Great! I’ve just gotten what I wanted. So what do I do now?

I could begin today’s post with my usual humorous take on the topic at hand, but if my inbox is any indication, quite a few local writers pitched their books at a conference near the airport, and did it well. And, if the past couple of posts are to be believed — and they are! They are! — I had suggested to the lucky folks that received requests for pages hold off on sending off any or all of a manuscript to an agent or editor that requested it. Why would I advise such a thing? To allow time to read it through IN ITS ENTIRETY, IN HARD COPY, and preferably OUT LOUD. That way, I opined, my readers could avoid the sinking feeling so common amongst successful pitchers a month or two after the conference, stemming from the realization that they’ve mailed or e-mailed a manuscript with a big, glaring, and easily-fixable error on page 1. Or 2. Or 58.

Oh, it happens. More often than writers would like to admit, as a group, we tend to become hugely excited by positive reinforcement from agents or editors. Rushing a manuscript out the door before it’s completely polished is perhaps an inevitable result.

Or is it? I hope not. Let’s face it, though, it is stressful to have a pro say yes to a pitch or query.

Oh, stop rolling your eyes, writers who have yet to pitch or query. Okay, so it’s not as stressful as when an agent says, “No, thank you,” but you would be astonished at how many pitchers and queriers work tremendously hard to cajole a “Yes, I would like to read your work” — and then realize with a shock that they have very little idea how to comply with that delightful request.

To help last weekend’s successful pitcher over that particular hurdle, as well as to arm the rest of you with the practical know-how you will need when your turn comes, I am devoting this post to a bread-and-butter discussion of what a request for pages actually entails. We shall be discussing the niceties of submission later in the week, but for now, let’s just concentrate on the basic question: what does an agent or editor actually expect?

What a writer should do if an agent requests pages
If a query or pitch operates as you hope it will, an agent will typically ask the writer to send either the entire manuscript (rare), a specified number of pages from the beginning of the book (substantially more common), or, for nonfiction, the book proposal. Unless the agent specifically tells you otherwise, this means that he is expecting to receive it as hard copy, sent by regular mail.

Yes, even if you queried the agent via e-mail or through the agency’s website. Publishing is still largely a paper-based enterprise, after all.

If an agent prefers e-mailed submissions, she will tell you point-blank, asking you to send it as an attachment to an e-mail. (Under no circumstances should you ever send a computer disk or CD-R with your book on it — it will be returned or tossed in the trash without being opened.) Occasionally, an agent will request a PDF, but again, unless the agent specifically tells you otherwise, send any requested electronic materials in Microsoft Word.

What’s that you say? You prefer another word processing program? Too bad. A US-based agent will be expecting to see a document in Word. Sending it in any other format will generally get a submission rejected unread.

Why? Word is what the major publishing houses use, so if the agent of your dreams is going to submit electronically to a publishing house, that’s how the editor would expect to receive it. It’s also the format a publishing contract will specify for the soft copy Author X must deliver to the publisher by Date Y.

I hear the Word-averse groaning, but submitting in another format — or sending a document the agent cannot open — is widely considered unprofessional. Try to think about the necessary conversion in terms of all the time it will save you in the long run. If the agent of your dreams likes to submit to editors electronically, you would have to present her with a Word file for your work, anyway. You’re just jumping the gun a little.

Speaking of the horrific possibility that the agent or editor will not be able to open your attachment, be sure to send it as a .doc file, not .docx, so even an agent operating on a very old computer will be able to read it. If you work on a Mac, make sure to send it as a Windows-friendly document — and do be aware that older versions of Windows prefer shorter document names than any version of Word for the Mac.

Make sure, too, to title the file with your last name and the title of the work (abbreviated, if necessary); you wouldn’t believe how many files agencies receive entitled first chapter for {agent’s name} or something similar. Mighty hard to tell ‘em apart.

Sometimes, an agent will ask for attachments as rtf (rich text format), a version without the formatting bells and whistles that render documents hard to translate across word processing systems; if you don’t habitually work in Word, but send your document in rtf, any Word user should be able to open it. As I mentioned above, some agents request submissions in PDF format — especially those who choose to read submissions on a Kindle, rather than on a computer screen, as is becoming increasingly common — but it’s seldom preferred, as it’s hard to edit.

Other than that, an electronically-submitted manuscript should be identical to one to be submitted in hard copy: in standard format for book manuscripts (don’t worry; I’ll be showing you what that looks like on the page later this week) and containing a title page, so the agent of your dreams may contact you to tell you how much she loved it. Include the title page as the first page of the manuscript document, not as a separate file. The title page should not be numbered; the first page of text is page 1.

If the prospect of figuring out how to make any page other than the first page 1 induced a swoon, never fear: it’s actually quite easy in Word. Under the FORMAT menu, select DOCUMENT, then LAYOUT. You will find an option for DIFFERENT FIRST PAGE. Once you click that, you can go into the header and remove the slug line for the first page of your document, and thus the page number.

I see some raised hands waving frantically out there in the ether. “But Anne,” disembodied voices everywhere cry, “that would only get rid of the page number as it appears on the first page. If I copy-and-paste my title page into my text document, wouldn’t the first page of text end up being labeled page 2?”

Why yes, it would, disembodied questioners — unless you were clever enough to have set the pagination to begin at zero. To accomplish that, while you are tinkering with the header, choose the FORMATTING PALETTE from under the VIEW menu, then select HEADER AND FOOTER. The FORMAT PAGE NUMBER option will offer you the opportunity to select what number the pagination will START AT… Type in 0, and you’re home free.

Sound like a lot of work? It can be. Yet another reason that, given the choice, a savvy writer might want to opt to submit in hard copy.

If the agency accepts submissions in both hard or soft copy, which should I choose?
Given my druthers, I would always opt for hard copy. Why? Because the human eye reads much more quickly on a backlit screen than on a printed page. It’s more conducing to skimming than hard copy, even for professional readers. (Perhaps especially for professional readers, who have a lot of submissions to get through in a day.)

It’s also more work for an agent to reject a paper copy, as opposed to the single action of hitting the DELETE key required to remove an e-submission from her life forever. Don’t believe me? Okay, think about it: to reject a hard-copy manuscript, Millicent has to pull the SASE out of the submission packet, grab a form letter off the top of the stack on her desk, fold it, and stuff it into the SASE. Rejecting an electronic query, on the other hand, requires at most pasting form-letter rejection into a return e-mail — or, again, simply hitting the DELETE key. Much less work.

“But Anne,” some of you shout, and who could blame you? “I could understand just hitting the DELETE key for a query, but surely, if an agent or editor has requested a manuscript, she would take the time to inform the writer if she’s rejected it, right?”

Actually, not always. An increasing number of agencies get back to submitters, as well as queriers, only if the answer is yes. Checking submission guidelines carefully can save a writer months of nail-biting worry.

And yes, you might end up biting your nails endlessly even if you have had a face-to-face meeting with an agent or editor. While a successful pitch usually means being able to skip the query stage, it does not always mean that those requested materials will be handled any differently than any other submission. If the agency in question generally relies upon form-letter rejections or does not contact the submitter unless the answer is yes, chances are good that these policies will apply to a rejected post-pitch manuscript as well.

However an agent has asked you to submit, though, do as he asks. If there is one inviolable rule to bear in mind while preparing a submission packet, it is surely send the agent precisely what he has asked you to send.

Not following this basic precept can — and usually does — result in instant rejection. That deserves its own heading, does it not?

How do I know what to put in my submission packet?
Chant along with me, campers: send precisely what the agent asked to see — no more, no less. Plus a SASE, if you’re submitting by mail.

Being hyper-literal often doesn’t serve an aspiring very well along the frequently perilous road to publication, but submission is one instance where it’s a positive boon. If the agent asked to see the first 50 pages, send the first 50 pages — not the first 49, if a chapter happens to end there, or 55 if there’s a really exciting scene after page 50.

And if page 50 ends mid-sentence, so be it. Trust the agent or editor that asked you to send 50 pages to be familiar enough with how manuscripts work to understand that very few of them feature scenes or chapters that end precisely at the bottom of page 50.

Why is it so very important to follow submission instructions exactly? Because the quality of the writing is not necessarily the only factor an agent weighs in deciding whether to represent a client. The ability to follow directions tends to be a quality that agents LOVE to see in writers, since it implies the writers in question possess two skills absolutely essential to working well with an editor — no, make that three: an ability to listen or read well, a capacity for setting goals and meeting them, and a professional attitude.

That’s right, those of you who did a double-take at that first one: the reading comprehension problems on the SAT actually did relate to something practical in adult life. A writer who has a hard time reading an e-mail from her agent and doing what she’s been asked to do is — wait for it — inherently more time-consuming to represent than a writer with good reading comprehension skills.

It’s just that simple. As your first opportunity for demonstrating your sterling reading comprehension skills to the agent of your dreams, getting the contents of the submission packet right is monumentally important.

Yes, even if you receive the request for materials verbally, at the end of your pitch meeting. No matter how you receive your instructions, however, here are a few tips for making sure you’ve got them all handy for the moment when you actually begin assembling your submission packet.

If an agent asks you for pages in the course of a pitch meeting, take the time to write down a list of what the he is asking you to send. Read it back to him, to make sure you caught everything. (Trust me, if you’re face-to-face with an agent who has just said yes to you, you won’t be thinking with your usual clarity.)

If an agent has already asked you for pages in the course of a pitch meeting, but you did not think to write down specifics in the moment, try doing it now. Then track down the agency’s website and compare your list with its submission guidelines, if any are listed.

If the agent makes the request in writing, read the missive through several times, then sit down and make a list of what he’s asked you to send. Wait at least 24 hours before re-reading the communication to double-check that every requested item made it onto the list. THEN assemble your submission packet, checking off each element as you place it into the envelope or box.

Clever longtime reader Tad came up with a brilliant extra level of fail-safe reading comprehension security: after you have assembled the submission packet, hand it, your list, and a copy of the letter from the agent to someone you trust — a parent, a significant other, a best friend, or any other friendly, detail-oriented person you’re relatively certain isn’t harboring a secret desire to see you miserable — and ask that person to check that (a) the letter and the list correspond exactly and (b) you’ve included every necessary element in the packet.

Yes, it’s that vital to get it right. (And yes, I’m aware that I’m using the yes device quite a lot in this post. Just trying to keep things positive.)

I’m sensing some confusion out there in the ether. “But Anne,” a few timid souls pipe up, “am I missing something here? How difficult could it possibly be to print up the number of pages the agent requests, place them in an envelope, and pop it in the mail? Are you saying that she might ask to see something other than the manuscript?”

Often, yes. There are also a couple of elements that virtually any US-based agent will expect to see in a submission packet, whether or not she asks you to include them. To understand why, let’s go through the possibilities of what you might be asked to send.

What might an agent ask to be sent — and what should you always send anyway?
Since there is no industry-wide standardization of what precisely belongs in a submission packet, any given agent may ask for a different array — and you already know to send precisely what each asks you to send, right? However, the most commonly-requested elements are:

The requested pages in standard manuscript format, unbound.
The most popular lengths to ask for are the first chapter, the first three chapters, the first 50 pages, the first 100 pages, and the entire manuscript. Every page should be in standard format for manuscripts. In other words, it should not resemble a published book, nor should it be identical to a short story submission. (Again, we’ll be talking about this at greater length later in the week.)

A few cautionary notes, for the benefit of those of you new to formatting books or book proposals: manuscripts absolutely must be double-spaced, in 12-point type (preferably Times, Times New Roman, or Courier), printed on only one side of the page with one-inch margins, and feature indented paragraphs. (No, business format is not proper here — for a full explanation, please see the BUSINESS FORMAT VS. INDENTED PARAGRAPHS category at right.)

A synopsis.
For fiction, this is a description of the major twists and turns of the plot, told as vividly as possible. (And don’t kid yourself that the writing doesn’t count here: every syllable you submit to an agent being a writing sample,) For nonfiction, it’s a summary of the central question the book will address, why the question is important to answer, and a brief indication of what evidence you will use to bolster your arguments. (For tips on how to pull this off in what is often an intimidatingly small number of pages, please see the HOW TO WRITE A SYNOPSIS FROM SCRATCH and/or HOW TO WRITE A NONFICTION SYNOPSIS categories at right.)

An author bio.
This is an extended version of the query letter’s 1-paragraph description of your life, with emphasis upon your writing credentials, your education, and any experience that would lead an observer to regard you as an expert on the subject matter of your book. For a crash course on how to write one, please see the HOW TO WRITE AN AUTHOR BIO category.

The book proposal.
Book proposals are marketing packets used to sell nonfiction. For an explanation of what should go into it and how to put it together, please see the HOW TO WRITE A BOOK PROPOSAL category. (This is starting to read like the back of a greatest hits album, isn’t it?)

A marketing plan.
This request was unheard-of for novels until just a couple of years ago, but beginning five years ago or so, the marketing plan enjoyed a vogue as a submission packet addendum for fiction. Essentially, it’s a toned-down version of the marketing plan in a nonfiction book proposal (and thus a description of how to write one may be found under the HOW TO WRITE A BOOK PROPOSAL category): a description the target audience for the book and how to reach them. Bear in mind that what anyone who asks to see a marketing plan has in mind is what the author will be doing to promote the book, not the publishing house’s efforts, so just saying, “I will make myself available to go on a book tour,” probably isn’t going to impress anybody.

Think creatively: who is your target reader, and where do folks like that congregate, physically or virtually?

Those are what an agent will probably ask to see. For tips on how to present these professionally, how to box them up, in what order they should be stacked, etc., please tune in later in the weeks. (Oh, you thought I would send you into that minefield without any guidance?)

Here is a list of what he will almost certainly not mention in his request, but your submission will appear substantially more professional if you also include:

A cover letter thanking the agent for asking to see the requested materials and repeating the writer’s contact information.
I’m always astonished at how many aspiring writers just throw a manuscript into an envelope without even attempting any polite preliminaries. It’s rude — and, given how many queries an agency processes in any given week, it’s not a grand idea to assume that the person who opens your submission envelope — almost certainly Millicent, not the agent herself — will instantly recall who you are. We’ll be talking about how to construct this important missive later in the week.

A title page for your manuscript or partial.
Again, most submitters omit this, but an already-established writer would never dream of submitting a manuscript anywhere without a title page, since a professional title page includes information absolutely vital to marketing the book: the book category, the word count, the title (of course), the author’s contact information. (For an explanation of all of these elements, how to put them together on a page, and illustrations of what a professionally-formatted title page looks like, see me later in the week.)

If you are submitting via mail, a stamped, self-addressed envelope (SASE) large enough to send the entire submission packet back to you.
As with queries, not including a SASE is generally considered an instant-rejection offense. While it’s classy to include a letter-sized SASE in case the agent wants to respond in writing, the SASE in a submission is an envelope or box labeled with your address and enough postage (stamps, not metered) to get it back to you in one piece. (If that sounds complicated, don’t fret: we’ll be talking about how to handle the many permutations of SASE soon.)

Some indication on the outside of the envelope that the agent or editor asked to see what is within.
Since agencies receive many, many submissions, both requested and not, with every single mail delivery, it’s an excellent idea to write REQUESTED MATERIALS in great, big letters on the top of the envelope or box containing your submission packet. This will help ensure that your package ends up in the right pile on the right desk. As unsolicited manuscripts are almost universally rejected unread, the last thing in the world you want is for your requested materials to be mistaken for them, right?

For the same reason, if an agent has asked you to submit pages via e-mail, it’s prudent to include the words REQUESTED MATERIALS in the subject line of the e-mail. Better safe than sorry, I always say.

Oh, and never, ever send an agent — or anybody else, for that matter — your only copy of anything. To that, allow me to add Anne’s Axiom of Submission: never spend the money to ship anything to an agent overnight unless they specifically ask you to do so.

Contrary to popular opinion amongst aspiring writers, overnight shipping will not get your packet read any quicker, so it’s just a waste of money. Within the US, the significantly less expensive USPS Priority Mail will get it there within 2-3 business days, and at a fraction of the cost. That is quite fast enough.

Assuming that at least some of you are still with me, I shall now move on to the single most-asked question amongst submitters everywhere:

Okay, now I’ve sent my submission packet. How soon will I hear back?
Well, let me put it this way: I wouldn’t advise holding your breath. Even if you submit a partial and an agent decides that she’d like to see the rest of the book, you’re probably not going to hear about that exciting development right away.

Stop glaring at me like that. You’ll save yourself a lot of heartache if you understand this: as I explained over the weekend, no matter how enthusiastically an agent solicited a manuscript, trust me, she will neither have cleared her schedule in anticipation of receiving your materials nor will drop everything to read it the instant it arrives. Agents are extremely busy people, after all.

So expecting to hear back within a few days or weeks is not particularly realistic. As with query letters, the length of time an agency takes to make a decision on a manuscript varies wildly, but in these days of shrinking agency staffs — are you sitting down? — it’s typically measured in months.

And not necessarily one or two, either. It’s not unusual for a writer not to hear back for 3-6 months on a submission. Heck, I know writers who have been startled by representation offers after more than a year.

There is one grand exception to this general rule, however: if an agent knows that there are other agents actively competing to represent you, he — or, more likely, his assistant — will sometimes bump your manuscript up in the reading queue. If you can legitimately tell him that another agent has already made an offer, you will be astonished at how quick a turn-around time can be.

Otherwise, expect your packet to have to do some serious time in a pile, along with all of the other submissions awaiting review. Most agencies list their average turn-around times on their websites or in their agency guide listings, to alert aspiring writers to what can be an extended wait.

Why does it take so long, you wail? Well, as I said, there will probably be quite a few manuscripts that arrived before yours. If waiting in a queue seems unfair now, think about it again after an agent has had a manuscript for a month: how would you feel if one that arrived the next day were read before yours?

Another reason that turn-around times tend to be slow is — again, you might want to brace yourself against a large, supportive piece of furniture– the agent who requested the materials is not usually the only, or even the first, person to read a submission. Remember our pal Millicent the agency screener? Guess what her job entails after she finishes screening all of those query letters?

That’s right: she’s usually the one deciding whether a submission makes the first cut; at some agencies, two Millicents have to agree that a manuscript is of publishable quality and a good fit for the agency before the agent sees it.

Hey, I told you to brace yourself.

Unfortunately, as long-time readers of this blog are already glumly aware, Millicents are trained to find reasons to reject manuscripts first and foremost, rather than reasons to accept them: since her job is to thin the number of submissions her boss will have to read (often in the agent’s spare time, rather than at work, incidentally: yet another reason that turn-around times tend to be slow), a good Millicent may reject as many as 90% of submissions before they get anywhere near the agent. (For a truly frightening look at some of the most common criteria she uses to thin the herd, you might want to check out the FIRST PAGES AGENTS DISLIKE or AGENCY SCREENERS’ PET PEEVES OF THE NOTORIOUS VARIETY categories at right. I warn you, however, these posts are not for the faint of heart.)

Even more unfortunately, submitters are seldom given concrete reasons for rejection any more. (For a thoroughly depressing explanation why, please see the FORM-LETTER REJECTIONS category at right.) This means, in practice, that an aspiring writer may not gain any useable revision information from the submission process at all.

I know; it’s awful. If I ran the universe, or even just the publishing industry, it would not be this way. Queriers and submitters alike would receive meticulous kindly-worded explanations of why Millicent or her boss had decided to reject them, so it would be easier to learn something from the process. Public libraries would also be open 24 hours per day, staffed by magnificently well-read and well-paid staff more than willing to stock good self-published and print-on-demand books (as most US libraries currently will not, as a matter of policy), and hand out ice cream to every child departing with a checked-out book, in order to instill in wee ones the idea that the library is the best place ever.

Under my benevolent régime, schoolteachers would also be paid exceptionally well, every citizen could afford to buy a few books by promising new authors every week, and municipal fountains would flow freely with chocolate milk for all to enjoy. Oh, and Truman Capote, Dorothy Parker, and Madame de Staël’s birthdays would be international holidays.

In case you may not have noticed, none of these delightful things is yet true — I share a birthday with ol’ Truman, and I have yet to observe any significant public rejoicing. So I think it’s safe to assume that I don’t yet run the universe. Sorry about that.

Despite deviating sharply from what I personally would like to see happen, the submission process is far from impossible to navigate: every year, hundreds of first-time authors impress agents enough to land representation contracts. But there is a reason that acquiring an agent is so often described in fishing terms: she landed a great agent, his agent is a great catch.

Sometimes they’re biting; sometimes they aren’t.

Being aware of that going into the process can help a writer keep pushing forward. Which is precisely what you need to keep doing while that pro is pondering your manuscript: keep your chin up, keep writing on your next book — and keep querying and submitting to other agents.

That’s the sane and sensible way for a savvy writer to make her way through this often intimidating and mysterious process — don’t put all of your proverbial eggs into a single basket, especially not one being toted by someone as professionally touchy as Millicent. That way lies despair.

Feeling slightly overwhelmed? That’s understandable: there’s a great deal more to responding professionally to a request for pages than most aspiring writers realize. Don’t worry, though — by the end of the week, you’ll understand the process so well that you’ll be able to do it in your sleep.

Now may I suggest that all of us get some? Keep up the good work!

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