A few words on feedback, part VIII: the coffee date you absolutely must keep

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Last time, I stirred up some lovely discussion by taking an in-depth gander at one of the most perplexing of social situations in which a writer may find herself, the friend who asks to read a manuscript — then keeps it forever and a day.

(For those of you joining this series late, I have dubbed the remiss friend who turns your manuscript into a doorstop Gladys, but feel free to give her any face you like. I tremble to think how my readers picture Millicent by this point: the Wicked Witch of the West probably does not even come close. Go ahead and embellish; it’s a healthy way to work out pent-up hostility.)

Admittedly, I may be harping on this theme a little, but I have my reasons: although one occasionally encounters advice in writing manuals about whom to avoid as a feedback giver (it varies, but the universal no-no: spouses, significant others, POSSLQs, and anyone else who has ever spent any time in the writer’s bedroom other than to make the bed), I’ve never seen this problem discussed elsewhere, or heard a brilliant solution posited by a writing guru at a conference.

And this is a shame, I think, because it’s a genuinely difficult situation for the writer, the kind of experience that can make good writers swear off seeking reader feedback forever.

But a writer needs feedback, and not all of us have the luxury of a well-read, genre-appropriate, tact-spewing writers’ group meeting within a couple of miles of our domiciles, or the time to join it if one does exist. So I like to think of this series as a survival manual for trekking through the feedback wilderness.

Advance planning can go a long way toward avoiding a Gladys outcome. Observing some of the earlier tips in this series — especially making sure up front that the reader has time available soon to read your work, ascertaining that your first readers fully understand what you expect them to do, and that it involves significantly more effort than merely reading a book – may cost you a few potential readers, but being scrupulous on these points will both reduce the probability of your being left without usable feedback.

It will also help you hold the moral high ground if your Gladys starts to dither as the weeks pass. And frankly, you’re going to want to cling to the high ground, because some Gladioli have been known, as I mentioned last time, to get a mite defensive when confronted with the fact that they evidently read at the speed of a third grader.

Or, to refine the taunt for those more in the know, the speed of a busy editor at a major publishing house, who frequently take months to get around to a manuscript, simply because they have so many of them on their desks. Or propping up their coffee tables, gracing their couches, providing a papery pedestal that Tom Wolfe book they’ve been meaning to read forever…well, you get the point.

In fact, I suppose that an unusually broad-minded writer could construe the Gladioli of this world as prepping writers for the moment when their agents will say, “I know it’s been five months, but they haven’t gotten to it,” but unless Gladys IS an editor at a major publishing house, an agent, or another stripe of professional editor, she probably isn’t overwhelmed with manuscripts clamoring for her attention.

Enough obsessing about the problem: let’s talk solution. How does one set ground rules for first readers without sounding like a taskmaster to someone who is about to do you a great big favor?

First off, remember that unless she’s a member of your writing group or you’re paying her to do it, Gladys is under no obligation to help you and your book. Treating it like a favor from the get-go can go a long way toward minimizing problems down the line.

So why not take Gladys out to coffee or lunch to discuss it?

I would advise doing this on a DIFFERENT occasion than the one upon which you intend to hand her your manuscript, to give her the opportunity to back out gracefully if she discovers that she’s bitten off, as they say, more than she can chew. Trust me, if the task IS bigger than she can comfortably take on within the next month or so, you will be MUCH happier if you learn this in advance, even if it means having to track down another first reader.

Schedule it as soon as possible after Gladys has agreed to read your work — but not so soon that you haven’t had a chance to come up with a short, preferably written, description of what you would like your first reader to do to your manuscript.

Include in this list HOW you would like to receive feedback. Verbally? Writing in the margins? On a separate sheet of paper? A Post-It™ note on every page where the story flags?

Also, what level of read are you seeking? Should Gladys go over the manuscript with a fine-toothed comb (a real bore, for most readers, FYI), or just ignore spelling errors?

This level of specificity may seem a tad schoolmarmish, but having the list on hand will make the subsequent discussion substantially easier on both you and Gladys, I promise. (As long-term readers of this blog may have noticed, I’m not a big fan of leaving expectations unspoken.)

The catch: once you have made this list, you have an ethical obligation to stand by it; no fair calling Gladys up in the middle of the night after you get the manuscript back, howling, “How could you not have caught that the pages were out of order, you ninny?”

While you are explaining what it is you would like your first reader to do, mention that in order for the feedback to be useful to you, you will need it within a month. Or six weeks. Or, at the outside, eight.

You choose, but try not to make it much less or much more. That’s long enough for a spare-time reader to get through pretty much any manuscript under 500 pages without pulling any all-nighters, so you need not feel as though you are proposing a pop quiz, but not so long that Gladys will simply set it aside and forget it.

The point here is to select a mutually comfortable date that is NOT on top of one of your own deadlines for getting work out the door.

I cannot emphasize this last point enough: do NOT hand your manuscript to Gladys within a few weeks of a submission deadline, even a self-imposed one. Even if she does everything perfectly, it’s not fair to ask her to share your time pressure — and if she doesn’t respond as you like, it’s just too easy to blame her disproportionately if — heaven forfend! — you miss your deadline.

Before you roll your eyes at that last part, hands up, everyone who has ever had to revise on a tight deadline. Were YOU completely reasonable, or even marginally sane, two days before your deadline? I rest my case.

If you are working on a tight deadline — say, having to revise an entire novel within the next three weeks, as I had to do around this time last year; that’s not an unheard-of deadline for an agented writer, by the way — it’s just not fair to expect a non-professional to speed-read your manuscript quickly enough for you to be able to use the feedback. (Actually, most freelance editors would charge quite a bit extra for a turn-around time this short.) If you can cajole your writing friends into doing it within such a short timeframe, regard it as a great favor, of the let-me-send-you-flowers variety.

But if you thrust Gladys, a non-writer, into that position, don’t be surprised if you never hear from her again. Or if you are still waiting to hear back months after that pesky deadline.

If you like ol’ Gladys well enough to respect her opinion, don’t put that kind of strain upon your friendship. Agree upon a reasonable deadline, one far enough from any imminent deadlines of your own that you will not freak out if she needs to go a week or two over.

Make sure to explain precisely why you need it back in a timely manner. If she gives you feedback after the agreed-upon date (you will explain kindly in the course of this conversation), while you will naturally still value Gladys’ opinion, you will not have time to incorporate it into the book before your next submission. Being able to turn the book around that quickly (you will tell her) is the difference between being the kind of helpful friend who gets thanked in acknowledgments and the kind of friend who is appreciated in private.

After you state the deadline, ASK if it will be a problem. If Gladys hesitates at all, remind her that it’s perfectly okay to say no. In fact, you would appreciate it, because you are at a point in your career where you need prompt feedback, and while she was your first choice (even if she wasn’t), you do have others lined up (even if you don’t).

Say this whether it is true or not; it will make it easier for her to decline if she feels overwhelmed. By allowing her the chance to bow out BEFORE you’ve gone to all the trouble of printing up a complete manuscript, you are underscoring that you realize that she is promising something significant, and you appreciate it.

Discuss, too, what she should do if something comes up that will prevent her from turning it around as quickly as you and she would like. At minimum, ask her to call or to e-mail RIGHT AWAY, so you can find another first reader, rather than waiting until a few days before you expect to see it. Promise not to yell at her if she actually does need to make this call; tell her you’re already brainstorming about back-up readers.

A week before the deadline, call or e-mail, to ask how the reading is going. This will give Gladys yet another opportunity to back out, if she is feeling swamped.

No, this isn’t nagging. If she asked to read your manuscript out of simple curiosity — a very common motivation — she will have realized it by now. If this is the case, try not to make a scene; just set up a specific date and time to get the manuscript back.

And don’t forget to thank her for any feedback she has had time to give you.

If Gladys can’t make the deadline but still wants to go forward, set another deadline. It may seem draconian to insist upon specific dates, but inevitably, the writer is the person who loses if the feedback relationship is treated casually. If you are open at every step to Gladys’ backing out, you will significantly reduce the probability that she will let you down after two months.

Or four. Or a year. I’m fairly certain that at least one of the first readers of my first novel has had it since we were both in our mid-20s; perhaps she will get around to it just after we start collecting Social Security.

If you present these requests politely and in a spirit of gratitude, it will be hard for even the most unreasonable Gladys to take umbrage. If you respect Gladys’ opinion enough to want her to read your book, you should respect her ability to make an informed opinion about whether she can commit to doing so. By taking the time to learn her literary tastes, ascertain that she has time to give you feedback, and not allowing your manuscript to become a source of guilt for months to come, you will be treating her with respect.

Your writing deserves to be taken seriously, my friends — by others and by yourself. The more seriously you take it, by seeking feedback in a professional manner, the better it will become.

In my next post, I shall discuss how to elicit specific information from your first readers, to gain insight upon problems you already know exist in the book. In the meantime, keep up the good work!

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