A few words on feedback, or, a proposition to which you should NOT say yes on New Year’s Eve

I’m posting late today, I’m afraid — the news about Benazir Bhutto, while not exactly a surprise, left me very much saddened. I have been following her career since I was in college; we share an alma mater, and my work-study job involved maintaining files on the doings of alumnae. (Yes, in the 1980s, Harvard did not house the men’s and women’s files together, nor did male and female undergraduates receive the same diploma. You’ve come a long way, baby!) Her story was so interesting that I kept an eye out for her even after it was no longer my job to do so. The world is less fascinating without her in it.

Back to business. I may be jumping the gun on the parade of virtue that prevails in early January, that period when folks are still adhering to their New Year’s resolutions, but as many writers have a day or two of vacation right around now, I thought this might be a good time to start talking about the revision process — and its ever-helpful first cousin, useful feedback.

To clarify the timing: we DO all know better than to send off our queries and submissions during the first three weeks of any given new year, right? Half the writers in the English-speaking world bravely embrace SIOA (Send It Out, Already!) as their New Year’s resolution.

The result: Millicent and everyone at her agency is swimming in exponentially more paper at that time of year than at any other — and in the U.S., agencies are required to get tax statements about the previous year’s sales to their clients by the end of January. The combination of stressors tends to make ‘em a mite grumpy — and, believe it or not, even more eager than usual to reject.

So in case I’m being a bit too subtle here: if you can’t t get requested materials out the door this week, hold off until after Martin Luther King, Jr. Day.

Trust me on this one. The average New Year’s resolution lasts a touch under three weeks (one of the many reasons that I deplore them), so the influx of paper calms down pretty quickly. You can afford to wait until it does.

And while we’re re waiting: it’s revision time! Hooray!

I heard that giant collective guffaw from my long-term readers. “When,” you are asking yourselves, “does Anne think it ISN’T a good time to revise a manuscript? Or, at the very least, to scan it for common mistakes and deviations from standard format?”

Okay, you’ve got me there. I have been preaching that particular gospel quite a bit this month, and with good reason: it is absolutely vital to clear your manuscript (and query letter, and synopsis) of spelling and grammatical errors, pronto.

Or at least before you send it out in a few weeks, after all of those resolvers have gotten it out of their systems. Because you, clever homework-doer that you are, know that there is more to landing an agent than making a single push: success comes to those who keep trying again and again.

And since agency screeners tend to stop reading after just a couple of spelling or grammatical errors, giving a book an honest shot at getting picked up means taking the time to create clean copy. This is not a business where good enough is in fact good enough; technical perfection is expected.

Sound like familiar advice? It should; both of the successfully self-published authors in my recent interview series said precisely the same thing — it’s worth your time to rework the manuscript until it fairly shines. Which just goes to show you that the standards of excellence prevailing in the world of traditional publishing may not be as far from those of the self-published world as one may have heard.

Either way, the author is generally held responsible for mistakes, so you’ll want to minimize them.

Because technical perfection is so important, I implore you, DO NOT rely upon your word processing program’s spelling and grammar checker as your only source of proofreading. As any professional editor will tell you, they tend to be rife with technical errors — mine, for instance, regularly tells me to use the wrong form of there, their, and they’re — and it’s far too easy for a slip of the mouse to convince your dictionary to accept caseless when you mean ceaseless.

Spell check, by all means, but there is no substitute for the good ol’ human eye running down a PRINTED page of text for catching errors.

Why not proof on your computer monitor? Because, as those editors to whom I referred above will happily tell you, the screen is not the best place to proofread, even if you read every syllable aloud (which I recommend, particularly for novels that contain quite a bit of dialogue). It’s just too easy for the eyes and the brain to blur momentarily in the editing process, sliding past an error unseen.

Yes, even if you have a simply immense computer screen — this is an instance where size truly doesn’t matter. (And the masses rejoice!)

Since I edit professionally, I have a monitor that could easily balance a small litter of puppies on it. But I ALWAYS use hard copy for a final edit, both for my work and for my clients’. As my downstairs neighbor would, I’m sure, be overjoyed to tell you, if a deadline is close, I’m going to be sitting in my library, reading the relevant manuscript in its entirety, in hard copy, out loud.

I’m funny that way.

After you have proofed and poked the slower movements of your text, I STRONGLY urge you to have at least one third party reader take a gander at it. At the risk of sounding like the proverbial broken record, it is NOT the best idea in the world to be the only eyes who see your work before it lands on an agent’s or editor’s desk. (Or the press, if you are intending to self-publish.)

Gaining some outside perspective, via a trustworthy first reader, has many benefits. Most notably, good pre-submission feedback can enable you to weed out the rookie mistakes that tend to result in our old pal Millicent the screener’s choking on her coffee and reaching for the form rejection letter.

Like, for instance, misspelling your own name or address on the title page — which happens more than you might think. Hey, people are in a hurry.

Other than the simple fact that other eyes are more likely to catch mistakes than you are the 147th time you read a text, there is another reason that you should run your work by another human being before you submit them. I tremble to report this, but it is very, very common for writers to send off the first chapter or three of their novels WITHOUT EVER HAVING ANYONE ELSE READ THEM.

The result, of course, is that the agent’s feedback is the first time many writers EVER get an outside opinion of their work.

And, as those of you who have submitted to an agency lately know first-hand, that feedback is usually either minimal or non-existent. Or so generic that it could apply to any manuscript Millicent saw — remember, just because a rejection letter or e-mail is personalized with your name doesn’t necessarily mean that it was written freshly in response to reading your book. Stock phrases like I just didn’t fall in love with it, this is a tough market for fiction, and it doesn’t meet our needs at this time have graced rejection letters for many years; they are not intended as meaningful feedback, but as a polite negative.

It does not, in short, tend to be feedback that’s likely to help a writer improve his work before the next round of submissions. Your writing deserves feedback with content you can use.

Now, there are a lot of places you can receive such feedback. You can ask a professional freelance editor, as I described a few weeks ago; you can join a critique group; you can exchange with another writer. No one method is right for everybody, so you may need to experiment a little before figuring out how you most like to receive feedback.

But remember just before Christmas, when I was preparing you for that inevitable moment when some well-meaning co-celebrant leans over to ask, “So, dear, how’s your writing coming? Published anything yet?” No matter how sincerely this person asks to read your work, no matter how flattering her request may be, no matter how much she swears that she would love nothing better than to read it and tell you what she thinks — if this person is a close friend, lover, would-be or ex lover, or — sacre bleu! — a family member,


Long-term readers, chant it along with me now: the input of your best friend, your mother, your siblings, and/or your lover(s), however charming it may be, is unlikely to yield the kind of concrete, tangible feedback every writer needs. No offense to your kith and kin, but it’s true. Ties of affection do not necessarily good readers make.

Far be it from me to suggest that anyone who cares about you might be sweet and generous enough to lie to spare your feelings, but frankly, it happens. Be grateful that you have such supportive folks in your life. Cherish them; appreciate them; cling to them with the tenacity of an unusually insecure leech.


Get other first readers for your manuscripts, because a first reader who does not have the objectivity — or, often, the reading experience in your genre — to tell you the truth about your manuscript is simply not useful for a writer.

The closer the tie, the lower the objectivity — and no, smart people who read a lot are not exempt from this rule. Even if your father runs a major publishing house for a living, your sister is a high-flying agent, and your lover reviews major novelists regularly for THE WASHINGTON POST, they are unlikely to have the perspective necessary to give you objective feedback.

Why? Because they like you.

Don’t fault them for that. It’s their job to make you feel better about yourself — or to make you feel worse about yourself, depending upon your taste in relationships and familial patterns. So when your Aunt Ermintrude says she would just LOVE your manuscript (and trust me, at some point, she will; everyone likes the idea of getting a free advance peek at the next big bestseller), I give you my full permission to use me as your excuse for saying no.

Do it politely, of course, as if you were acting upon medical orders. “I’m sorry, but I’ve been advised by Dr. Mini that until I find an agent, I need to limit myself to objective readers,” or “I would love to, Aunt Ermintrude, but I have a writing group for feedback — what I need you for is support!” tends to go over MUCH better than “What, are you just trying to get out of buying a copy of the book?”

No one likes getting called on that. And, let’s face it, when you do have a book coming out, you DO want your Aunt Ermintrude to buy it — and to talk all of her friends into buying it.

If you think that professional writers don’t cadge on their relatives this way, think again; most of the pros I know keep mailing lists of everyone who has ever cut their hair, cleaned their teeth, listened to their son’s book reports, etc., to send a postcard the instant a new book of theirs comes out.

And for those of you who already have agents: break yourself of the habit NOW of promising free copies of your future books to your kith and kin. Since authors now receive so few copies — and are often expected to use those for promotion — it’s really, really common for the writer to end up having to BUY those promised freebies to distribute.

Yes, you read that correctly. Now picture everyone who has ever said to you, “Oh, you’ll have to send me a copy when it comes out.” It can be costly.

Promise to sign it for them instead. Get Aunt Ermintrude — and everyone else who loves you — used to the idea that supporting you means being willing to shell out hard cash for your book.


So on New Year’s Eve, should you find yourself wrapped in the arms of some charming, well-meaning soul who whispers those words that make the average aspiring writer melt like butter, I’d LOVE to read your book,” you will know what to say, right?

Right? Stop fantasizing about meeting a gorgeous stranger who wants to read your book and concentrate. Trust me, it will be better for both your book and your relationships with your loved ones if you thank him/her/them profusely — and say no.

Ditto with loved ones of every description. My mother is one of the best editors I’ve ever met, and naturally, she is eager to read my work, but we have both been in this business long enough to know that giving birth to a writer pretty much automatically disqualifies a reader from being particularly objective about that writer’s work.

I can feel that some of you still aren’t convinced. Perhaps you have kith and kin who just adore giving their unvarnished opinions to you, ostensibly for your own good. “Is it really worth worrying,” I hear voices out there saying, “that the cousin who told me I looked stupid in my prom dress will be afraid to tell me that Chapter Three doesn’t work? Since Grams has no problem telling me that she hates my husband, why should she hesitate to rip my novel to shreds, if it needs it?”

This is the other primary reason not to ask your loved ones for feedback, even if they are noted for their blithe indifference to any pain their truth-telling might cause to others: if you care about the advice-giver, it’s hard NOT to be emotionally involved in the response.

Ponder that for a moment, and you’ll see that it is true. If your favorite brother critiques your book, rightly or wrongly, it’s probably going to hurt more than if a member of your writing group gives precisely the same advice. And by the same token, the emotional baggage of the relationship, even if it is neatly packed and generally non-obtrusive, may make it harder to hear the advice qua advice.

Also — and I hesitate to bring this up, because, again, I’m sure your kith and kin are marvelous human beings — but all too often, critique by loved ones often runs in the other direction, particularly if you happen to be loved by the type the psychologists used to call passive-aggressive.

Seriously, I have had many, many editing clients come to me in tears because their significant others have pounced on the first typo of the manuscript as evidence that the writer should never have put pen to paper at all. Long-repressed sibling rivalries often jump for joy when they see a nice, juicy manuscript to sink their teeth into, and are you quite sure that your best friend ever forgave you for the time that your 4th-grade soccer team beat hers?

What you need is feedback on your BOOK, not on your relationships. Or, at least, that’s what you need in order to improve your book. (The state of your relationships is, of course, up to you.)

Which is why (hold your ears, because I’m about to start shouting again) YOU SHOULD NOT, UNDER ANY CIRCUMSTANCES, MAKE ANY OF THESE PEOPLE THE FIRST READER OF YOUR BOOK.

Often, too, when you are dealing with people unused to giving feedback, being overly-judgmental is not even a reflection of their opinions of your book: in many cases, being vicious is what people think giving feedback means. (And if you doubt this, take a gander at the first efforts of most movie reviewers — or, heck, if you happen to live in the Seattle metro region, at the majority of film reviews in the local free paper THE STRANGER, where most of the contributing writers evidently believe that the title of critic means that they should never, under any circumstances, say anything positive about a movie that might, say, induce a reader to go and see it. Given their editorial philosophy, I’m surprised to see any starred reviews at all in that paper.)

I’m not saying not to show your work to your kith and kin — if it makes you happy, do. But even if your Aunt Mary won a Pulitzer in criticism last year, you probably should not rely solely upon her critique of your manuscript.

Yes, I know: finding good first readers is a whole lot of work, especially if you live in a small town. But, at the risk of wearing out the record, if you are going to be called on a mistake, it is FAR better to be a little embarrassed by a good first reader than rejected by a hyper-critical agent, editor, or contest judge.

That way, you can fix the mistakes when the stakes are low — and, frankly, you are far more likely to get usable feedback. If you are one of the many too shy or too busy to show your work to others, yet are willing to send it out to be evaluated by grumpy literary assistants hyped up on seven lattes before lunch, consider carefully whether you really want your first reader to be someone who does not have either the time or the inclination to give you tangible feedback.

Because, really, will We’re sorry, but your manuscript does not meet our needs at this time tell you whether that orgy scene in Chapter 8 is the problem, or if it’s your constant use of the phrase “Wha-?” in dialogue?

Trust me, you need first readers who will tell you PRECISELY that.

Next time, I shall talk about strategies for getting the kind of good, solid feedback you need without treating your first readers like mere service-providers. (Hey, if you want to do this without engendering social obligations, you really should be working with a paid professional freelancer, rather than your friends.)

Until then, keep up the good work!

4 Replies to “A few words on feedback, or, a proposition to which you should NOT say yes on New Year’s Eve”

  1. Anne,
    I share your sadness over the news of Bhutto’s assassination. My heart sank when I heard the news yesterday.

    After reading your post I came across another blog which deals with this subject of providing feedback from the POV of someone being asked to read a manuscript from a friend which is found to be unsatisfactory.


    I thought you and your blog readers might be interested in that as well.


    1. Thanks for the great link, Linda! I hadn’t planned on dwelling much on the POV of the advice-giver in this series…maybe I’ll go for broke and include this link in an upcoming post, because there is definitely food for thought on for both sides here.

  2. Here is a VERY GOOD use for a friend or significant other, at least if they live with you or relatively close.

    When sending out requested pages to an Agent or Editor, you should:
    1) Make a checklist (the night before) of everything that should be in your submission packet (see Anne’s category “Submission Packets”). Don’t forget to include the description (First Chapter, First 50 pages, etc) on the title page.

    2) Once you have assembled the packet, enlist someone ELSE to double-check your list! For the same reason someone ELSE is responsible for making sure the rings arrive at the wedding!

    I’m usually a pretty relaxed person, but preparing my last round of submissions was like mainlining a quad-shot espresso. I spent fifteen minutes compulsively re-checking the addresses on my SASEs, then promptly walked halfway to my car without them. Next time I’m having a cooler head supervise!

    1. That’s a WONDERFUL suggestion, Tad (and one that made my S.O. laugh heartily, because he’s been privy to so many occasions when I’ve unpacked a box of manuscripts because I decided to change the punctuation on page 42 of each.) I love the idea of the writer’s being able to offload some of that do-or-die panic…

      I’ve found it VERY helpful to sit one’s loved ones down WELL before shipping-out day to explain (a) why it’s so important that the manuscript or contest entry should be cosmetically perfect, (b) why, despite your best efforts, you may have missed ways that it could be improved until just before (or just after) it is in the box, and (c) why you should be treated with tender, loving care and understanding while you’re racing around like a comma-crazed lunatic. My SO says he has found this behavior considerably easier to understand since he’s started reading the blog, but that’s above and beyond the call of duty for writers’ loved ones, I think.

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