How to write a really good query letter, part XII: pulling together a query packet without a demigod’s help

labors of Herakles

I’m a bit frazzled today, I’m afraid: I am currently suffering under one of the more common professional writers’ ailments, an impending deadline. How do I feel about my prospects of meeting it? Well, here’s a clue: the ancient Greek vase above depicts one of the labors of Herakles.

To quote the late, great Billie Holiday: the difficult I’ll do right now/the impossible may take a little while.

I couldn’t bear to lock myself into my isolation tank, however, until I had wrapped up this series by talking about how to put together a query packet — a question I’ve been hearing often enough in recent months that I’ve started a category for it on the archive list on the bottom-right side of this page.

Hey, I’m all about ease of reference. FYI, if you can’t find a heading on the category list that matches the question that happens to be burning in your mind in any dark midnight, try typing a keyword or two into the site’s search engine, located in the upper right-hand corner of this page. If you still can’t find a few pertinent words of wisdom, feel free to drop me a line in the comments.

To tell you the truth, I’ve resisted writing much on this topic, for the exceedingly simple reason that I didn’t want anyone to confuse a query packet (i.e., the stack of things an agency’s website or listing in one of the standard agency guides might ask a querier to send along with the query letter) with a submission packet (the array of papers an agent has SPECIFICALLY asked a writer to send after a query or a pitch).

The former known in the industry as unsolicited materials, the latter as requested materials.

And already the confusion starts: “But Anne,” some of you new to the process protest, and who could blame you? “I’m confused. If the agency’s website, guide listing, or page on that always-useful resource for writers seeking agents, Publishers’ Marketplace tells aspiring writers that they should send a synopsis or the first 50 pages with a query, in what sense is that not a request? Especially when half of those listings refer to their standards as submission requirements?”

I see your logic, oh rules lawyers, but you’re confusing passive guidelines with an active request. Anyone able to track down an agency’s website or listing might discover its submission guidelines, the prerequisites to which an aspiring writer must adhere in order to get a query under one of their agents’ spectacles at all. But as any agent or editor in the biz could tell you, agencies draw a very firm distinction between preliminary materials sent out of the blue (from their perspective) and pages that they actually asked a writer to submit, based upon a successful query or pitch.

How seriously do they take that distinction? Well, let me put it this way: I’ve seldom heard anyone who has worked within five blocks of an agency refer to any pages sent with a cold query (i.e., a query letter from a writer who has had no previous contact with the agency and hasn’t been referred by someone they know) as a submission.

Judging by the knitted brows out there, that little explanation didn’t leave you unconfused, did it? “Okay, Anne,” the brow-knitters say, arms folded and all ready for an argument, “I believe that they make a distinction, but I still think I’m right to think of those 50 pages the agent of my dreams’ website told me to send as both requested materials and a submission. If not, why would they call them submission guidelines, huh? Got a glib answer for that one?”

Actually, I have several. You’d better get comfortable.

In the first place, if your dream agent’s website stated that queriers should go ahead and send sample pages, it didn’t ask YOU to do so; it asked everyone who might submit to them. Given that such a public request effectively narrows down the potential pool of querier to every writer on earth who currently doesn’t have an agent, you can hardly blame those who work at the agency for not considering those guidelines in the same light as a specific request to a specific writer.

In the second place, submission guidelines is an industry term; publishing houses use it as well, but like word count or literary fiction, the definition in use at the moment is in the mind of the speaker. It’s not as precise as those coming into the conversation from the outside might like.

For all its imprecision, the term’s use in this context performs a pretty specific function: it catches the eye of writers so new to the industry that they are unaware that they shouldn’t just mail off a full manuscript to any agent who happens to catch their innocent imaginations. Understood that way, an agency’s guidelines are in fact submission guidelines — they tell aspiring writers not to submit at all, but to query instead.

In the third place, I hate to be the one to bring this up, have you by any chance compared the guidelines on the agency’s website with those in one of the standard agency guides and/or the individual agent’s listing on the aforementioned Publishers’ Marketplace?

It’s a bit time-consuming to check multiple sources, but often worthwhile: not only do guide listings tend to have different emphases than website blurbs (thus enabling you to fine-tune your query list), but it’s also surprisingly common for the various sources to ask queriers to send different things.

Yes, really. It’s not at all unheard-off for the most recent Guide to Literary Agents to suggest querying with a synopsis, the agency’s website to ask for a query plus the first ten pages, and the individual agent’s Publisher’s Marketplace page to specify a query plus the first chapter and an author bio. Heck, it isn’t even all that unusual for one source to say that an agency welcomes paper queries, while another insists that it will only accept queries via e-mail and the website has a form to fill out and submit electronically.

No wonder writers are confused. I’m not bringing this up, however, to criticize agencies, but as part of my ongoing quest to convince agent-seeking writers that being hyper-literal and rules-lawyerish is not necessarily helpful at the querying stage.

Why, you ask? Well, remember how I had mentioned earlier in the summer that conference-goers sometimes confuse an individual agent’s personal preferences with an industry-wide norm? Sometimes, what guidelines end up in an agency guide are a function of the preferences of whoever happened to fill out the form — or of no one at the agency’s thinking to go back and update its Publishers’ Marketplace listing when the guidelines on the agency’s website have changed.

It doesn’t really matter why it happens, does it? My point is this: if a particular agency has two or three sets of guidelines floating around out there, it follows as night the day that its resident Millicent must be seeing two or three different kinds of query packet on any given day.

What were you saying about taking a guide listing or website’s guidelines as a request?

In the fourth place (yes, I’m still working on the original question), as I have pointed out earlier in this series, just because if an agency’s site/listing/representative at a writers’ conference expresses a generic interest in seeing extra materials — a synopsis, for instance, or a bio, or even pages — that doesn’t mean its screener Millicent will necessarily read them. If the query doesn’t spark her interest, she’s extremely unlikely to give the book project a second chance just because additional materials happen to be in front of her.

Before you get all huffy about that, brow-knitters, allow me to add hastily: this is largely a function of time not being infinitely elastic. It’s Millie’s job to weed out queries, right?

“But wait,” my brow-knitting friends ask hesitantly, “is it possible that I’m misunderstanding you here? From what you’re saying, it sounds as though my being able to send pages along with my query isn’t necessarily an advantage — all it really does is save Millicent the trouble of asking to see them.”

Well, if that’s the conclusion you want to draw from all this, I would be the last to stop you. One of the Labors of Herakles is calling me.

Another is calling you, oh querier: do your homework before you send out that query. And send precisely what the agent expects to see.

How might one figure out just what that means, in the face of conflicting guidelines? Generally speaking, although the Publishers’ Marketplace and the Herman Guide listings tend to offer the most information (again, useful for figuring out which agent at the agency to approach), agencies’ websites usually offer the most up-to-date guidelines. I’d advise following them — but checking another source or two is always a good idea.

Especially if you’re not especially fond of copying and pasting your first few pages into the body of an e-mail or into a miniscule box on an online form. It can wreak havoc with formatting.

Querying via form on a website
Those forms are self-explanatory (part of their popularity, I suppose): many of them simply tell aspiring writers to paste their query letters into a form, along with a writing sample. I trust that you can figure them out on your own.

And if you can’t, I probably won’t be able to help: they’re too individualized for me to create general rules of thumb for dealing with ‘em. Sorry about that. Have you considered checking one of the standard agency guides to see if the agency with the troublesome form would accept a mailed query letter instead?

E-mailed query packets
E-mailed queries are not so straightforward, especially if the guidelines (wherever you found them) ask for additional materials. DO NOT, under any circumstances, include attachments in an e-mailed query; virtually every agency in North America has an iron-clad policy against opening unrequested attachments. They’re just too likely to contain viruses.

Hey, I’m not casting aspersions upon your no doubt squeaky-clean computer. I’m just reporting what the process looks like from the other side of the desk.

If the agency’s website SPECIFICALLY asked for attachments, send them in Word (the industry standard), but do not send them as .docx. Many, many agencies are running older versions of Word (on PCs, usually) and will not be able to open .docx files.

Like any file-transferring snafu between an agency and a writer, this is considered the writer’s fault. And no, Millicent won’t e-mail you back, asking you to send a different version. Nor will the agency call upon its crack computer support staff, for the simple reason that, as astonishing as this may seem to those of us living in the Pacific Northwest, NYC-based agencies seldom have an in-house computer expert. Probably because s/he would be so like to tell them to upgrade what version of Word they’re using.

I’m telling you: a little foresight will go a long way toward getting her a document someone at the agency can actually open.

If you happen to be running a recent version of Word, your document may be saved as a .docx automatically, so use the SAVE AS… function to save your document as a Word 97-2004 document (.doc). Mac users, do be aware that your system may allow you to give your documents longer names than an older PC’s system might recognize as valid.

How do you include additional materials without attachments? Copy and paste them into the body of your e-mail, a few skipped lines after the end of your query. Fair warning, though: as I mentioned above, formatting often gets lost in the transition.

Particularly vulnerable, for some reason: double-spacing. Even if you have to change the spacing in the e-mail by hitting the RETURN key at the end of every line, make sure any text you send is double-spaced.

Always start an e-mailed query packet with the query letter itself, then move on to any requested materials in the order they were listed on the website. Unlike a paper query, an e-mailed query need not include date and full address of the recipient, but do open with a salutation: Dear Ms. Smith…

Why? Well, think about it from Ms. Smith’s perspective: wouldn’t a mass e-mail be the most efficient way of broadcasting 2,000 generic Dear Agent queries? Do you really want your e-query mistaken of one of those?

Most of you probably knew most of this, though, right? Let’s move on to a little-known trick o’ the trade — located in the part of the e-mailed query to which writers tend to give the least thought.

The subject line of an e-mailed query
The subject line is key to an e-query’s ending up in the right place, so you are going to want to make that space count. Or at any rate, prevent your e-mail from getting relegated to the spam file.

Most agents prefer writers to include the word QUERY in it, presumably so they don’t mix up your e-mail with that invitation to their high school reunion. If you just heard the agent speak at a conference, include the name of the conference in both the subject line and the first line of your query; many agencies will give priority to post-conference queries.

Conversely, if you already have an in with the agent, make sure to include that in the subject line, too. If you met the agent at a conference and she told you to send her a query (as opposed to sending materials; it happens), write REQUESTED QUERY and the name of the conference in the subject line; if you were lucky enough to garner a referral from an existing client, type QUERY — (Client’s name) REFERRAL.

Getting the picture? Good. Let’s move on to mailed query packets.

Querying the old-fashioned way: on paper
Here, too, the running order is important: the query letter itself should be on the top of the pile, no matter how many pages of material the agency’s website said to send. It needs to be the first thing Millicent sees; she’ll want to read it first.

Underneath the letter, you may stack any pages the guidelines said you could send. Send ONLY the maximum number of pages — if the guidelines said to send ten pages, send only ten, even if that means leaving Millicent in mid-sentence.

Hint: double-check the agency’s guidelines to see whether the number of pages is a hard requirement or an up-to. Often, if the number of pages is significant, the requirements will say something like you may send up to 50 pages. In such cases, if your Chapter 2 ends on page 43, it’s perfectly acceptable to send only 43 pages.

Heck, Millicent might even be grateful for your restraint. She has a lot of reading to do in a day, you know.

Include a title page on top of the pages; it’s traditional, and the information included there will both make you look more professional and render it easier to contact you if the answer is yes. if you don’t know how to format a title page (and yes, Virginia, there is a specific way to do it), please see the aptly-titled TITLE PAGES category on the list at right.

Traditionally, the synopsis comes after manuscript pages, with an author bio always at the very end of any kind of submission packet. (True of book proposals, too, by the way.) Again, though, you’re going to want to read the submission guidelines carefully: a few agencies prefer a 1-page synopsis to precede manuscript pages.

Speaking of book proposals, I know that many agencies’ guidelines say a writer can just go ahead and send them with a query, but speaking as someone who has sold a couple of nonfiction books, I would be hesitant to send one out unsolicited, especially in paper form; that’s a lot of paper to mail, and it’s not as though you can copyright a book idea. Personally, then, I would simply send a query and wait to be asked to send the proposal.

Old-fashioned? Perhaps. But one thing that’s easy to overlook amid all of these conflicting expectations is you’ll almost never go wrong if you just send a query letter without additional materials.

So if you’re in any doubt, keep it simple. Millicent can always ask to see more.

The SASE
Most aspiring writers are aware that every paper query should include a SASE (self-addressed, stamped envelope), but many do not know that a SASE should be large enough and contain sufficient postage for the return of EVERYTHING sent in the query packet, as well as a single-page reply.

That surprised some of you, didn’t it? “Whoa, Anne!” some red-faced brow-knitters exclaim. “What do you mean, it needs to be able to hold everything? I’ve just been sending regular #10 business envelopes as my SASEs, even when I’ve been submitting my entire manuscript!”

Not what the agent of your dreams had in mind. The purpose of the SASE is to send your materials back to you, not merely so the agency doesn’t have to pay postage on a form-letter rejection. Okay, so it’s also so the agency doesn’t have to pay to reject writers, but it’s genuinely for the writer’s protection: do you want your pages wandering off just anywhere?

And then there’s the practical consideration: think how much paper Millicent handles in a week, especially if she happens to work in an agency that permits queriers to include manuscript pages. If she didn’t have a quick and painless way to get all of those pages off her desk as soon as she had rejected them, within a month, she wouldn’t even be able to get to her desk chair.

Within six months, no one would be able to get into the office at all. Poor Millie would be trapped under a mountain of unsolicited submissions, screaming, but nobody would be able to hear her. Paper makes terrific insulation, you know.

Save her from that dreadful fate: send a large enough SASE with enough US stamps — not metered postage, please; you want Millicent to be able to toss it into the nearest mailbox — to get back to you. In order to pull that off if your query packet contains more than 4 pages, you’re probably going to want to send it in a Manila envelope, rather than a business-sized envelope.

That way, there will be plenty of room for the SASE, right?

Traditionally, the SASE goes at the bottom of the pile: present if needed, but not distracting. In years past, it used to be considered kind of stylish to include both an adequately-large SASE with a submission, in case of rejection, AND a business-sized one, in case of acceptance, but in a query packet, that’s likely to strike Millicent as overkill. Besides, these days, she’s every bit as likely to e-mail you a request for more pages as to send it in your SASE.

And that, my friends, is the story of query packets; like so much else in writer-agent relations, the practices were much more streamlined back in the days before the rise of the personal computer, much less the Internet. In fact, a case could be made, and a cogent one, for the popularity of the Internet’s being the cause of each agency’s specifying that it wants different materials in query packets: back when the standard agency guides and word of mouth were the primary ways that writers found out what standards were, pretty much everyone just asked for a query, or query + synopsis.

In fact, the industry truism of yore dictated that a writer should NEVER send manuscript pages or a proposal unless and agent had specifically asked him to do so. Frankly, I think that expectation was a bit easier on writers: there was far less stressful guesswork involved.

So are agencies asking for more materials up front just because they can? Maybe, or maybe some of them just wanted to streamline the rejection process by arranging to have a writing sample on hand as soon as Millicent read the query letter: that way, she can rule out promising book concepts whose writing doesn’t deliver in one contact with the writer, rather than the former two.

Or perhaps — and I’m not saying this is true; I’m merely speculating — providing guidelines that are unlike those of other agencies is a clever means of discovering just how good a prospective client is at following directions; if every agency asks for something slightly different, the Dear Agent queriers who treat every agent on earth as identical are going to stand out like the proverbial sore thumbs, right?

Just in case I’m right on that last one, follow the individual agency’s directions. To the letter. And if that means choosing from amongst several sets of guidelines, pick one and cling to it like a leech.

Trust me, both you and Millicent will feel better if you do. In an often confusing and alienating process, concrete direction can be very reassuring.

Keep up the good work!

7 Replies to “How to write a really good query letter, part XII: pulling together a query packet without a demigod’s help”

  1. I resolved not to ask any more questions for a good long while, because I’m sure you have better things to do than answer my unending spew of verbage, but I thought of two quick ones while drafting tonight:

    1) Is the ugly business format acceptable in email queries, since indenting is so problematic?

    2) I found an agent’s name through the preface in in a finished novel, but I also looked her up on agentquery[dot]com. Would it be crass to mention such a website right off? I mention both the site and the book in the opening paragraph.

    1. Don’t even consider holding back the questions, Sarah — they’re one of the reasons I started the blog in the first place. Trust me, for every question that a commenter brings up here, there are thousands of people who have wondered. So chances are that you’re not going to be the only beneficiary of the answer.

      You can get away with non-indented paragraphs with skipped lines in between in e-mail queries, since that’s the default of the medium, but personally, I eschew it even there. Many e-mail programs will allow indenting, but since others do not, I usually advise writing the letter in correspondence format in Word, copying it, and pasting it into the e-mail. Most of the time, the formatting will come through just fine.

      In other words, Dave has given you some very, very good advice. (Thanks, Dave!)

      On the how-I-found-you issue: yes, it would be crass to mention the site, either in your query letter or ever. More importantly, it’s not likely to do you any good. The fact that you looked her up elsewhere isn’t going to impress her, since presumably, everyone who queries her will have found out about her somewhere. Why would she care which of the many listings her agency undoubtedly has in many sources brought your query to her doorstep?

      Maybe I haven’t made it completely clear why a query letter should contain some explanation of why you’ve chosen that particular agent: it’s not because she’s curious about which guide is sending her the most prospective clients. It’s a means of letting the agent (and her Millicent) know that you have a good reason to think that she might be a good fit for your work.

      So why not just say that you are contacting the agent because she represented the novel where you found her name? That’s more than sufficient explanation, as well as conveying information that is likely to help her take your query seriously: it tells her that you are familiar enough with her work to have made a reasoned judgment about whether it might be the kind of book she habitually represents.

      Yes, a listing in an agency guide or on a website might well have given you the same information. But as a general rule of thumb, credentials that anyone who does an online search could legitimately claim aren’t going to impress Millicent.

      1. So by pointing to finding her name via X author or X series, you’re slipping that first marketing pitch beneath opening pleasantries? Very sneaky.

        As for emailing…from what I’d read in your query guidelines, I was expecting everyone to sneer at electronic queries. But two of the first four agents I’m interested in will only accept email, & another “vastly prefers” electronics over snail mail. Go figure. I still plan to invest in a nice big box of manilla envelopes, though. Heh.

        1. Yes, precisely. Compliments in the context of a query letter are highly instrumental.

          The shift toward e-querying has been pretty abrupt; the agents on each side of the divide both tend to feel pretty strongly about it. E-querying used to be almost exclusively the province of very young agents (and thus not very common) until the anthrax scare, when people began worrying about opening mail. After that, many agencies threw up websites and started encouraging e-queries.

          1. I can see reasons to justify the superiority of one over the other (not the least of which is taking so much time to properly format your packet and FORCING a bleary-eyed Millicent to witness your detail 😛 ), but if I was an agent I’d probably embrace the email method…which is ironic, given my inept relationship with electronic devices. It’s all I can do to get the printer going at work.

          2. Please don’t be alarmed to see half your comment gone, Sarah — it so directly related to Monday’s post that I moved it there. That way, when people are looking for synopsis-related information in the archives, they’re more likely to stumble upon it.

  2. Anne,
    If I may, I’ll make an effort to answer at least a part of Sarah’s question.

    When I send an e-query, I usually write it as a word document and then save it. When I actually send it, I copy and paste it into the email. Usually paragraph indents remain, although those items to the right of center, such as the closing and “signature,” or name can shift haphazardly. If I can’t get those things to line up and look right, I usually give up and move them to the left side.
    Dave

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