY in order to get back to them. But electronic submissions sometimes get forwarded around agencies. Hitting REPLY, then, might well send a response to Millicent.

Besides, do you really want to limit the number of ways your future agent can contact you in order to offer you representation? Wouldn’t you be equally pleased with a positive phone call or letter as an e-mail?

Yes? You, with your hand in the air? “I can see that both Cat’s and Literate’s versions are polite, but I can’t help but notice that the formatting is different. And as someone who panics if I’m faced with more than one viable option, that distresses me!”

I’m afraid I can’t relieve your distress much, option-haters. Either format would be just fine: placing the sender’s contact information at the top or bottom of the page is equally permissible. Just don’t go over the top and do both.

What, your hand is still raised? Ask away, intrepid one. “But Anne, Cat’s met this agent face-to-face, right? Doesn’t that mean that she can call the agent by her unpronounceable first name?”

Well, she could, but it would be pushing the etiquette envelope a little. Unless a conference conversation extended beyond a pitch meeting to some social interaction, I would advise against becoming too familiar too soon. In an exchange with an agent or editor, it’s always safe to allow the pro to set the level of address intimacy.

What does that mean, in practice? Err on the side of formality in the cover letter; if the agent or editor addresses you as Dear Emile in a response, feel free to use first names from there on out.

Provided, of course, your name actually is Emile. If your name is Suzette, you might want to drop the agent a courteous, formal note, enclosing the missive to Emile and suggesting, gently, that your submission might have been confused with his.

Lordy, your hand is still up? “I’m still feeling a mite insecure, Anne. I would feel better if you gave me a list of what absolutely must be in my cover letter.”

A reasonable enough request. In fact, I’ll do even better: I’ll include some of the optional stuff, too. A cover letter with a submission should include:

(a) The writer’s full name

(b) All of the writer’s contact information
Not just some of it: your street address, telephone number, e-mail address should all be there, to render yourself as easy to contact as humanly possible.

(c) The title of the book, just in case the letter and the manuscript end up on different desks. (Yes, it happens. Don’t ask; just prepare for the contingency.)

(d) What is actually enclosed
Mention the number of pages enclosed, if the agent or editor asked for a partial. If the request included other materials — like, say, a synopsis or an author bio — go ahead and bring ‘em up in the cover letter.

Fringe benefit: if you are sending out more than one submission at a time (and you should, if you pitched successfully to more than one pro at a conference, unless one of them asked you for an exclusive), noting the contents of each packet in the cover letter will give you a record of what you sent to whom and when.

(e) The information that the manuscript enclosed was requested

(f) If you met the agent at a conference, mention that in the first paragraph of the letter, to help place your submission in context.
As crushing as it may be for the writerly ego to contemplate, an agent who spent days on end listening to hundreds of pitches probably is not going to remember each one. No need to re-pitch, of course, but a gentle reminder never hurts.

While you’re at it, it’s not a bad idea to write the name of the conference on the outside of the envelope, along with REQUESTED MATERIALS. Heck, it’s a very good idea to write the conference’s name on the outside of a query to an agent one has heard speak at a conference, too, or to include the conference’s name in the subject line of a query e-mail. The point here is to render it pellucidly clear to the agent why you’re contacting her.

Do not, please, make the surprisingly common mistake of erring on the other side of caution, assuming that the requester didn’t really mean the request. You’d be astonished at how many successful pitchers send, instead of the pages the agent or editor asked to see, a query asking if the requester still wants to see the pages that — wait for it — the agent or editor asked to see.

Why would they double-check? Usually, because they don’t fully understand that a verbal pitch is a substitute for a query, not an additional hurdle. Sending a post-pitch query is totally unnecessary, a waste of everyone’s time, and sometimes even annoying enough that the request gets withdrawn. Just comply with the original request, okay?

(g) If another agent is already reading all or part of the manuscript you’re sending — or has asked to see it — mention this in your cover letter.
No need to say who it is or how long s/he has had it; just tell the recipient that s/he’s not the only one considering representing this book. It’s only polite. Unless the agency has a policy forbidding simultaneous submissions, withholding this information will only generate resentment down the line if more than one agent wants to represent your book.

Yes, even if that agent to whom you submitted nine months ago has yet to respond. Actually, it’s in your strategic interest to contact that non-responder to let her know that another agent now has your manuscript.

One caveat: if you have heard with your very own personal ears the agent or editor say — at, for instance, the conference at which you pitched to him — that he doesn’t care whether anyone else is looking at a submission, go ahead and omit this information. Ditto if the requester has made this statement on his blog or the agency’s website.

You were intending to check these sources before you submitted, right, to make sure that the requester does not harbor any individual preferences? As always, if an agent or editor has been forthcoming enough to make a submission preference plain, honor it. It’s the polite thing to do.

It’s considerably less polite, though, to impose the non-standard preferences of another agent, editor, or some Yahoo given to spouting writing guidance online upon someone that has not expressed a desire to receive anything but a manuscript in standard format. This, too, is a small infraction of etiquette that well-meaning aspiring writers commit inadvertently all the time: since they’ve heard ONE agent say this or that — or, even more commonly, saw someone mention online that he heard that someone else heard an agent say this or that — they presume that this is the new rule, applicable to every other agent currently drawing breath.

Instead of trying to pretend that all agents share identical preferences — which a simple half-hour’s scroll through a random selection of agency websites would tell you was not true — a writer will always be better off treating those in a position to bring her book to publication as individuals. As, I suspect, you would like to be treated yourself: few aspiring writers, in my experience, relish feeling that Millicent will think of their work as generic.

Of course, you want your writing to stand out from the crowd. Another way to make your submission memorable: be the one submitter in fifty that includes a nice, polite, professional cover letter with your manuscript.

Your mother was right, you know: people really will like you better if you treat them with courtesy. Keep up the good work!