Posted on - No Comments on Building block of the pitch #5: the magic first hundred words, or, as I like to think of it, the formula for urbanity

Building block of the pitch #5: the magic first hundred words, or, as I like to think of it, the formula for urbanity

Okay, today is where this series starts to get exciting: if you’ve been following my lightning-fast posts for the past couple of weeks, and doing your homework, you have already constructed several significant building blocks of your pitch. (You’ve constructed quite a bit of a good query letter, too, but I’ll come back to that after I’ve run all the way through the pitching cycle.)

Really, you’re to be congratulated; you’re already far more prepared to market your work than 90% of the writers who slink into pitch meetings.

I’m quite serious about this. By now, you have faced some of the most basic fears most writers harbor about pitching (June 20, 21, 24), determined your book’s category (June 26-27), identified your target market and figured out how to describe it to folks in the industry (June 27-28), figured out what about it is fresh (June 19, July 1), come up with a few strong selling points (June 29-30), and developed a snappy keynote statement (July 1).

To put all that in terms of gaining fluency in a foreign language, you’ve already learned enough to order a meal in a fancy restaurant in Publishingland. By the end of the next couple of posts, you’re going to be able to chat with the waiter.

Impossible, you say? Read on.

Today, I’m going to show you how to pull all of the elements you’ve already constructed together into the first hundred words you say to anyone you meet at a writer’s conference. With these first hundred words, even the shyest, most reclusive writer can launch into a professional-sounding discussion with anyone in the publishing industry.

And I do mean ANYONE, be it an agent or editor to whom you are pitching, a writer who is sitting next to you in a class, or the person standing next to you while you are dunking your teabag in hot water, trying to wake up before the 8 a.m. agent and editor forum.

Nifty trick, eh?

Once again, I must add a disclaimer about my own tendency toward iconoclastism: this strategy is an invention of my own, because I flatly hate the fact that the rise of pitching has made it necessary for people whose best talent is expressing themselves at length and in writing to sell their work in short, verbal bursts. I feel that pitching unfairly penalizes the shy and the complex-minded, in addition to tending to sidestep the question that agents and editors most need to know about a brand-new writer: not can she speak, but can she write?

However, since we’re stuck with pitching and querying as our two means of landing agents, we need to make the best of it. But — as some of you MAY have figured out by now — I don’t believe that just telling writers to compress their lives’ work into three sentences is sufficient preparation for doing it successfully.

In fact, I think that encouraging writers to think that those three sentences are all that is needed to sell a book is short-sighted, inaccurate — and is an almost sure-fire recipe for ending up feeling tongue-tied and helpless in a pitching situation.

Over the years, I’ve watched hundreds and hundreds of stammering writers struggle to express themselves at conferences all over the country. Not just because pitching is genuinely hard, but also because they had blindly followed the pervasive pitching advice and prepared only three sentences — no more, no less — about their books.

Which left them with precisely nothing else to say about it, or at least nothing else that they had polished enough to roll smoothly off their tongues.

Seriously, this species of brain freeze happens all the time to good writers, squelching their big chance to make a connection with the right person to help their book to publication. Frequently, these poor souls forget even to introduce themselves prior to giving their official 3-line pitch; most of the time, they walk out of the pitch without having told the agent what kind of book it is.

Leaving the agent or editor understandably confused and frustrated, as you may well imagine.

The results, I’m afraid, are relatively predictable: a meeting that neither party can feel good about, and one that ends without a request to submit pages.

Frankly, I think it’s rather cruel to put well-meaning people in this position. There is certainly a place in the publishing industry for the three-sentence pitch — quite a significant place, about which I will tell you over the next few days — but there is information about you and your book that should logically be mentioned BEFORE those three sentences, so the agent or editor to whom you are pitching knows what the heck you are talking about.

In answer to that gigantic unspoken cry of, “What do you mean, I have to say something to an agent or editor BEFORE I pitch! I was told I had to prepare only three sentences, total, and I would be home free!” we all just heard, I can only reply: yes, yes, I know. But I have literally never seen a conference brochure that gave advice on what to say BEFORE a pitch.

The fact is, simple etiquette forbids charging up to a total stranger, even if you have an appointment with her, and blurting, “There’s this good actor who can’t get a job, so he puts on women’s clothing and auditions. Once he’s a popular actress, he falls in love with a woman who doesn’t know he’s a man.”

That’s a Hollywood-style pitch for Tootsie, by the way, a great story. But even if you run up to an agent and shout out the best pitch for the best story that ever dropped from human lips, the agent is going to wonder who the heck you are and why you have no manners.

Mastering the magic first hundred words will transform you from the Jerry Lewis of pitchers into the Cary Grant of same. Urbanity is key here, people: ideally, both pitcher and pitchee should feel at ease; observing the niceties is conducive to that.

And not just for reasons of style; I’m being practical. Trust me, in the many, many different social situations where a writer is expected to be able to speak coherently about her work, very few are conducive to coughing up three sentences completely out of context. There are social graces to be observed.

So take it away, Cary.

The goal of my first hundred words formula is to give you a lead-in to any conversation that you will have at a writer’s conference, or indeed, anywhere within the profession. Equipped with these magic words, you can feel confident introducing yourself to anyone, no matter how important or intimidating, because you will know that you are talking about your work in a professional manner.

Whetted your appetite yet? Ready to learn what they are? Here goes:

”Hi, I’m (YOUR NAME), and I write (BOOK CATEGORY). My latest project, (TITLE), is geared toward (TARGET MARKET). See how it grabs you: (KEYNOTE).”

Voilà! You are now equipped to start a conversation with anybody at any writing event in the English-speaking world.

These magic words — which, you will note, are NOT generic, but personalized for YOUR book — will introduce you and your work in the language used by the industry, establishing you right off the bat as someone to take seriously.

You’re welcome.

The beauty of the first hundred words formula (if I do say so myself) is its versatility. If you learn them by heart, you can walk into any pitching situation — be it a formal, 15-minute meeting with the agent of your dreams or a chance meeting at the dessert bar when you and an editor are reaching for the same miniature éclair — confident that you can comport yourself with ease and grace.

Why is so important to introduce yourself gracefully — and get to your point quickly? Well, agents and editors are (as I believe I may have mentioned seven or eight hundred times before) MAGNIFICENTLY busy people; they honestly do prefer to work with writers to whom they will not have to explain each and every nuance of the road to publication.

(That’s my job, right?)

It’s natural to be hesitant when approaching someone who could conceivably change your life. But think about what even a brief flare-up of shyness, modesty, or just plain insecurity at the moment of approach can look like from their perspective. By the time the average pitcher has gotten around to mentioning her book after several minutes of shilly-shallying, the agent in front of her has usually already mentally stamped her foreheads with “TIME-CONSUMING” in bright red letters.

Which means, in practical terms, that in any subsequent pitch, her book is going to have to sound amazing, rather than just good, for the agent to want to see it. And in a hallway encounter, she might not get to pitch at all.

By introducing yourself and your work in the lingua franca of the industry, however, you will immediately establish yourself as someone who has taken the time to learn the ropes. Believe me, they will appreciate it.

I’m sensing some insecurity out there, amn’t I? “But Anne,” I hear some of the more modest amongst you protest, “I DON’T know much about how publishing works. They’ll see through my false mask of confidence right away. And look — that agent has a knife! AHHHHHH!” (Sound of talented body thudding onto the ground.)

Would this be a good time to point out that the vast majority of aspiring writers radically overestimate how scary interacting with an agent or editor will be, building it up in their minds until it can seem downright life-threatening?

Which is, of course, ridiculous: in my experience, very few agents come to conferences armed. In their natural habitat, they will only attack writers if provoked, wounded, or very, very hungry.

Seriously, most genuinely like good writing and good writers; apart from a few sadists who get their jollies bullying the innocent, they’re not there to pick fights. A pitch, either in a formal or an informal context, is not an exercise in an agent or editor’s trying to trick an aspiring writer into making a career-destroying mistake. They come to these conferences to find talent.

They want to like you, honest.

But they will like you better if you meet them halfway. Let’s take another gander at those magic first hundred words, to see precisely how far they can bridge that gap:

”Hi, I’m (YOUR NAME), and I write (BOOK CATEGORY). My latest project, (TITLE), is geared toward (TARGET MARKET). See how it grabs you: (KEYNOTE).”

Believe me, to an agent or editor who has been listening to writers stammer helplessly all day, this simple speech will be downright refreshing. Quite apart from the content conveying what they actually want to KNOW — again, something of a rarity in a three-line pitch — the magic first hundred words also say:

”Hi, I’m a polite and professional writer who has taken the time to learn how you and your ilk describe books. I understand that in order to make a living, you need to be able to pitch good books to others, so I have been considerate enough to figure out both the BOOK CATEGORY and TARGET MARKET. Rather than assuming that you have no individual tastes, I am now going to run the premise by you: (KEYNOTE).”

What’s to see through? Over the past couple of weeks, you HAVE done all these things, right?

Practice your magic first hundred words until they flow out of your smoothly, without an initial pause. And not just in your mind: OUT LOUD, so you get used to hearing yourself say them. Only repetition will make them feel natural.

Which is a perfectly lovely reason not to save the magic first hundred words for the important folks at a conference, but to use them to introduce yourself to the writer standing ahead of you in the registration line. And the one behind you, as well as the people sitting around you at the first seminar on the first day.

In fact, it would be perfectly accurate to say that any writers’ conference anywhere in the world will be stuffed to capacity with people upon whom to practice this speech. Knock yourself out.

One caveat about using these words to meet other writers at a conference: they’re a great introduction, but do give the other party a chance to speak as well. It is accepted conference etiquette to ask the other party what HE writes before you start going on at too great length about your own work. So if you find that you have been speaking for more than a couple of minutes to a fellow writer, without hearing anyone’s voice but your own, make sure to stop yourself and ask what the other writer writes.

In this context, the very brevity of the first 100 words will ensure that you are being polite; if your new acquaintance is interested, he will ask for more details about your book.

I mention this, because it’s been my experience that writers, especially those attending their first conferences, tend to underestimate how much they will enjoy talking to another sympathetic soul about their work. It’s not at all unusual for a writer to realize with a shock that he’s been talking non-stop for twenty minutes.

Completely understandable, of course. We writers are, by definition, rather isolated creatures: we spend much of our time by ourselves, tapping away at a keyboard. Ours is one of the few professions where a touch of agoraphobia is actually a professional advantage, after all.

It can be very lonely — which is precisely why you’re going to want to use the magic first hundred words to introduce yourself to as many kindred souls as you possibly can at a conference. What better place to meet buddies to e-mail when you feel yourself starting to lose momentum? Where else are you more likely to find talented people eager to form a critique group?

Not to mention the distinct possibility that some of those people sitting next to you in seminars are going to be household names someday.

This is, in fact, an excellent place for a writer to find new friends who GET what it’s like to be a writer. And at that, let no one sneeze.

Let’s face it, most of our non-writing friends’ curiosity about what we’re DOING for all that time we’re shut up in our studios is limited to the occasional, “So, finished the novel yet?” and the extortion of a vague promise to sign a copy for them when it eventually comes out.

(Word to the wise: get out of the habit NOW of promising these people free copies of your future books: nowadays, authors get comparatively few free copies; you don’t want to end up paying for dozens of extra copies to fulfill all those vague past promises, do you?)

Back to my original point: at a writers’ conference, or even at a pitch meeting, the euphoria of meeting another human being who actually WANTS to hear about what you are writing, who is THRILLED to discuss the significant difficulties involved in finding time to write when you have a couple of small children scurrying around the house, who says fabulously encouraging things like, “Gee, that’s a great title!”

Well, let’s just say it’s easy to get carried away.

For the sake of the long-term friendships you can make at a conference, make sure you listen as much as you talk. For your conversational convenience, the magic first hundred words transform readily into questions about what concerns writers:

”Hi, what’s your name? What do you write? Who is your target audience? What’s your premise?

Senseing a theme here?

By all means, though, use your fellow conference attendees to get used to speaking your first hundred words — and your pitch, while you’re at it. It’s great practice, and it’s a good way to meet other writers working in your genre. Most writers are genuinely nice people — and wouldn’t it be great if, on the day your agent calls you to say she’s received a stellar offer for your first book, if you knew a dozen writers that you could call immediately, people who would UNDERSTAND what an achievement it was?

Trust me on this one: you don’t want to have to wonder whom to call when that happy day comes.

Practice, practice, practice those first hundred words, my friends, until they roll off your tongue with the ease of saying good morning to your co-workers. They’re going to be your security blanket when you’re nervous, and your calling card when you are not.

Starting tomorrow, we’ll be moving to the elevator speech (that’s those pesky three sentences we’ve all heard so much about), so do plan to take some time off from barbequing and watching fireworks to join us here.

After that, we’ll be ready for the home stretch: pulling it all together for the pitch proper. Can the query letter be far behind?

You’re doing really, really well — keep up the good work!

Posted on - No Comments on Building block of the pitch #4: hitting the keynote, Hollywood-style, or, Godzilla meets Anne Frank on election day in Paris

Building block of the pitch #4: hitting the keynote, Hollywood-style, or, Godzilla meets Anne Frank on election day in Paris

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Welcome back to my ongoing series on the basic building blocks of marketing a book. While my primary focus here is on helping you create a pitch, going through each of the steps I outline here will undoubtedly make you a better querier, too, if not a better human being.

Okay, so that last claim may have been a trifle over the top, but I’m in a festive mood today: shout hallelujah, citizens, for we are finally ready to tackle reducing your book to a single quip of bon mot-iness that would make Oscar Wilde blush furiously, if discreetly, with envy. Today, I am going to talk about coming up with your book’s KEYNOTE, also known colloquially as a BOOK CONCEPT.

(Did you know that when Wilde gave public readings, he NEVER read the published versions of his own work? Ditto with Mark Twain, another writer known to wow ‘em with great readings, and I’m quite sure I’ve never heard David Sedaris read the same story the same way twice. Sedaris seems — wisely — to use audience feedback to judge what jokes do and do not work, but Wilde and Twain apparently deliberately added extra laugh lines, so that even audience members very familiar with their published writing would be surprised and delighted. Interesting, no?)

What is a keynote, you ask? It is the initial, wow-me-now concept statement that introduces your book to someone with the attention span of an unusually preoccupied three-year-old.

Why assume you’ve got that little time? Because if you can impress someone that distrait, my friends, you can certainly catch the ear of a perpetually rushed agent — or the eye of Millicent the exhausted screener.

Before you pooh-pooh the idea of WANTING to discuss your marvelously complex book with someone whose attention span precludes sitting through even an average-length TV commercial, let me remind you: sometimes, you have only a minute or so to make a pitch. After a very popular class, for instance, or when your dream agent happens to be trying to attract the bartender’s attention at the same time as you are.

I ask you: since any reasonably polite hello will take up at least half a minute, wouldn’t you like to be READY to take advantage of the remaining 30 seconds, if the opportunity presents itself?

I know: it’s not very glamorous to approach the agent of your dreams in the parking lot below the conference center, but the market-savvy writer takes advantage of chance meetings to pitch, where politeness doesn’t preclude it. (Remember, it’s considered extremely gauche to pitch in the bathroom line, but at most conferences, pretty much any other line is fair game.) You’re not going to want to shout your keynote at her the instant you spot an agent, of course, but a keynote is a great third sentence after, “I enjoyed your talk earlier. Do you have a moment for me to run my book concept by you?”

Here’s a thought that might make you feel a whole lot better about doing this: if you have a keynote prepared, you honestly ARE going to take up only a few seconds of her time. (Hey, you didn’t think I was just going to urge you to buttonhole agents in conference hallways without showing you how to do it politely, did you?)

Brevity is the soul of the keynote. Its goal is to pique your listener’s interest as quickly as possible, so s/he will ask to hear more — not to sell the book.

How do you accomplish this? By providing a MEMORABLY INTRIGUING PREMISE in a swift single sentence.

Think of it as the amuse-bouche of the publishing world: just a bite, designed to intrigue the hearer into begging to hear the pitch. In your keynote, your job is to fascinate, not to explain — and certainly not to summarize.

Let me repeat part of that, because it’s crucial: the goal of the keynote is NOT to summarize the plot of the book; merely to make its PREMISE sound exciting enough to make a hearer want to know more. Again, to make it absolutely clear: I am not suggesting that you routinely utilize only a single sentence to promote your book in person or in print — the keynote is designed to help open doors, not to serve as a substitute for the pitch.

Why am I hammering on this point so hard? Because at literally every conference I attend, I see aspiring writers knocking themselves out, trying to come up with a single sentence that summarizes everything good about a book, but that’s really not the point here.

The keynote is NOT a substitute for a full-blown pitch; it is a conversational appetizer to whet the appetite of the hearer so he ASKS to hear the pitch. In that moment, you’re there to tease, not to satisfy.

And did I mention that it should be both memorable and brief?

There are two schools of thought on how best to construct a keynote statement. The better-known is the Hollywood Hook, a single sentence utilizing pop culture symbolism to introduce the basic premise of the book, as in: “It’s SPIDERMAN meets DRIVING MISS DAISY!”

(Note: the Hollywood Hook should not be confused with a hook, the opening paragraph or line of a book or short story that grabs the reader and sucks him into the premise. Unfortunately, conference-going writers get these two terms confused all the time, leading to sometimes-tragic communication lapses.)

It’s no accident that the example above ends in an exclamation point: you WANT your HH to be just a bit jarring; a spark of the unexpected will make your book concept sound fresh. Logical contradiction provides the shock of a Hollywood Hook, the combination of two icons that one would not generally expect to be found together.

For instance, a Hollywood Hook for:

…a book that teaches children the essentials of the Electoral College system might be, “Bill Clinton teaches Kermit the Frog how to vote!”

…a book on alternative medicine for seniors might be expressed as, “Deepak Chopra takes on the Golden Girls as patients!”

…a novel about sexual harassment in a tap-dancing school could conceivably be pitched as “Anita Hill meets Fred Astaire!”

See all those exclamation points? There’s a certain breathlessness about the Hollywood Hook, a blithe disregard for propriety of example. There’s a reason for this: in order to be effective as an enticement to hear more, the icons cited should not go together automatically in the mind.

Otherwise, where’s the surprise? The whole point of the exercise is to intrigue the listener, to make him ask to hear more. If someone pitched a book to you as “A private investigator chases a murderer!” wouldn’t you yawn? If, on the other hand, if someone told you her book was “Mickey Mouse goes on a killing spree!” wouldn’t you ask at least one follow-up question?

Again, the point here is not to produce a super-accurate description, but a memorable sound bite.

All that being said, I should mention that I’m not a big fan of the Hollywood Hook method of keynoting. Yes, it can be attention-grabbing, but personally, I would rather use those few seconds talking about MY book, not pop culture.

And that’s not just about ego, honest. Not every storyline is compressible into iconic shorthand, whatever those screenwriting teachers who go around telling everyone who will listen that the only good plotline is a heroic journey.

Use the Force, Luke!

The other school of thought on constructing a keynote statement — and my preferred method — is the rhetorical teaser. The rhetorical teaser presents a thought-provoking question (ideally, posed in the second person, to engage the listener in the premise) that the book will presumably answer.

For example, a friend of mine was prepping to pitch a narrative cookbook aimed at celiacs, people who cannot digest gluten. Now, there are a whole lot of celiacs out there, but (as we should all know after our recent discussion on the helpfulness of statistics) she could not legitimately assume that any agent or editor to whom she pitched the book would either be unable to eat wheat or know someone who couldn’t. (Remember that great rule of thumb from last week: you can’t assume that an agent or editor has ANY knowledge about your topic.)

So she employed a rhetorical tease to grab interest: “What would you do if you suddenly found out you could NEVER eat pizza again?”

Thought-provoking, isn’t it? It may not have been a strictly honest way to present a book proposal that, if memory serves, included a recipe for gluten-free pizza dough, but it does present the problem the book solves vividly to the hearer.

Rhetorical teasers are more versatile than Hollywood Hooks, as they can convey a broader array of moods. They can range from the ultra-serious (“What if you were two weeks away from finishing your master’s degree — and your university said it would throw you out if you wouldn’t testify against your innocent best friend?”) to the super-frivolous (“Have you ever looked into your closet before a big date and wanted to shred everything in there because nothing matched your great new shoes?”).

Remember, you don’t want to give an overview of the plot here — you want to intrigue.

Again, the keynote is NOT a summary of your book; it’s a teaser intended to attract an agent or editor into ASKING to hear your pitch. So you will want to make it — say it with me now — both BRIEF and MEMORABLE.

By now, the mere sight of those two words within the same line is making you squirm a bit, isn’t it? “I understand WHY that might be a good idea,” I hear some of you grumble, “but I’m a writer of BOOKS, not one-liners. How does a novelist accustomed to page-long descriptions pull off being simultaneously brief and memorable?

That’s a great question, disgruntled murmurers, and it deserves a direct answer: don’t be afraid to use strong imagery, particularly strong sensual imagery that will stick in the hearer’s mind for hours to come.

If you’re ever going to use adjectives, this is the time. “What would you do if you suddenly found yourself knee-deep in moss everywhere you went?” is not as strong a keynote as “The earth will be covered thirty feet deep in musty grey lichen in three days — and no one believes the only scientist who can stop it.”

Notice how effective it was to bring in the element of conflict? Your keynote should make your book sound dramatically exciting — even if it isn’t. You shouldn’t lie, obviously, but this is the time to emphasize lack of harmony.

I’m quite serious about this. If I were pitching a book set in a convent where nuns spent their days in silent contemplation of the perfections of the universe, I would make the keynote sound conflict-ridden.

How? Well, off the top of my head: “What would you do if you’d taken a vow of silence — but the person you worked with every day had a habit that drove you mad?”

Okay, perhaps habit was a bit much. But you get my drift: in a keynote, as in a pitch, being boring is the original sin.

Thou shalt not do that on my watch.

I would advise emphasizing conflict, incidentally, even if the intent of the book were to soothe. A how-to book on relaxation techniques could accurately be keynoted as, “Wrap your troubles in lavender; this book will teach you how to sleep better,” but that’s hardly a grabber, is it? Isn’t “What would you do if you hadn’t slept in four nights?” is actually a better keynote.

Why? Experienced book-promoters, chant it with me now: because the latter encourages the hearer to want to hear more. And that, by definition, is a more successful come-on.

You WERE aware that both pitching and querying were species of seduction, right?

Or, if you prefer, species of storytelling. As Madame de Staël so memorably wrote a couple of centuries ago, “One of the miracles of talent is the ability to tear your listeners or readers out of their own egoism.”

That’s about as poetic a definition of marketing artistic work that you’re going to find. Use the keynote to alert ‘em to the possibility that you’re going to tell them a story they’ve never heard before.

Another effective method for a keynote is to cite a problem — and immediately suggest that your book may offer a plausible solution. This works especially well for NF books on depressing subjects.

A keynote that just emphasizes the negative, as in, “Human activity is poisoning the oceans,” is, unfortunately, more likely to elicit a shudder from an agent or editor than, “Jacques Cousteau said the oceans will die in our lifetimes — and here’s what you can do about it.”

Fact of living in these post-Enlightenment days, I’m afraid: we like problems to have solutions.

I can tell you from recent personal experience that the problem/solution keynote can be very effective with dark subject matter: there were two — count ‘em, TWO — dead babies in the sample chapter of the book proposal I sold last year, and scores of preventably dying adults. It’s a fascinating story (I can say that, because I’m writing about someone else), but let me tell you, I really had to sell that to my agents, even though they already had a high opinion of my writing.

If I’d just told them, “There are scores of people dying because of a plant that produces something that’s in every American household,” we all would have collapsed into a festival of sobs, but by casting it as, “There are scores of people dying because of a plant that produces something that’s in every American household — and this is the story of a woman who has been fighting to change that,” the book sounds like a beacon of hope.

Or it would have been, if I hadn’t caught mono and pneumonia simultaneously, forcing me to cancel the book contract.

My point is, if I had stubbornly insisted upon trying to pique everyone’s interest with only the sad part of the story, I doubt the proposal would have gotten out of the starting gate. My agents, you see, harbor an absurd prejudice for my writing books that they believe they can sell.

They were right to be concerned, you know. Heads up for those of you who deal with weighty realities in your work: even if a book is politically or socially important, heavy subject matter tends to be harder to sell, regardless of whether you are pitching it verbally or querying it.

Particularly if the downer subject matter hasn’t gotten much press attention. This is true whether the book is fiction or nonfiction, interestingly enough.

Why? Well, think about it: an agent or editor who picks up a book is committing to live with it on a fairly intensive basis for at least a year, often more. Even with the best intentions and working with the best writing, that can get pretty depressing.

So it’s a very good idea to accentuate the positive, even in the first few words you say to the pros about your book. And avoid clichés like the proverbial plague, unless you put a clever and ABSOLUTELY original spin on them.

Actually, steering clear of the hackneyed is a good rule of thumb for every stage of book marketing: you’re trying to convince an agent or editor that your book is UNIQUE, after all. Reproducing clichés without adding to them artistically just shows that you’re a good listener, not a good creator.

If you can provoke a laugh or a gasp with your keynote, all the better.

Remember, though, even if you pull off the best one-liner since Socrates was wowing ‘em at the Athenian agora, if your quip doesn’t make your BOOK memorable, rather than you being remembered as a funny or thought-provoking person, the keynote has not succeeded.

Let me repeat that, because it’s a subtle distinction: the goal of the keynote is not to make you sound like a great person, or even a great writer — it’s to make them interested in your BOOK.

I’m continually meeting would-be pitchers who don’t seem to realize that. Instead, they act as though an agent or editor who did not ask to see pages following a pitch must have based his decision on either (a) whether he liked the pitcher personally or (b) some magically intuition that the manuscript in question is poorly written. Logically, neither could be true.

Okay, so that’s a bit of an exaggeration: if a pitcher is extremely rude to the pitchee, the latter usually won’t ask to see pages. But logically, no assessment of a VERBAL pitch could possibly be construed as a MANUSCRIPT critique.

In other words, they can’t possibly learn that you’re a fabulous writer until they read some of your prose, and while I’m morally certain that to know, know, know my readers is to love, love, love them, that too is something the industry is going to have to learn over time.

And remember, good delivery is not the same thing as book memorability. I once went to a poetry reading at conference that STILL haunts my nightmares. A fairly well-known poet, who may or may not come from a former Soviet bloc country closely associated in the public mind with vampire activity, stalked in and read, to everyone’s surprise, a prose piece. I don’t remember what it was about, except that part of the premise was that he and his girlfriend exchanged genitals for the weekend.

And then, as I recall, didn’t do anything interesting with them. (Speaking of the downsides of not adding artistically to a well-worn concept.)

Now, this guy is a wonderful public reader, a long-time NPR favorite and inveterate showman. To make his (rather tame) sexual tale appear more salacious, every time he used an Anglo-Saxon word relating to a body part or physical act, he would lift his eyes from the page and stare hard at the nearest woman under 40. I’ll spare you the list of words aimed at me, lest my webmaster wash my keyboard out with soap; suffice it to say, some of them would have made a pirate blush.

By the end of his piece, everyone was distinctly uncomfortable — and to this day, almost eight years later, everyone there remembers his performance. But when I get together with writer friends who were there to laugh about it now, can any of us recall the basic storyline of his piece? No.

Notice what happened here — he made his PERFORMANCE memorable by good delivery, rather than his writing. Sure, I remember who he is — I’m hardly likely to forget a man who read an ode to his own genitalia, am I? (I suspect all of us women under 40 would have been substantially more impressed if someone ELSE had written an ode to his genitalia, but that’s neither here nor there.)

Did his flashy showmanship make me rush out and buy his books of poetry? No. Did it make me avoid him at future conferences like the aforementioned proverbial plague? Yes.

This is a problem shared by a LOT of pitches, and even more Hollywood Hooks: they tend to be merely about delivery, rather than promoting the book in question. Please don’t make this mistake; unlike other sales situations, it’s pretty difficult to sell a book concept on charm alone.

Even if you’re the next Oscar Wilde, Mark Twain, or strange Eastern European sex fiend/poet.

Drama, conflict, vivid imagery, shock, cause for hope — these are the elements that will render your keynote memorable. And that’s extremely important, when you will be talking to someone who will have had 150 pitches thrown at him already that day.

That’s another building block of the pitch down — whew! I know that I’m covering this material awfully quickly this year; if you’d like a slower, more example-ridden approach, please see the PITCHING: THE MASTER CLASS category on the list at right.

Tomorrow, I shall show you how to transform what you’ve already learned into a great opening gambit for striking up a conversation with anyone — and I do mean ANYONE — you might meet at a writers’ conference.

Think of it as my present to the shy. In the meantime, keep up the good work!

Posted on - 2 Comments on Building block of the pitch #3, part II: you’ve gotta have heart, miles and miles and miles of heart — oh, and make a professional pitch for your work as well.

Building block of the pitch #3, part II: you’ve gotta have heart, miles and miles and miles of heart — oh, and make a professional pitch for your work as well.

Yesterday, I suggested that a dandy way to prepare for a conversation with a real, live agent or editor was to sit down and come up with a list of selling points for your book. Or, if you’re pitching nonfiction, how to figure out the highlights of your platform.

Not just vague assertions about why an editor at a publishing house would find it an excellent example of its species of book — that much is assumed, right? — but reasons that an actual real-world book customer might want to pull that book from a shelf at Barnes & Noble and carry it up to the cash register.

It may seem like a pain to generate such a list before you pitch or query, but believe me, it is hundreds of times easier to land an agent for a book if YOU know why readers will want to buy it. Trust me, “I spent three years writing it!” is not a reason that is going to fly very well with agents and editors.

Why? Well, pretty much everyone who approaches them has expended scads of time, energy, and heart’s blood on his book; contrary to what practically every movie involving a sports competition has implicitly told you, a writer’s WANTING to win more than one’s competitors is not going to impress the people making decisions about who does and doesn’t get published.

I’m not bringing this up randomly — many, many pitchers (and quite a few queriers as well) make the serious marketing mistake of giving into the impulse to tell the pitchee about how HARD it was to write this particular book, how many agents have rejected it, at how many conferences they’ve pitched it, etc. (For some extended examples, please see my earlier post on the subject.)

They believe, apparently, that pitching (or querying) is all about demonstrating just how much their hearts are in their work. As charming as that may be (or pathetic, depending upon the number of tears shed during the description), this approach typically does not work. In fact, what it generally produces is profound embarrassment in both listener and pitcher.

Which is why, counterintuitively, figuring out who will want to read your book and why IS partially about heart: preventing yours from getting broken while trying to find a home for your work.

I’m quite serious about this. Apart from the very real benefits having such a list by your side when pitching, I like to ask writers about their books’ selling points before they pitch or query in order to pull the pin gently on a grenade that can be pretty devastating to the self-esteem. A lot of writers mistake professional questions about marketability for critique, hearing the fairly straightforward question, “So, why would someone want to read this book?” as “Why on earth would ANYONE want to read YOUR book? It hasn’t a prayer!”

Deriving these impressions, some writers shrink away from agents and editors who ask it — a reluctance to hear professional feedback which, in turn, can very easily lead to an unwillingness to pitch or query.

“They’re all so mean,” such writers say, firmly keeping their work out of the public eye.

This response makes me sad, because the only book that hasn’t a prayer of being published is the one that is never submitted at all. There are niche markets for practically every taste, after all. Your job in generating selling points is to SHOW (not tell) that there is indeed a market for your book.

Ooh, that hit some nerves, didn’t it? I can practically hear some of you, particularly novelists, tapping your feet impatiently. “Um, Anne?” some of you seem to be saying, with a nervous glance at your calendars, “I can understand why this might be a useful document for querying by letter, or for sending along with my submission, but have you forgotten that I will be giving VERBAL pitches at a conference just a couple of short weeks away? Is this really the best time to be spending hours coming up with my book’s selling points?”

My readers are so smart; you always ask the right questions at precisely the right time.

Before you pitch is EXACTLY when you should devote some serious thought to your book’s selling points. Because, you see, if your book has market appeal over and above its writing style (and the vast majority of books do), YOU SHOULD MENTION IT IN YOUR PITCH. Not in a general, “Well, I think a lot of readers will like it,” sort of way, but by citing specific, fact-based REASONS that they will clamor to read it.

Preferably backed by verifiable statistics.

Why? Because it will make you look professional in the eyes of the agent or editor sitting in front of you. And because, really, no agent is going to ask to see a manuscript purely because its author says it is well-written, any more than our old pal Millicent the screener would respond to a query that mentioned the author’s mother thought the book was the best thing she had ever read with a phone call demanding that the author overnight the whole thing to her.

“Good enough for your mom? Then it’s good enough for me!” is not, alas, a common sentiment in the industry. (But don’t tell Mom; she’ll be so disappointed.)

Enough pep talk for today; let’s get back to work.

Last time, I concentrated on the standard writing résumé bullet points yesterday, but try not to get too bogged down in listing the standard prestige points. Naturally, you should include any previous publications and/or writing degrees on your list of selling points, but if you have few or no previous publications, awards, and writing degrees to your credit, do not despair. I am going through a long list of potential categories in order that everyone will be able to recognize at least a couple of possibilities to add to her personal list.

(5) Relevant life experience. This is well worth including, if it helped fill in some important background for the book. Is your novel about coal miners based upon your twenty years of experience in the coalmining industry? Is your protagonist’s kid sister’s horrifying trauma at a teen beauty pageant based loosely upon your years as Miss Junior Succotash? Mention it.

And if you are writing about firefighting, and you happen to be a firefighter, you need to be explicit about it. It may seem self-evident to YOU, but remember, the agents and editors to whom you will be pitching will probably not be able to guess whether you have a platform from just looking at you.

There’s a reason that they habitually ask NF writers, “So, what’s your platform?” after all.

What you should NOT do, however, is stammer out in a pitch meeting (or say in a query letter) that your novel is “sort of autobiographical.” To an agent or editor, this can translate as, “This book is a memoir with the names changed. Since it is based upon true events, I will be totally unwilling to revise it to your specifications.”

The distinction I am drawing here is a subtle one, admittedly. Having the background experience to write credibly about a particular situation is a legitimate selling point: in interviews, you will be able to speak at length about the real-life situation.

However, industry professionals simply assume that fiction writers draw upon their own backgrounds for material. But to them, a book that recounts true events in its author’s life is a memoir, not a novel. Contrary to the pervasive movie-of-the-week philosophy, the mere fact that a story is true does not make it more appealing; it merely means potential legal problems.

Translation: until folks in the industry have forgotten about the A MILLION LITTLE PIECES fiasco, it’s not going to be a good idea to include the fact that a novel is semi-autobiographical in your pitch.

(6) Associations and affiliations. If you are writing on a topic that is of interest to some national organization, bring it up here. Also, if you are a member of a group willing to promote (or review) your work, mention it.

Some possible examples: the Harpo Marx Fan Club has 120, 000 members in the U.S. alone, as well as a monthly newsletter, guaranteeing substantial speaking engagement interest; Angelina Jolie is a well-known graduate of Yale University, which guarantees a mention of her book on tulip cultivation in the alumni newsletter. Currently, the Yale News reaches over 28 million readers bimonthly.

(Perhaps it goes without mentioning, but I pulled all of the examples I am using here out of thin air. Probably not the best idea to quote me on any of ‘em, therefore.)

(7) Trends and recent bestsellers. If there is a marketing, popular, or research trend that touches on the subject matter of your book, state it here. If there has been a recent upsurge in sales of books on your topic, or a television show devoted to it, mention it. (Recent, in industry terms, means within the last five years.)

Even if these trends support a secondary subject in your book, they are still worth including. If you can back your assertion with legitimate numbers (see last weekend’s earlier posts on the joys of statistics), all the better.

Some possible examples: novels featuring divorced mothers of small children have enjoyed a considerable upswing in popularity in recent years. A July, 2008 search on Amazon.com revealed over 1,200 titles; ferret ownership has risen 28% in the last five years, according to the National Rodent-Handlers Association; last year’s major bestseller, THAT HORRIBLE GUMBY by Pokey, sold over 97 million copies. It is reasonable to expect that its readers will be anxious to read Gumby’s reply.

(8) Statistics. At risk of repeating myself, if you are writing about a condition affecting human beings, there are almost certainly statistics available about how many people in the country are affected by it. By listing the real statistics here, you minimize the probability of the agent or editor’s guess being far too low. Get your information from the most credible sources possible, and cite them.

Some possible examples: 400,000 Americans are diagnosed annually with Inappropriate Giggling Syndrome, creating a large audience potentially eager for this book; according to a recent study in the TORONTO STAR, 90% of Canadians have receding hairlines — pointing to an immense potential Canadian market for this book.

(9) Recent press coverage. I say this lovingly, of course, but people in the publishing industry have a respect for the printed word that borders on the irrational. Thus, if you can find recent articles related to your topic, list them as evidence that the public is eager to learn more about it.

Possible example: so far in 2008, the CHICAGO TRIBUNE has run 347 articles on mining accidents, pointing to a clear media interest in the safety of mine shafts.

(10) Your book’s relation to current events and future trends. I hesitate to mention this one, because it’s actually not the current trends that dictate whether a book pitched or queried now will fly off the shelves after it is published: it’s the events that will be happening THEN.

Current events are inherently tricky, since it takes a long time for a book to move from proposal to bookstand. Ideally, your pitch to an agent should speak to the trends of at least two years from now, when the book will actually be published.

(In response to that loud unspoken “Whaaa?” I just heard out there: after you land an agent, figure one year for you to revise it to your agent’s specifications and for the agent to market it — a conservative estimate, incidentally — and another year between signing the contract and the book’s actually hitting the shelves. If my memoir had been printed according to its original publication timeline, it would have been the fastest agent-signing to bookshelf progression of which anyone I know had ever heard: 16 months, a positively blistering pace.)

If you can make a plausible case for the future importance of your book, do it here. You can also project a current trend forward. Some examples: at its current rate of progress through the courts, Christopher Robin’s habeas corpus case will be heard by the Supreme Court in late 2009 – guaranteeing substantial press coverage for Pooh’s exposé, OUT OF THE TOY CLOSET; if tooth decay continues at its current rate, by 2012, no Americans will have any teeth at all. Thus, it follows that a book on denture care should be in ever-increasing demand.

(11) Particular strengths of the book. You’d be surprised at how well a statement like, “BREATHING THROUGH YOUR KNEES is the first novel in publishing history to take on the heartbreak of kneecap displasia,” can work in a pitch or a query letter. If it’s true, that is.

So what is your book’s distinguishing characteristic? How is it different and better from other offerings currently available within its book category? How is it different and better than the most recent bestseller on the subject?

One caveat: avoid cutting down other books on the market; try to point out how your book is GOOD, not how another book is bad.

Why Publishing is a small world: you can never be absolutely sure that the person to whom you are pitching DIDN’T go to college with the editor of the book on the negative end of the comparison. Or date the author. Or represented the book himself.

I would STRONGLY urge those of you who write literary fiction to spend a few hours brainstorming on this point. How does your book deal with language differently from anything else currently on the market? How does its dialogue reveal character in a new and startling way? Why might a professor choose to teach it in an English literature class?

Again, remember to stick to the FACTS here, not subjective assessment. It’s perfectly legitimate to say that the writing is very literary, but don’t say that the writing is gorgeous.

Even if it undeniably is.

Why not? Well, that’s the kind of assessment that publishing types tend to trust only if it comes from one of three sources: a well-respected contest (in the form of an award), the reviews of previous publications — and the evidence of their own eyes.

Seriously, this is a notorious industry pet peeve: almost universally, agents and editors tend to respond badly when a writer actually SAYS that his book is well-written; they want to make up their minds on that point themselves. It tends to provoke a “Show, don’t tell!” response.

In fact, it’s not at all unusual for agents to tell their screeners to assume that anyone who announces in a query letter that this is the best book in the Western literary canon is a bad writer. Next!

So be careful not to sound as if you are boasting. If you can legitimately say, for instance, that your book features the most sensitive characterization of a dyslexic 2-year-old ever seen in a novel, that will be heard as a statement of fact, not a value judgment.

Stick to what is genuinely one-of-a-kind about your book — and don’t be afraid to draw direct factual comparisons with other books in the category that have sold well recently. For example: while Jennifer Anniston’s current bestseller, EYESHADOW YOUR WAY TO SUCCESS, deals obliquely with the problem of eyelash loss, my book, EYELASH: THE KEY TO A HAPPY, HEALTHY FUTURE, provides much more detailed guidelines on eyelash care.

(12) Research. If you have done significant research or extensive interviews for the book, list it here. This is especially important if you are writing a NF book, as any background that makes you an expert on your topic is a legitimate part of your platform.

Some possible examples: Leonardo DiCaprio has spent the past eighteen years studying the problem of hair mousse failure, rendering him one of the world’s foremost authorities; Bruce Willis interviewed over 600 married women for his book, HOW TO KEEP THE PERFECT MARRIAGE.

(13) Promotion already in place. Yes, the kind of resources commonly associated with having a strong platform — name recognition, your own television show, owning a newspaper chain, and the like — but more modest promotional efforts are worth listing as well.

Having a website already established that lists an author’s bio, a synopsis of the upcoming book, and future speaking engagements carries a disproportionate weight in the publishing industry — because, frankly, the publishing industry as a whole has been a TRIFLE slow to come alive to the promotional possibilities of the Internet, beyond simply throwing up static websites.

So almost any web-based marketing plan you may have is going to come across as impressive. Consider having your nephew (or some similarly computer-savvy person who is fond enough of you to work for pizza) put together a site for you, if you don’t already have one.

(14) What makes your take on the subject matter of your book fresh. Remember a few weeks back, when I was talking about the distinction between a fresh book concept and a weird one? Well, this is the time to bring up what makes your work new, exciting, original. (And if you missed that discussion, you might want to check out the FRESHNESS IN MANUSCRIPTS category at right.)

I like to see EVERY list of selling points include at least one bullet’s worth of material addressing this point, because it’s awfully important. If YOU don’t know what makes your book different and better than what’s already on the shelves, how can you expect an agent or editor to guess?

Again, what we’re looking for here are not merely qualitative assessments (“This is the best book on sailboarding since MOBY DICK!”), but content-filled comparisons (“It’s would be the only book on the market that instructs the reader in the fine art of harpooning from a sailboard.”)

Finished brainstorming your way through all of these points? Terrific. Now go through your list and cull the less impressive points. Ideally, you will want to end up with somewhere between 3 and 10, enough to fit comfortably as bullet points on a double-spaced page.

Then reduce each point to a single sentence. Yes, this is a pain for those of us who spend our lives meticulously crafting beautiful paragraphs, but trust me, when you are consulting a list in a hurry, simpler is better.

When your list is finished, label it MARKETING POINTS, and keep it by your side until your first book signing. Or when you are practicing answering the question, “So, what’s your platform?”

Heck, you might even want to have it handy when you’re giving interviews about your book, because once you’ve come up with a great list of reasons that your book should sell, you’re going to want to bring those reasons up every time you talk about the book, right?

Oh, and keep a copy handy to your writing space. It’s a great pick-me-up for when you start to ask yourself, “Now, why I am I putting in all of this work?”

Yes, generating selling points IS a lot of trouble, but believe me, in retrospect, you will be glad to have a few of these reasons written down before you meet with — or query — the agent of your dreams.

Trust me on this one. And remember me kindly when, down the line, your agent or editor raves about how prepared you were to market your work.

Exhausted? I hope not, because for the next couple of weeks, we’re going to be continuing this series at a pretty blistering pace. Tomorrow, I shall move on to constructing those magic few words that will summarize your book in half a breath’s worth of speech.

Be prepared to get pithy, everybody. In the meantime, keep up the good work!

Posted on - No Comments on Building Block of the Pitch #3, in which we begin to figure out PRECISELY why the world not only wants your book, but needs it

Building Block of the Pitch #3, in which we begin to figure out PRECISELY why the world not only wants your book, but needs it

Welcome back to my series on building the toolkit to construct a stellar pitch — or a brilliant query letter, for that matter. As I may PERHAPS have intimated before, the essential skills a writer uses for creating each are, if not the same, at least closely related. Note that I called them skills, and not talents. Contrary to popular belief, success in marketing one’s work is not entirely reliant upon the quality of the writing; it’s also about professional presentation.

Which is, in fact, learned. As in any other business, there are ropes to learn.

I cannot stress this enough: pitching and querying well require skills that have little to do with talent. No baby, no matter how inherently gifted in finding la mot juste, has ever crawled out of the womb already informed by the celestial talent-handlers how to make her work appealing to the publishing industry, I assure you.

I wish this were a more widely-accepted truth on the conference circuit. Writers so often plunge into pitching or querying with sky-high hopes, only to have them dashed. But an unprofessional pitch or query letter is generally rejected on that basis, not necessarily upon the book concept or the quality of the writing. Until a book has been marketed properly, it’s virtually impossible to glean writing-related feedback from rejections at all.

So, onerous as it is, it truly behooves writers to start to think like marketers, at least for the few weeks immediately prior to attending a literary conference or sending out a flotilla of queries.

Today, I am — surprise, surprise — going to talk about something pitching classes very seldom address, identifying a book’s selling points. Over the next couple of days, we’re going to work on developing a list of selling points for the book to be pitched or queried.

Specifically, I’m going to ask you to prepare a page’s worth of single-sentence summaries of attributes (the book’s or yours personally) that make the book the best thing since the proverbial sliced bread.

And why bullet-pointed, rather than paragraphs? So you can retrieve precisely the piece of information you need at any given moment, without fumbling for it. Even if sweat is pouring down your face into your eyes and your heart is palpitating, you will be able to sound professional.

And that, my friends, is nothing at which to be sneezing.

Why am I encouraging you to do this? Because a really well-prepared list of selling points is like a really, really tiny press agent that can travel everywhere your manuscript goes. And whose book couldn’t benefit from that?

To be clear: this is not something you absolutely NEED to prepare before you pitch or query, but I think it’s a really, really good idea. But unless you happen to be pitching to my agent after having identified yourself as one of my blog’s readers, it’s unlikely to the point of hilarity that an agent is going to look at you expectantly as soon as you walk into the meeting and say, “Well? Where’s your list.

Even if you are not planning to pitch anytime soon, it is still worth constructing your list of selling points. Pulling together such a document forces you to come up with SPECIFIC reasons that an agent or editor should be interested in your book.

Other than, of course, the fact that you wrote it.

I’m only partially kidding about this last point. Nonfiction writers accept it as a matter of course that they are going to need to explain explicitly why the book is marketable and why precisely they are the best people in the known universe to write it — that mysterious entity called platform. These are specific elements in a standard NF book proposal, even.

Yet ask a fiction writer why his book will interest readers, let alone the publishing industry, and 9 times out of 10, he will be insulted.

Why the differential? Well, as I mentioned earlier in this series, a lot of writers, perhaps even the majority, do not seem to give a great deal of thought to why the publishing industry might be excited about THIS book, as opposed to any other.

Interestingly, though, many do seem to have thought long and hard about why the industry might NOT want to pick up a book. As a long-time pitching coach, I cannot even begin to tote up how many pitches I’ve heard that began with a three-minute description of every rejection the book has ever received.

Not only will constructing a list help you avoid this very common pitfall — it will also aid you in steering clear of the sweeping generalizations writers tend to pull out of their back pockets when agents and editors ask follow-up questions.

Did that gigantic gulping sound I just heard ripping across the cosmos emit from you, dear readers? “Follow-up questions?” the timorous quaver. “You mean that in addition to gasping out a pitch, I have to have enough brain power handy to answer FOLLOW-UP QUESTIONS? I always thought that the agent or editor just listened to the pitch, said yes or no, and that was that.”

Um, no — at least, not if the agent or editor likes what s/he heard you say. As in ordinary conversation, follow-up questions after a pitch are a common indicator of the hearer’s interest in what’s being discussed. One very, very common follow-up question, as it happens, is “Okay, why do you think this story will appeal to readers?”

Stop hyperventilating. It’s a perfectly reasonable question.

What most pitchers do when caught off-guard by such a question is EITHER to start making wild assertions like, “This book will appeal to everyone who’s ever had a mother!” or “Every reader of horror will find this a page-turner!” OR to hear the question as a critique of the book they’re pitching. “Oh, I guess you’re right — no one will be interested,” these poor souls mutter, backing away from the bewildered agent.

Neither course will serve you. As I mentioned the other day, agents and editors tend to zone out on inflated claims about a novel’s utility to humanity in general — although if your book actually CAN achieve world peace, by all means mention it — or boasts that it will appeal to every literate person in America (a more common book proposal claim than one might imagine). They also tend, like most people, to equate a writer’s apparent lack of faith in her own work with its not being ready for the slings and arrows of the marketplace.

A writer’s having thought in advance about what REALISTIC claims s/he can legitimately make about why readers might like the book thus enjoys a significant advantage on the pitching floor.

In short, the selling point sheet prevents you from panicking in the moment; think of it as pitch insurance. Even if you draw a blank three sentences into your pitch, all you will have to do is look down, and presto! There is a list of concrete facts about you and your book.

”Yeah, right,” I hear the more cynical out there thinking. “What is this list, a Ginzu knife? Can it rip apart a cardboard box, too, and still remain sharp enough to slice a mushy tomato?”

Doubt if you like, oh scoffers, but his handy little document has more uses than duct tape — which, I’m told, is not particularly good at mending ducts.

How handy, you ask? Well, for starters:

1. You can have it by your side during a pitch, to remind yourself why your book will appeal to its target market. (Hey, even the best of us are prone to last-minute qualms about our own excellence.)

2. You can use it as a guideline for the “Why I am uniquely qualified to write this book” section of your query letter. (If you don’t know why you might want to include this section, please see the HOW TO WRITE A QUERY LETTER category on the list at right before you write your next.)

3. You can add it to a book proposal, to recap its most important elements at a glance. (My memoir agent liked the one I included in my proposal so much that she now has her other clients add them to their packets, too.)

4. You can tuck it into a submission packet, as a door prize for the agency screener charged with the merry task of reading your entire book and figuring it out whether it is marketable.

5. Your agent can have it in her hot little hand when pitching your book on the phone to editors.

6. An editor who wants to acquire your book can use the information on it both to fill out the publishing house’s Title Information Sheet and to present your book’s strengths in editorial meetings.

Okay, let’s assume that I’ve convinced you that pulling together this list is a good idea. (Just ignore the muffled screams in the background. People who can’t wait until the end of a post to register objections deserve to be gagged, don’t you find?) What might you include on it?

Well, for starters, the names of similar books that have sold well (along with some indication of why your book is different, better, and will appeal to the same demographic), your past publications, credentials, trends, statistics, high points in your background — anything that will make it easier to market your book.

Why are you the best person in the universe to tell this story (or to put it another way: what’s your platform?), and why will people want to read it?

Those of you wise to the ways of the industry are probably already thinking: oh, she means the items on my writing résumé. (And for those of you who do not know, a writing résumé is the list of professional credentials — publications, speaking experience, relevant degrees, etc. — that career-minded writers carefully accrue over the years in order to make their work more marketable. For tips on how to build one from scratch, please see the aptly named BUILDING YOUR WRITING RESUME category at right.)

Yes, list these points, by all means, but I would like to see your list be broader still.

Include any fact that will tend to boost confidence in your ability to write and market this book successfully — and that includes references to major bestsellers on similar topics, to show that there is already public interest in your subject matter.

So it’s time for a good, old-fashioned brainstorming session. Think back to your target market (see the posts of the last two days). Why will your book appeal to that market better than other books? Why does the world NEED this book?

Other than, obviously, the great beauty of the writing.

And yes, literary fiction writers, it would be in your best interest to give some thought to this point, too. As I’ve said before and will doubtless say again, even the most abstruse literary fiction is about something other than just the writing.

So why will the subject matter appeal to readers? How large is the book’s target demographic? And if you were the publicity person assigned to promote the book, what would you tell the producer of an NPR show in order to convince him to book the author?

No need to write pages and pages of justification on each point — a single sentence on each will serve you best here. Remember, the function of this list is ease of use, both for you and for those who will deal with your book in future. Keep it brief, but do make sure that you make it clear why each point is important.

Possible bullet points include (and please note, none of my examples are true; I feel a little silly pointing that out, but I don’t want to find these little tidbits being reported as scandalous factoids in the years to come):

(1) Experience that makes you an expert on the subject matter of your book. This is the crux of a NF platform, of course, but it’s worth considering for fiction, too. If you have spent years on activities relating to your topic, that is definitely a selling point.

Some possible examples: Marcello Mastroianni has been a student of Zen Buddhism for thirty-seven years, and brings a wealth of meditative experience to this book; Clark Gable has been Atlanta’s leading florist for fifteen years, and is famous state-wide for his Scarlett O’Hara wedding bouquets; Tammy Faye Baker originally came to public attention by performing in a show featuring sock puppets, so she is well identified in the public mind with puppetry.

(Actually, I think this last one is at least partially true. But I should probably state up front that otherwise, my examples will have no existence outside my pretty little head, and should accordingly remain unquoted forever after.)

(2) Educational credentials. Another favorite from the platform hit parade. Even if your degrees do not relate directly to your topic, any degrees (earned or honorary), certificates, or years of study add to your credibility.

Yes, even if you are a fiction writer: a demonstrated ability to fulfill the requirements of an academic program is, from an agent or editor’s point of view, a pretty clear indicator that you can follow complex sets of directions. (Believe me, the usefulness of a writer’s ability to follow directions well will become abundantly apparent before the ink is dry on the agency contract: deadlines are often too tight for multiple drafts.)

Some possible examples: Audrey Hepburn has a doctorate in particle physics from the University of Bonn, and thus is eminently qualified to write on atomic bombs; Charlton Heston holds an honorary degree in criminology from the University of Texas, in recognition of his important work in furthering gun usage; Jane Russell completed a certificate program in neurosurgery at Bellevue Community College, and thus is well equipped to field questions on the subject.

(3) Honors. If you have been recognized for your work (or volunteer efforts), this is the time to mention it. (Finalist in a major contest, in this or any other year, anybody?)

Some possible examples: Myrna Loy was named Teacher of the Year four years running by the schools of Peoria, Kansas; Keanu Reeves won the Nobel Prize in Chemistry in 1990 for his research on THE MATRIX; Fatty Arbuckle was named Citizen of the Year of Fairbanks, Alaska. As a result, newspapers in Fairbanks are demonstrably eager to run articles on his work.

(4) Your former publications and public speaking experience. Another good one from the standard platform list. If you have any previous publication whatsoever, list it, EVEN IF IT IS OFF-TOPIC. If your last book in another genre sold well, or if you were affiliated somehow with a book that sold well, mention it.

If you have ever done any public speaking, mention it, too: it makes you a better bet for book signings and interviews. If you have done a public reading of your work, definitely mention it, because very few first-time authors have any public reading experience at all.

Some possible examples: Diana Ross writes a regular column on hair care for Sassy magazine; Twiggy has published over 120 articles on a variety of topics, ranging from deforestation to the rise of hemlines; Marcel Marceau has a wealth of public speaking experience. His lecture series, “Speak Up!” has drawn crowds for years on eight continents.

I feel some of you tensing up out there, but never fear: if you have few or no previous publications, awards, writing degrees, etc. to your credit, do not panic, even for an instance. There are plenty of other possible selling points for your book — but of that array, more follows next time.

Keep up the good work!

Posted on - 6 Comments on Building block of the pitch #1: navigating the tricky terrain of book category identification

Building block of the pitch #1: navigating the tricky terrain of book category identification

Yesterday, I warned you that my approach to pitching is a TEENY bit unorthodox. Contrary to the prevailing wisdom, I believe that the definition of pitching successfully is not merely being able to cram an entire 400-page book into three sentences and spit it out coherently.

Call me zany, but it’s true.

Instead, I define pitching success as the ability to speak fluently and persuasively about a book in terms that make an agent or editor likely to say, “Gee, I’d like to read that. Please send me the first 50 pages right away.” I define a pitch’s success by its results, not its conformity to a pre-set model to be used in all instances.

I know: radical.

But thinking of it this way makes it far, far easier to make it through the pitch preparation process, I find: instead of grumblingly adhering to an evidently arbitrary and difficult standard of presentation, you’re gearing up to have all of the marvelously fulfilling conversations of the rest of your life as a professional writer.

Much nicer to wrap your brain around, isn’t it?

Now that you are prepared for my advice to be a bit offbeat, I am not afraid to shock you with my first unorthodox suggestion: DON’T start the pitch-prepping process by sitting down and trying to summarize your book.

Instead, let your first step be figuring out where your book would be placed on the bookshelves of Barnes & Noble, Borders, or a similar chain bookstore.

And no, I don’t mean just in fiction, alphabetically. In a marketing display, what kind of books would be grouped around it? How would it be placed so as to suggest that if the potential buyer liked book X, he would probably be interested in your book as well?

Once you know where the pros would envision your book selling best, you will have both an infinitely easier time pitching AND finding agents to query. Suddenly, those cryptic lists of book types in agents’ guides and opaque conference bio blurbs will spring to life for you.

Unfortunately, the vast majority of aspiring writers do not do their homework in this respect — and believe me, from the pros’ perspective, it shows in their pitches. The industry defines types of books far more specifically than writers tend to do — and no agent represents every kind of book. The sad fact is, the vast majority of aspiring writers out there have only a vague idea of how their books would be marketed to booksellers.

Yet the FIRST question any editor would ask an agent about a book, or a committee would ask an editor, or a book buyer would ask a publishing house’s marketing department is, “What’s the book category?”

To put it as bluntly as possible, the book category is in fact the industry shorthand for where a book should be directed in order to sell, at every level.

Before I launch into how to figure out where your book belongs, let’s take a look at how the average pitcher deals with this primary question, and why the standard response tends not to impress agents and editors very much.

In the first place, writers often mishear the question as, “So, what is your book about?” rather than what it is, a straightforward question about marketing. Thus, they all too often give exactly the same response they would give anybody who asked the more general latter question at a cocktail party:

“Well (gusty sigh), it’s a novel…mostly, it’s women’s fiction, but I guess it’s also suspense, with thriller elements. And the writing is definitely literary.”

I hate to be the one to break it to you, but to an agent or editor, this kind of response sounds EXACTLY like that noise that Charlie Brown’s teachers used to make: Wah wah wah wah waagh…

Remember, agents and editors think about books as products, rather than merely as works of art or expressions of the inner workings of the writers’ souls. And as products, agents need to sell books to editors, and editors to editorial committees, and marketing departments to distributors, and distributors to bookstores, and bookstores to readers.

And I assure you, a vaguely-defined book is much harder to drag through that process.

So it’s an excellent idea to tell them up front — as in both your pitch and the first few lines of your query letter — what kind of book it is. But in order to make sense to people in the industry, you need to speak their language: pick one of their recognized categories.

In other words, don’t just guess, don’t lump a couple of categories together into a Frankenstein’s monster of a hyphenate, and don’t just make up a category.

How do you know where to start? Take a gander at the back jacket of most hardcover books: you will find, usually in either the upper left corner or just above the barcode, a one- or two-word description. That is the book category.

Now, think about your book. Can you come up with, say, 3-5 titles that are similar to it in subject matter, tone, approach, voice, etc., that have come out in North America within the last five years? Not similar in ALL respects, necessarily — just one or two may be enough.

If you can’t come up with any that are remotely similar, I suspect that you’re not overly familiar with the current book market — a serious liability for anyone hoping to pitch or query a book to someone who makes a living following such trends. If all else fails, start feeding relevant search terms into Amazon and see what comes up.

Once you have your list, go to a bookstore (either physically or online) and see where those books are housed. That is, most likely, where your book would be categorized, too.

You can also go through the generally accepted categories and see what intuitively seems like the best fit. Here is the standard list for fiction:

Fiction (a.k.a. Mainstream Fiction), Literary Fiction, Historical Fiction, Futuristic Fiction (that is not SF. The usual example is THE HANDMAID’S TALE.), Adventure Fiction, Sports Fiction, Contemporary Fiction; Women’s Fiction, Contemporary Women’s Fiction, Chick Lit, Lady Lit, Lad Lit; Romance, Category Romance, Contemporary Romance, Historical Romance (designate period), Paranormal Romance, Romantica, Erotica, Inspirational Romance, Multicultural Romance, Time Travel Romance; Science Fiction, SF Action/Adventure, Speculative SF, Futuristic SF, Alternate History, Cyberpunk; Fantasy, Dark Fantasy, Comic Fantasy, Epic Fantasy; Horror, Paranormal, Vampire Fiction; Thriller, Spy Thriller, Suspense, Romantic Suspense; Mystery, Police Procedural Mystery, Legal Mystery, Professional Mystery, P.I. Mystery, Psychological Mystery, Forensic Mystery, Historical Mystery, Hardboiled Mystery, Cozy Mystery, Cops & Killers Mystery, Serial Killer Mystery, British Mystery, Noir, Caper; Western; Action/Adventure; Comics; Graphic Novel; Short Stories; Poetry; Young Adult, Picture Book, Children’s, Middle Readers.

Pick one for your novel.

Specifically, pick the one that comes CLOSEST to where you envision the book being shelved in a big bookstore. (Since I’ve written about this topic quite frequently and I’m trying to get us through the pitching basics fairly quickly, for more specific tips on how to do this, please see the BOOK CATEGORIES heading on the list at right.)

But whatever you do, NEVER tell anyone in the industry that you have a “fiction novel” – this is a very, very common pet peeve amongst agents and editors. By definition, a novel IS fiction, always, just as a memoir is always nonfiction.

Technically, anyway. Don’t even get me started on how many memoirists have found their books under just-the-facts scrutiny over the last couple of years. But speaking of which, here are the main NF categories:

Entertaining, Holidays, House & Home, Parenting & Families, How-To, Self-Help, Pop Psychology, Pop Culture, Cookbook, Narrative Cookbook, Food & Wine, Lifestyle, Medical, Alternative Medicine, Health, Fitness, Sports, Psychology, Professional, Engineering, Technical, Computers, Internet, Automotive, Finance, Investing, Business, Careers, Memoir, Autobiography, Biography, Narrative Nonfiction, Historical Nonfiction, True Crime, Law, Philosophy, Religion, Spirituality, Travel, Travel Memoir, Outdoors & Nature, Essays, Writing, Criticism, Arts, Photography, Coffee Table, Gift, Education, Academic, Textbook, Reference, Current Events, Politics/Government, Women’s Studies, Gay & Lesbian (a.k.a. GLBT).

Actually, there are a few more, but these are the main ones. For more detailed analysis, again, please see the BOOK CATEGORIES heading on the list at right. Also, the major genre’s writers’ associations tend to provide precise definitions of each subgenre on their websites.

I’m sensing some disgruntlement out there. “But Anne,” I hear some confused would-be pitchers and queriers cry, “I occasionally see other categories listed on book jackets. Therefore, you must be wrong about agents and editors expecting to us to label our books.”

Oh, that old saw. Naturally, there are new categories popping up all the time, a side effect of the expansive creative impulse of the human mind.

That doesn’t mean, however, that you should make one up. All one has to do is check out any of the standard agency guides to see why: when asked what kinds of books they represent, agents don’t make up terms that are only meaningful to themselves and their closest friends; the vast majority of the time, they use the standard category designations.

Generally speaking, it’s safer to pick one of the standards rather than to insist upon a category that has only been introduced recently: if it’s too new, the agent or editor to whom you are pitching may not yet be aware of it yet.

Hey, it happens.

Believe me, if you are off just a little, an agent who is intrigued by your work will nudge you in the right direction, rather than writing you off because you picked the wrong sub-category. In fact, it’s not at all uncommon for an agent to sign a writer and then say, “You know, Ghislaine, I think your book would sell better as women’s fiction than mainstream fiction. Let’s market it as that.”

And if Ghislaine is a savvy writer, she won’t immediately snap back, “Why is it women’s fiction rather than mainstream — because the author possesses ovaries?” (Not all that an uncommon an underlying reason for the choice, actually; some of my work has been categorized that way on apparently no other pretext.) Instead, market-ready writer that she is, she will respond, “If you think it’s a better idea, William. But do you mind explaining the logic to me, so I may consider it when I’m writing my next novel?”

THAT, my friends, is language the entire industry understands. This is a business where finesse definitely counts.

When in doubt, pick the more general category. Or at any rate, the more marketable one. It increases your chances of your work sounding to an agent like something that will sell.

Just in case any of you out there sporting ovaries are assuming that women’s fiction label is automatically perjorative: women’s fiction is far and away the best-selling fiction category. It’s something of a misnomer, because the vast majority of fiction buyers in North America are women.

Hey, I don’t make up the lingua franca; I just speak it. For more on the ins and outs of defining women’s fiction (particularly when a book occupies the rather broad territory where women’s, literary, and mainstream overlap), please see the three posts beginning here.

If you truly get stuck, here is a sneaky trick: go to a well-stocked bookstore and track down a friendly-looking clerk. Describe your book to her in very general terms, and ask her to direct you to the part of the store where you might find something similar.

Then start pulling books off the shelf and examining their back covers for categories.

Hint: don’t be too specific in your description to the clerk — and whatever you do, don’t mention that you wrote the book you are describing. “My favorite book is a suspenseful romantic comedy about murderous contraltos set in the Middle Ages — would you have anything close to that?” tends to yield better results than, “I’m looking for a book about an opera diva who lives in 9th-century Milan, has scores of amorous misadventures, and strangles her conductor/lover. Where would I find that in your store?” The latter is more likely to turn up a puzzled shrug than useful directions.

Repeat in as many bookstores as necessary to start seeing a pattern in where you’re being advised to look. That location is where your book is most likely to be shelved.

Yes, this process can be a pain, but stating your category up front will simply make you come across as more professional, because it’s the way that agents and editors talk about books. Agencies do not impose this requirement in order to torment writers, you know; the category you pick will determine to a very great extent whether any given agent or editor will be even remotely interested in your work.

Because yes, Virginia, there are professionals who will simply not read a query or listen to a pitch unless it is for a book in one of their pre-chosen categories.

Agents and editors LIKE making snap judgments, you see. It saves them time. Sorry to be the one to break it to you.

To put a more positive spin on the phenomenon, think of it this way: if you tell an agent immediately what kind of book you are pitching, the busy little squirrels in her brain can start those wheels spinning toute suite, so she can instantly start thinking of editors to whom to sell your book.

Since that is precisely what you want them to be doing, what are you complaining about?

If you’re still a bit confused and want more help fine-tuning your selection, again, I would recommend taking a gander at the posts under the BOOK CATEGORIES heading at right. In the past, I have spent more time on this particular point; I could easily spend a week on this point alone. But as I mentioned above, I honestly am trying to move us through this as quickly as possible.

Whoa, I didn’t even have time to move my hand to the return key before I felt a mighty gust of cries of WAIT! coming from out there. “But Anne,” breathless voices cry, “I honestly don’t know how to categorize my novel. Is it literary, mainstream, or just plain fiction — and will agents hurt me if I guess wrong?”

This is an excellent question — one that I covered at some length in several posts last summer; I would encourage you to go back over this post, this one, and this. You might also try asking yourself few questions about your book:

(1) Does your book assume a college-educated readership? Does it try experiments with structure and language? Is character development more important to the reading experience than plot? If you answered yes to at least two of these, literary fiction would probably be the safest choice.

(2) Is your book aimed at a general adult audience, or is more heavily weighted toward a female readership? (Okay, so this is kind of a trick question, since women buy over 80% of the fiction sold in the US (and almost all of the literary fiction, but bear with me here.) If it is genuinely aimed at a general market, mainstream fiction would be a good choice.

(3) Does your book have a filmic, easily-summarized plot? Are the style and storytelling technique similar to a bestselling author’s? If so, it might be commercial.

(4) Is your protagonist relatively young — and have sex with more than one partner/do drugs/have a drinking problem? Does the plot deal with adult-themed issues that probably wouldn’t make it onto network television in the dinner hour? If so, it might be adult fiction.

(5) Are all of the criteria in #4 true, but the protagonist is female, under 35, and doesn’t pursue significant interests in the book OTHER than having sex with more than one partner/doing drugs/having a drinking problem? Does her interest in shoes and handbags border on the pathological? If so, you might want to consider the chick lit category.

(6) Are you querying an agent who likes to make this call himself? In that case, you might be best off simply labeling it fiction — but you’re unlikely to know that unless you’ve spoken to the agent personally. If this is the case, you should pick the closest label, then nod smilingly when the agent to whom you are pitching says you are mistaken.

Hey, it’s how those of us already signed with agents do it. I even know a quite prominent author who claims that she doesn’t know whether any particular piece is women’s fiction or memoir until her agent has sold it as one or the other.

All that being said, try not to get too discouraged if your book’s category does not immediately pop to mind. Often, it is genuinely a hard call. Just do your best.

Okay, I admit it: that was a MASSIVE amount of information to cover in a single post — but look at it this way: the more quickly we can race through this, the sooner we can get back to craft!

The next pitch building block follows tomorrow. In the meantime, keep up the good work!

PS: I understand that some readers may feel that it is too time-consuming to go through my fairly massive archives, but please do check that I haven’t already written a post on a subject before asking me to write a fresh one. I’ve taken care to address many of the most common questions directly in the category list on the right-hand side of this page, just underneath the blogroll. I have also provided a site search engine in the upper-right corner; please use them.

And please, archive searchers, resist the temptation to blame the site for providing too much information gratis to aspiring writers — a sentiment that, perversely enough, commenters seldom expressed until my bout of mono earlier this year. After three full years of my intensive work here, it’s a trifle unreasonable to expect NOT to have to search for the particular topic any individual out there happens to want. It’s the nature of a blog to be cumulative, after all.

Posted on - 15 Comments on The times they are a-changin’ — but it’s hard to tell whether it’s for better or worse

The times they are a-changin’ — but it’s hard to tell whether it’s for better or worse

I have to confess, I’m a trifle perplexed today, campers. Should I feel hopeful about the present, near future, and life to come for aspiring writers, or shouldn’t I? Is despair appropriate, or rejoicing?

Take, for instance, the mixed news coming out of this year’s BookExpo America. the major publishers seem wary of how the combination of a slow economy and interest in the presidential election will affect what readers will be willing to buy this fall, judging by their offerings; opinions vary about what the Kindle and similar devices will mean for the future of the paper-and-ink book market; this was the first year in a long time when more independent bookstores opened in the US than closed.

Should the average writer be psyched or bummed in the face of such tidings? Try as I might, I can’t quite decide.

A little closer to home, while I was perusing the finalist list for the Contest-That-Shall-Not-Be-Named, I was delighted to see frequent commenter Auburn McCanta in the poetry category (congratulations, Auburn!), as well as a few other names not entirely unknown on this website (who should e-mail me to give me permission to gloat about them, by the way).

But then I was startled to notice that the top-named finalist in the screenwriting category has had books on the New York Times bestseller list. Recently.

Hey, I’m just quoting from his website. If it and the Organization-That-Shall-Not-Be-Named’s conference promotional materials are to be believed, he’s also going to be Thursday night’s featured speaker at that very conference.

Merest coincidence? Eyebrow-raising conflict of interest for the organization? Or clever self-promotional move by a well-established author? Again, I’m not sure I can make up my mind.

To be fair, there’s no longer anything in the contest’s rules that precludes established writers from entering (as I seem to recall that there was in 2004, when I won the NF book category); it’s just traditionally been considered, well, not entirely cricket for someone making a living at it to enter an amateur contest. In theory, at least, it’s not really starting with a level playing field, is it?

At least, if the author in question is well-respected in his genre. Heck, if he had a truly unique narrative voice, it might even be impossible to maintain the anonymity that’s so vital to the credibility of a respectable literary contest.

I can only assume that the organization in question considered that possibility, though, long before it announced its finalists for this year. Given the rumors that published writers turned up in surprisingly heavy numbers on the finalist lists in other categories as well (please see the comments on Monday’s post), I’m inclined to believe that there’s been a carefully-considered rule change of which I was not aware prior to this year’s entry deadline. (Was anybody else?)

But, naturally, not having been privy to the decision-making process, I can’t really say. How can one differentiate firmly between, say, publicizing a policy change and merely letting one’s friends know about it?

In recent years, the advantages to aspiring writers of books engaging in the kind of verbal pitching that has long been the norm in the screenwriting industry have been much touted by writers’ conference organizers, and for some good reasons: by pitching to an agent or editor at a conference, a writer may be invited to submit material directly, effectively skipping the annoying and often protracted querying process.

Which is, of course, a mighty fine thing for those who can pull it off.

It has some under-advertised drawbacks, however, chief among which is the assumption that a verbal pitch is necessarily reflective of the quality of the book it describes, which is certainly not always the case. The in-person pitch also most assuredly places the shy at a serious competitive disadvantage — and every year, countless conference-goers are petrified into a state of horrified inertia by the prospect of producing a three-line pitch that effectively conveys all of the complexity of a 400-page book.

I ask you: does this expectation represent an improvement in the lives of aspiring writers, or an unreasonable additional stress?

Don’t look at me to solve that knotty dilemma — I asked you first, after all. But I will say that in my experience, the three-line pitch conference organizers are so apt to tell prospective pitchers is the ONLY possibility often isn’t what agents and editors expect to hear.

At least, not the ones who represent books for a living.

Script agents, well, that’s another story; screenplays are not my area of expertise, so please do not look to me for advice on the subject. Perhaps someone could ask the NYT bestselling author his opinion; it seems to be well-informed.

Fair warning: what you’re going to be seeing me spell out over the next couple of weeks is MY opinion about what does and doesn’t work in various types of conference pitch. Please don’t bother to inform me that others are equally vehement that the pros will stop listening after three sentences; that simply hasn’t been my experience as a successful conference pitcher, nor the experience of any other successful conference pitcher I know, or anyone who has ever taken one of my pitching classes and reported back to me…

You get the picture.

But that’s not an immense surprise, right? As those of you who have been reading my blog for a while have no doubt already figured out, my take on the publishing industry does not always conform to the prevailing wisdom. (I know: GASP! Alert the media!)

The problem with the prevailing wisdom, as I see it, is that it is so often out of date: what was necessary to land an agent 20 years ago is most emphatically not the same as what is necessary today, or what will be necessary 5 years from now. And it is now every bit as hard to land an agent as it used to be to land a book contract.

Heck, it’s significantly more difficult than it was when I signed with my current agency — and honeys, I’m not that old.

My point is, the industry changes all the time, and very quickly — and it’s not always clear immediately whether each individual change is helpful or hurtful to the aspiring writer’s chances.

If you doubt this, chew on this: when I signed the contract for my memoir, A FAMILY DARKLY: LOVE, LOSS, AND THE FINAL PASSIONS OF PHILIP K. DICK, in March of 2005, it naturally contained the standard contractual provisions about truthfulness; the contract specified that my publisher believed that I believed that I was telling the truth in my book. (Which I am, in case you were wondering.)

Yet if I signed a standard NF contract for the same book today, it would almost certainly contain some provision requiring me as the author to obtain signed releases from everyone mentioned in the book.

What happened in that intervening 3+ years to alter the standard memoir contract’s provisions, you ask? A MILLION LITTLE PIECES, that’s what.

The very tangible result: industry rumor has it that a couple of years back, a major publishing house required a writer who spent a significant amount of time living with cloistered nuns to obtained signed releases from each and every one of the wimpled ones, swearing that they would not sue the publisher over the book.

Yes, you read that right. Correct me if I am wrong, but don’t nuns generally take vows of poverty? And doesn’t cloistered mean, you know, not wandering up and down the aisles at Barnes & Noble, checking out your own publicity?

Yet such is the prevailing level of concern that the publishing house was legitimately concerned that suddenly the little sisters of St. Francis of Assisi would metamorphose into a gaggle of money-hungry, lawyer-blandishing harpies. I ask you: good for writers, or not?

Perhaps this will help you decide: since the MILLION LITTLE PIECES incident, writers have been hearing at conferences, “Oh, it’s impossible to sell memoir right now.” Which is odd, because the trade papers seem to show that plenty of houses are in fact still buying memoirs aplenty.

So you’ll pardon me, I hope, for saying that it always pays to look over the standard truisms very carefully, both to see if they still apply and to see if they’re, you know, TRUE. Many, I am sad to report, are neither.

You can tell I am gearing up to saying something subversive, can’t you?

Yes, I am: I would specifically advise AGAINST walking into a meeting with an agent or editor and giving the kind of 3-sentence pitch that you will usually see recommended in writers’ publications — and practically mandated in the average conference brochure.

Or, to put it another way: I think it is a common mistake to assume that the structure that works for pitching a screenplay can be adapted without modification to books. Because, you see, the screenplay pitch is intended merely to establish the premise — and there’s quite a bit more that any agent or editor is going to need to know about a book before saying yea or nay.

“Wait just a second, Anne!” I hear some of you shouting. “I have a conference brochure right here, and it tells me I MUST limit myself to a 3-sentence pitch!”

Well pointed out, imaginary shouters — this is quite standard boilerplate advice. But think about it: the average conference appointment with an agent is 10-15 minutes long, and if you are like most writers, you will probably be very nervous.

So I have one question to ask you: do you really want to have only a minute’s worth of material prepared, so you have to wing it if the agent of your dreams wants to hear more?

Because, trust me, he IS likely to ask. I’ve heard many, many agents and editors complain that writers pitching at conferences either talk non-stop for ten minutes (not effective) or stop talking after one (ditto).

“Why aren’t they using the time I’m giving them?” they wonder in the bar. (It’s an inviolable rule of writers’ conferences that there is always a bar within staggering distance. That’s where the pros congregate to bemoan their respective fates.) “Half the time, they just dry up. Aren’t they interested in their own books?”

Oh, the 3-sentence pitch definitely has its utility: it is helpful to have one ready for when you buttonhole an agent in an elevator, when you might genuinely have only a minute and a half to make your point.

That’s why it’s called an elevator speech, in case you were wondering; it’s short enough to deliver between floors without pushing the alarm button to stop the trip.

It’s also very useful in preparing your query letter, where you can use it as the paragraph that describes the book. Once you have a really effective marketing paragraph written, you can use it many contexts. So I will definitely be walking you through how to construct one.

However, an elevator speech should not be confused with a full-blown book pitch.

To do so, I think, implies a literalism that cannot conceive that a similar process called by the same name but conducted in two completely unrelated industries might not be identical. It’s akin to assuming that because both Microsoft and Random House are concerned with word count, they must be estimating it precisely the same way — because it’s just not possible for a single term to mean more than one thing to different groups of people, right?

News flash to the super-literal: the noun bat refers to both a critter that flies and a piece of wood used to hit a ball. Learn to live with it. (And if you don’t know how literary types estimate word count — which is not usually how the fine folks at Microsoft do — please see the WORD COUNT category at right.)

In purely strategic terms, there’s another reason not to use the same pitch format as everybody else at a conference: now that the three-line pitch is so pervasive, pitch fatigue sets in even more quickly. Not forcing an agent or editor to pull your plot out of you via a series of questions may well be received as a pleasant change.

Pitch fatigue, in case you’ve never heard of it, is the industry term for when a person’s heard so many pitches in a row that they all start to blend together in the mind. It’s surprisingly tiring to listen to pitches; there’s so much emotion floating in the air, and it’s so vital to pay attention to every last detail. Even with the best intentions, after the third pitch in any given genre in any given day, the stories start to sound alike.

Even stories that are nothing alike can begin to sound alike.

I can tell you from experience that pitch fatigue can set in pretty quickly. Two years ago, at the Conference That Dares Not Speak Its Name, a group of intrepid writers, including yours truly, set up the Pitch Practicing Palace, collectively hearing over 325 individual pitches over the course of three very long days. (Good for aspiring writers or not? Opinions differ.)

Now, all of us on the PPP staff are both writers and chronic readers, so our sympathies, it is safe to say, were pretty much always on the writer’s side of the pitching desk. And we heard quite a number of truly exceptional pitches. But by the end of the first day, all of us were starting to murmur variations on, “You know, if I had to do this every day, I might start to think the rejection pile was my friend.”

Part of the problem is environmental, of course. Agents and editors at conferences are generally expected to listen patiently while sitting under flickering fluorescent lights in uncomfortable chairs, being rapidly dehydrated by punishing convention center air conditioning. You can hardly blame them for zoning out from time to time, under the circumstances.

I know: poor, poor babies, forced to endure precisely the same ambient conditions as every writer at the conference, without the added stress of trying to make their life-long dreams come true. But I’m not mentioning this so you will pity their lot in life; I’m bringing it up so you may have a clearer picture of what you will be facing.

Gather up all of those environmental factors I described above into a neat mental picture, please. Pretend you are an agent who has been listening to pitches for the past four hours.

Got it? Good.

Now ask yourself: which is more likely to snap you out of your stupor, a three-sentence pitch, which forces you to make the effort of drawing more details about the book out of a pitcher who has been told to shut up after conveying a single breath’s worth of information? Or a slightly longer pitch that explains to you not only what the book is about, but who is going to buy it and why?

Or, to consider the other common advice about structuring pitches, would you be more likely to pay attention to a pitch that is rife with generalities, glossing lightly over themes that are common to many books? Or to a pitch stuffed full of briefly-described scenes, embellished attractively with a few well-chosen significant details?

Exactly. You don’t want to hand them the same vanilla ice cream cone that everyone else has been offering them all day; you want to hand them the deluxe waffle cone stuffed with lemon-thyme sorbet and chocolate mousse.

And that, dear friends, is why I’m spending the days to come talking about how to market your work in ways that make sense to the industry, rather than just telling you to cram years of your hopes and dreams into three overstuffed sentences as…well, as others do.

By the time we reach the end of this series, my hope is that you will not only be able to give a successful pitch AND elevator speech — I would like for you to be prepared to speak fluently about your work anytime, anywhere, to anybody, no matter how influential.

Even to a New York Times bestselling writer, should you happen to bump into one.

In short, my goal here is to help you sound like a professional, market-savvy writer, rather than the nervous wreck most of us are walking into pitch meetings. To achieve that, a writer needs to learn to describe a book in language the industry understands.

The first building block of fluency follows tomorrow. I know you’re up for it.

Truth compels me to say, though, that not everyone out there agrees that my take on this process is unequivocally good for aspiring writers — including, let’s face it, some of the folks to whom I have referred above. But then, we also have a long-standing, fundamental disagreement about whether the primary purpose of a writers’ organization — or literary contest, for that matter — is to help the struggling writers out there or those already established promote their work more effectively.

Try as I might to keep my opinion to myself, hints do seem to pop out from time to time. I encourage you to make up your own minds, my friends — and to keep up the good work!

Posted on - 1 Comment on I have to pitch to WHOM?

I have to pitch to WHOM?

On Friday, I raised the specter of the mismatched pitch meeting, the kind where a writer finds are pitching a romantic comedy to an agent who concentrates exclusively upon horror, or trying to convince an editor up to his eyeballs in fiction to give a memoir a chance. Writers seldom talk about this problem amongst themselves, even at conferences, but it happens all the time — especially when writers rely blindly upon conference schedulers to hook them up with the perfect agent for their work.

As I have suggested in my last couple of posts, this level of trust may not pay off for the writer. Specifically, it may result in an agent’s stopping a pitcher half a sentence in with one of the hardest-to-hear sentences in the English language: “Oh, I’m sorry — I don’t represent that kind of book.”

I can feel some of you rolling your eyes already. “Oh, great, Anne,” some of you are sniffing, “go ahead and leap to the worst-case scenario. Way to scare me out of wanting to pitch at all.”

Sniff away, oh cynics, but actually, I have some really, really good reasons for bringing this up now, rather than after I go over the nuts and bolts of pitching: not just because I didn’t want you to be waking up in the dead of night, hyperventilating over the prospect of a mismatched meeting (which, as I said, does happen to writers all the time), but so you may be prepared if it does happen.

Let me put it this way: would you rather learn how to perform the Heimlich maneuver BEFORE the person next to you at the rubber chicken banquet, or during?

Some mismatches are unavoidable, after all — and much of the time, they are the result of simple bad luck. Agents get the flu and cancel their appearances at the last minute, for instance. Or get embroiled in the details a client’s deal, so the agency sends an alternate representative.

Who, being a different individual — chant it with me now, long-time readers — will inevitably have different literary tastes than the first.

Also, at the risk of pointing out that the emperor’s garments are a tad scanty as he dodges behind that great big elephant in the room, agents and editors’ preferences sometimes switch rather abruptly and without a whole lot of publicity. So do market trends.

It is not at all uncommon, for instance, for an agent whose sister has just had a baby suddenly to be interested in parenting books. Or for an editor who has just been mugged to stop wanting to read true crime.

What does this mean, in practical terms? Often, that the person whose conference brochure blurb burbled excitedly about chick lit will shock half a conference crowd by announcing that she’s no longer accepting chick lit submissions.

That sound you heard was all of the writers who signed up for a session with her SPECIFICALLY because of her stated interests keeling over in a dead collective faint.

In short, sometimes, despite your best efforts, you may end up pitching to someone who is categorically disinclined to listen — which more or less guarantees rejection, no matter how great the book concept or writing may be.

Isn’t it better that you hear it from me now, rather than having it come as a stunning mid-conference surprise? Most writers, not having anticipated this particular possibility, will either:

a) freeze, unsure what to do, and end up pitching to the now-inappropriate agent or editor anyway,

b) assume that it’s a waste of time to pitch to that agent or editor, and just not show up for the scheduled appointment, or

c) assume that the agent or editor is lying about not being open to certain types of book and pitch it anyway — because if it were a really great book, he would cast ten years of marketing experience aside and grab it on the spot, right?

Wrong. Agents represent what they represent; a rejection based on book category has nothing whatsoever to do with the quality of the book, or even of the pitch. It’s no reflection upon you or your writing. It can’t be, logically: by definition, a pitch-hearer is judging a verbal presentation, not words on a page.

So what should you do if you end up in an inappropriate meeting?

Other than, of course, taking on the quixotic task of trying to convince an industry professional to change utterly how s/he has decided to do business — which is, incidentally, to what pitching to an agent who doesn’t represent your kind of book amounts. Yet conference after conference, year after year, writers will bullheadedly insist upon acting as though every agent represents every conceivable type of book — and responding to the practically inevitable rejection by concluding that their books simply aren’t of interest to the publishing industry.

That’s poppycock, of course: the only rejection that means anything at all about your book’s marketability is one that comes from someone who specializes in your chosen book category.

But you already know that you’re looking for Ms. or Mr. Right Agent. Let’s get back to the practical issue of what you should do if you end up with Mr. or Ms. Wrong.

You could, of course, just thank the agent and walk away immediately. This is, in fact, what most agents in this situation are hoping you will do (more on that below), but better than that, it preserves your dignity far better than the usual writer’s reaction, to argue about whether the book would be a good fit for the agency. (Which never, ever works, in case you were wondering.)

However, you’ve got time booked with a seasoned industry professional — why not use it productively? Why not ask some questions?

Hear me out. Remember that you are at the conference not merely to make contacts with people in the industry, but to learn how to market your work better. Yes, you will be disappointed, but I can absolutely guarantee that an hour after the meeting, you will be significantly happier if you didn’t just sit there, feeling miserable and helpless.

What kind of questions, you ask? Well, for starters, how about, “If you were in my shoes, which agent here at the conference would YOU try to buttonhole for an informal pitch?”

Or, “Does anyone at your agency handle this kind of work? May I say in my query letter that you suggested I contact this person?”

Or, even more broadly: “I understand that this isn’t your area per se, but who do you think are the top five agents who DO handle this sort of book?”

Usually, they’re only too happy to help; don’t forget, this is an awkward moment for them, too. Only sadists LIKE seeing that crushed look in a writer’s eyes.

Seriously, it’s true. Mentally, I promise you, that agent will be cursing the evil fate that decreed that the two of have to spend ten or fifteen interminable minutes together; he doesn’t want to face recriminations, either from disappointed aspiring writers or from his boss if he comes back with work that he is not technically supposed to have picked up. (Editors at major publishing houses, anyone?) So many will become very frosty, in the hope you will walk away and end this awful uncomfortable silence.

If you can pull yourself together enough to move on to topics that you’re both comfortable discussing, trust me, the agent will appreciate it. Not enough to pick up your book, but still, enough to think of you kindly in future.

Don’t underestimate how helpful that may be down the line: both agents and editors move around a LOT. Just because the guy in front of you isn’t interested in your current project doesn’t necessarily mean that he won’t be interested in your next, right?

Approaching the disappointment as a learning experience can make the difference between your stalking out of your meeting, biting back the tears, and walking out feeling confident that your next pitch will go better.

Besides, agents are often flattered by being asked their opinions, I find. There’s such a thing as human nature: few people are insulted by being admired for their expertise.

So it’s worth your while prepping a few questions in advance, as insurance. If the agent or editor seems approachable, you might even want to ask, after the other questions, “Look, I know it isn’t your area, but you must hear thousands of pitches a year. Would you mind listening to mine and giving me some constructive criticism?”

Remember, though, that when you ask for advice, you are requesting a FAVOR. Be accordingly polite — and grateful.

Particularly the latter. As someone who both teaches classes and goes to a lot of writing conferences, I both see and have first-hand experience with the VERY common ilk of writer who, having found a knowledgeable person in the industry gracious enough to answer questions, quickly becomes super-demanding. Literally every agent and editor I have ever met has a horror story about that writer at a conference who just wouldn’t go away.

A word to the wise: remember, stalking is illegal, and no amount of friendly helpfulness means that a “I’m sorry, but I don’t represent that kind of book,” into a “In your case, I’ll be delighted to make an exception.”

I’m going to be writing at some length later in this series about navigating the rather tricky etiquette of the pitching situation, but for starters, here’s a great rule of thumb: let the other party set the level of intimacy.

And regardless of their level of interest, try to make it a nice conversation, rather than a confrontation or a referendum on your prospects as a writer — an excellent plan regardless of whether your assigned pitch meeting is a good fit or not, actually.

Here again, background research helps: knowing something about the agent or editor will not only minimize the probability of ending up in an inappropriate pitch meeting, but will also enable you to ask intelligent questions about how he handles his clients’ work.

For instance, in the past, most fiction was published first in hardcover; until fairly recently, newspapers refused to review softcover fiction. However, increasingly, publishing houses are releasing new fiction in trade paper, a higher-quality printing than standard paperback, so the price to consumers (and the printing costs) may be significantly lower.

Why should you care? Well, traditionally, authors receive different percentages of the cover price, based upon printing format. Trade paper pays less than hardback.

So if you were speaking with an agent who had a lot of clients who were publishing in trade paper, you might want to ask, “So, I notice that several of your clients published their first novels in trade paper. Is that your general preference? What do you see as the major advantages and disadvantages to going this route?”

Knowing something about the books an agent has sold will also demonstrate that, unlike 99.9% of the aspiring writers he will see this season, you view him as an individual, an interesting person, rather than a career-making machine with legs. This can be a serious advantage.

Why? Well, think about it: if the agent signs you, the two of you are going to be having a whole lot of interaction over a number of years. Would you prefer his first impression of you to be that you were a nice, considerate person — or a jerk who happened to be talented?

I heard all of you who just thought, “I don’t care, as long as he signs me.” Go stand in the corner until your attitude problem improves; impolite writers make all of us look bad.

Being conversant with the books they have handled is flattering: we all like to be recognized for our achievements, after all. Agents and editors tend to be genuinely proud of the books they handle; remember, the vast majority of ANY agent’s workday is taken up with her existing clients, not ones she is thinking about perhaps picking up.

And let’s face it: if you’ve paid hundreds of dollars to attend a literary conference (and possibly travel expenses on top of that), it doesn’t make sense to limit your pitching to a single, pre-scheduled pitching appointment. It’s in your best interest to find out in advance who ALL of the agents and editors who deal with your type of book are, so you may buttonhole them in the hallways and pitch.

Don’t worry; I shall be giving you some tips on how to do that without coming across like a stalker. (Which, again, is ILLEGAL, no matter how badly you want a particular agent to hear about your book.)

Boning up on the facts can also help you calm down before giving your pitch. Instead beginning with a nervous “Hi,” followed by an immediate launch into your pitch, wouldn’t it be great if you could stroll in and break the tension with something along the lines of, “Hello. You represent Lynne Rosetto Casper, don’t you? I just loved her last cookbook.”

Trust me, she will be pleased to meet someone who has contributed to her retirement fund by buying one of her clients’ books, even if that someone happens to want to pitch her a kind of manuscript she doesn’t represent.

One caveat: if you plan to make mention of a particular book, do come prepared to talk about it for a couple of minutes. Don’t make the common mistake of praising a book you haven’t read. And don’t lie about liking a book that you hated, of course.

Pitch specifics follow in the days and weeks to come. In the meantime, keep up the good work!

Posted on - 6 Comments on Conference pitching warm-up, part II, in which you may be surprised to learn that you and the agent or editor on the other side of the pitching table actually want the same thing. Honest.

Conference pitching warm-up, part II, in which you may be surprised to learn that you and the agent or editor on the other side of the pitching table actually want the same thing. Honest.

Yesterday, I was waxing poetic on an must-follow piece of conference-preparation advice — if you are looking for an agent (as the vast majority of writers willing to shell out the dosh to attend major conferences are), it makes sense only to invest in attending conferences where agents with a proven track record of selling with your type of book will be available for your pitching pleasure.

Feel free to derive an important corollary from this excellent axiom: from this moment on, ONLY pitch or query your book to agents who represent that kind of book.

Seems so simple, put that way, doesn’t it?

Yet every year, literally millions of aspiring writers either take a scattershot approach, querying fairly randomly (thus all of those “Dear Agent” letters that folks in the industry hate so much) or let the conferences do the selection for them, pitching to whoever is there with a winsome disregard for matching their books with the right agent.

Sigh.

I cannot say this often enough: you do not want to be signed by just ANY agent — although, in the throes of agent-seeking, it’s certainly very easy to start believing that any agent at all would be better than none. You want the agent who is going to be able to sell your work quickly and well.

Believe it or not, even the surliest agent who ever strode contemptuously into a literary conference and brushed off a pitcher wants this as well. Agents, perversely enough, want to sign authors of books they know they can sell.

Which is, in case you were wondering, why they tend to be so quick to reject what doesn’t fall within their sphere of influence. Since they are inundated with queries and pitches, it is in their best interests to weed out the absolutely-nots as swiftly as humanly possible — and although it may not feel like it at the time, in yours as well.

Don’t believe me? Ask any author who has found herself spending a year or two in the purgatory of a representation contract with an agent who didn’t have the contacts to sell her book, but still snapped up the book because it was in an at-the-time-hot book category. (Yes, it happens.)

So if an agent who doesn’t represent your kind of work rejects you — and this is equally true if it happens at a conference or via query — be open to the possibility that it may not have anything to do with the quality of your writing or the idea you are pitching.

It might just be a bad fit.

I know it’s hard to accept this philosophically when your baby is rejected out of hand, but it is vital for your professional mental health that you bear the issue of fit in mind constantly while you are pitching and querying. Not only isn’t anything personal about a bad-fit rejection — it does not even begin to be a fair test of how the book will fly with an agent who does represent that kind of work.

Let me repeat that, because it’s awfully important: a book’s being rejected by an agent or editor who doesn’t represent that type of work is NOT a viable test of its marketability amongst those who do. Thus it follows with an elegant inevitability that if you want to know whether your book is marketable, you should pitch or query it only to those with whom such a test WOULD be a good indicator of how the publishing industry might view it.

Or, to put it another way, the best way to avoid this kind of rejection is not to pitch or query your book to any agent that isn’t predisposed to be interested in it. Check before you pitch.

Even better, check before you register for the conference where you intend to pitch.

Ditto with editors, by the way. No editor in the business acquires across every conceivable genre; in fact, most editors’ ability to acquire is sharply limited by their publishing houses to just one or two types of book.

So it would be a waste of your pitching energies to, say, try to interest an editor who does exclusively mysteries in your fantasy novel, right? Right?

Another thing that any writer pitching at a North American conference ABSOLUTELY MUST KNOW: all of the major NYC publishing houses currently have policies forbidding their editors to acquire work by unagented writers.

Don’t believe me? Check their websites. At least for the adult market, the policy is uniform. (Some YA imprints have different policies; again, it’s in your interests to check.)

This means, in essence, that the BEST that could happen if you pitched your book to an editor from one of these houses is that he might help you hook up with an agent. Although it’s somewhat counterintuitive, an editor at a smaller or regional house might have more leeway to pick up your book.

Sort of changes how you view those much-vaunted conference appointments with bigwig editors, doesn’t it?

I’m bringing this up because in most of the flavors of common being-discovered-at-a-conference fantasy, an editor from Random House or somewhere similar hears a pitch, falls over backwards in his chair, and offers a publication contract on the spot, neatly bypassing the often extended agent-seeking period entirely.

Conference today, contract tomorrow, Oprah on Thursday.

In reality, even if an editor was blown over (figuratively, at least) by a pitch, he might buttonhole one of the attending agents at a conference cocktail party on your behalf, and they might together plot a future for the book, but you’re still going to have to impress that agent before you can sign with the editor.

In other words, pitching to an editor at a major house might help your book in the long run, but it will not enable you to skip the finding-the-agent step, as so many aspiring writers believe. Sorry.

Frankly, I think it’s really, really unfair to the editors from these houses that more writers’ conference promotional materials are not up front about this policy, considering that it is in fact common knowledge — which means, incidentally, that most editors will assume that a writer attending the conference is already aware of it. It’s not as though the individual editor could change the status quo, after all, or as if he’s following the policy merely because he likes to taunt the hopeful.

Before any of you protest that at the last conference you attended, editors from the Big Five asked for your work as though they intended to pick you up regardless of your representation status, let me hasten to add that you are not alone: the we-accept-only-the-agented is most assuredly NOT the impression that most conference pitchers to editors receive.

There’s a reason for this: unless they are asked point-blank during an editors’ forum how many of them have come to the conference empowered to pick up a new author on the spot — a question well worth asking, hint, hint — most editors who attend conferences will speak glowingly about their authors, glossing over the fact that they met these authors not in settings like this, but through well-connected agents.

See earlier comment about common knowledge. They honestly do think you know. It doesn’t mean that they can’t give you some valuable advice.

Yet few conference brochures or websites are honest enough to feature the major houses’ policies next to the appropriate attending editors’ listings. In fact, most conference rhetoric surrounding pitch appointments with editors directly states the opposite, encouraging pitchers to believe that this meeting could be their big break.

I don’t think that conference organizers do this in order to be mean or misleading — I just think many of them are not hip to the current conditions of the industry. Trust me, no editor is going to jeopardize his job at Broadway by handing a contract to a writer his boss would throw a fit if he signed.

So why, you may be wondering, do editors from the majors attend literary conferences — and, once there, why do they request submissions?

This is an important question, because editors from the major houses request manuscripts from pitchers all the time — but not because they are looking to sign the author instantly on the strength of the book. They just want to get in on the ground floor if the book is going to be the next…

You guessed it: no editor wants to be the one who passed on the next DA VINCI CODE. It’s a gamble, pure and simple.

So even though they would almost certainly not in fact pick up the next DA VINCI CODE if its author DID pitch to them at a conference, having a personal connection with the author is a great means of queue-jumping. If one of them is nice enough to you, you might tell your agent (once you hook up with one) that you want your potential bestseller sent to that editor first.

Heck, if she’s nice enough to you, you might be gullible enough to insist that she gets an exclusive peek at it.

Don’t laugh: it’s not a bad gamble, from their perspective. Aspiring writers, as I believe I have pointed out a couple of hundred times before, can get some strange ideas about loyalty owed to industry types who met them for a grand total of fifteen minutes once.

But trust me: deep in their steamy little hearts, those editors from major houses who ask you to send chapters will be hoping that you will land an agent before they get around to reading the manuscript they requested you send. If you are looking to pitch to an editor who might conceivably pick up your book right away, you are generally better off pitching to an editor from a smaller or regional house.

The overall moral: learning what individual agents and editors are looking for AND what their bosses will allow them to pick up (aside from the next DA VINCI CODE, of course) will help you target both your conference pitches and your queries more effectively.

Everyone — agents, editors, and writers alike — are happier when you do. Honest. Nobody concerned wants to break your heart gratuitously.

Keep repeating to yourself between now and the conference: they don’t reject to be mean; they don’t reject to be mean; they don’t reject to be mean. They’re doing it to fight their way to the book they can support wholeheartedly.

Getting a trifle depressed? Don’t worry — I’m almost through with the don’t list; very soon, we’ll be moving on to the dos, which are far more empowering. Keep up the good work!

Posted on - No Comments on R.I.P., Mr. M — and a few thoughts on marketing

R.I.P., Mr. M — and a few thoughts on marketing

My mother called me with some sad news today: Bob Mondavi, one of the grand old men of my childhood, passed away a few days ago. He was 94, so it wasn’t precisely a surprise, but while normally, the death of a nice little old man would be primarily a matter of local mourning, in this case, pretty much everyone who has ever drunk a glass of good American wine should be just a little saddened by Mr. M’s passing.

Why? Because Robert Mondavi was to a great extent responsible for Napa Valley wines becoming respectable. If you’ve ever paid more than $10 for a bottle of American wine, you might want to drink a toast to his memory.

Oh, there had been good wine coming out of the region for decades before he broke off from his family’s Charles Krug Winery to form the Robert Mondavi Winery (viticulturists are not known for their retiring egos) in the mid-1960s — in the 1890s, my great-uncle and great-grandfather won European awards for a wine grown in what is now known as the Carneros — and there were certainly much better wines being made than at RMW throughout my formative years.

Yet Mr. M was one of the first to see that it wasn’t enough just to make good wine — the world needed to know about it.

Sound familiar? This was someone who understood marketing.

How well, you ask? Well, as hometown legend has it, for years and years, it was extremely difficult for Californian winemakers to sell Sauvignon Blanc to restaurateurs. Not because it isn’t a perfectly lovely varietal — Mike Grgich, another of the grand old men of my childhood (perhaps even grander because he liked to sport a rakish beret year-round), has been making one of the best liquids to accompany fish available on earth since I was in pigtails — but because, I kid you not, people weren’t sure how to pronounce Sauvignon.

So they felt uncomfortable trying to say it out loud in front of a waiter.

How did Mr. M handle it, you ask? By changing the name of the wine.

Seriously — RMW was the first to release Sauvignon Blanc under the much easier-to-pronounce moniker Fumé Blanc. The switch was so successful that within a few years, one of the easiest ways to tell if the would-be snob across the table from one on a date knew a grape from a raisin was if he insisted that Fumé Blanc was actually the name of the grape.

Which it isn’t — and couldn’t be, as both of the words in question are adjectives: Sauvignon is the varietal, and thus a noun, but fumé means smoked; blanc means white. By a certain stretch of tastebud definition, a Sauvignon Blanc could be said to have some rather smoky undertones.

But really, what people started ordering in restaurants was a kippered pale thing — which could refer, logically, to anything from a cigarette to sole. But heavens, does it roll off the tongue!

In latter days, like so many family wineries, RMW became the possession of a corporation while retaining the our-kids-and-grandkids-work-here façade. The old winemaking names stick to the the buildings and land long after the flesh-and-blood people who bore those names are long gone. (Which is why, in case you were curious, there’s hasn’t been a Chuck making Two-Buck Chuck for quite some time now.) To outsiders, the Mondavi name, like so many others, is just another brand.

But it was a sad day for a lot of locals when the Mondavis left the Robert Mondavi Winery, the end of an era of winemakers who still remembered having to fight the stigma that used to attach to any American wine.

Mr. M founded RMW the year I was born, and I was graduating from middle school before people stopped laughing at the phrase Californian fine wine. Those grapes have come a long way, baby.

So goodbye, Mr. M. The winemaking — yes, and the wine-drinking — world is poorer for your loss. I hope the angels pulled up something grand from the cellar in honor of your arrival.

And yes, Virginia, I am going to tie all this into advice on your writing career. Just watch me.

How? Well, like it or not, querying is marketing.

A writer has only a very, very short amount of time to grab an agent’s attention in a query letter or a pitch, especially in an e-mailed query. It’s imperative, therefore, to label your book correctly — and that means learning to define it in the terms used by the industry.

Yes, I AM talking about book categories.

Stop groaning, long-time readers — judging by the average query letter, many writers simply don’t know that the industry runs on book categories.

But think of it from the other side of the desk. It would be literally impossible for an agent to sell a book to a publisher without a category label — in an agent’s pitch, it’s usually mentioned before either the title or the premise. And since no agency represents every kind of book, or even every kind of novel, category is the typically the first thing an agency screener is trained to spot in a query.

Knowing that, think about Millicent’s mood immediately after she’s burnt her lip on that latte: how likely is she to feel charitable toward a query that makes her search for the category or — sacre bleu! — guess it?

Some writers, bless their warm, fuzzy, and devious hearts, think that they are being clever by omitting the book type, lest their work be rejected on category grounds. “This agency doesn’t represent mysteries,” this type of strategizer thinks, “so I just won’t tell them until they’ve fallen in love with my writing.”

I have a shocking bit of news for you, Napoléon: the industry simply doesn’t work that way. If Millicent does not know where the book mentioned will eventually rest on a shelf in Barnes & Noble, she’s not going to ask to read it.

Do I see some raised hands out there? You, in the front row: “But Anne, not all books, particularly novels, fall into obvious categories! What if I’m genuinely not sure?”

Good question, You. Yes, for most books, particularly novels, there can be legitimate debate about which shelf would most happily house it, and agents recategorize their clients’ work all the time. However, people in the industry speak and even think of books by category, so you’re not going to win any Brownie points with them by making them guess what kind of book you’re trying to get them to read.

Part of learning to market your writing well involves developing the skills to describe it in terms the industry will understand. When in doubt, pick the category that coincides with what the agency (or, better still, particular agent to whom you are addressing your query letter) represents.

If you found the last paragraph mystifying, please see the posts under the BOOK CATEGORIES heading at right. Scroll down until you find the entries on how to decide which is for you, and study it as if it were the Rosetta Stone.

In a sense, it is: book categories provide terms of translation between the often mutually incomprehensible conceptions of manuscripts held by their authors and the people they are asking to represent them.

Think of your query letter as a label for the bottle of wine you’re trying to sell.

Stop laughing; it’s not all that far-fetched a comparison. Just as a wine connoisseur expects the label to tell her what kind of grapes were used to produce the bottle she’s considering serving with her dinner, to try to figure out if it’s the kind of wine she tends to like, Millicent and her ilk want a query letter or pitch to inform them up front what kind of a book the querier is offering.

That’s not so unreasonable, is it?

Or, better yet, think of it as a personal ad. (Oh, come on, admit it: everyone reads them from time to time, if only to see what the new kink du jour is.) In it, you are introducing yourself to someone with whom you are hoping to have a long-term relationship — which, ideally, it will be; I have close relatives with whom I have less frequent and less cordial contact than with my agent — and as such, you are trying to make a good impression.

So which do you think is more likely to draw a total stranger to you, ambiguity or specificity in how you describe yourself?

This is a serious question. Look at your query letter and ponder: have you, as so many personal ads and queries do, been describing yourself in only the vaguest terms, hoping that Mr. or Ms. Right will read your mind correctly and pick yours out of the crowd of ads? Or have you figured out precisely what it is you want from a potential partner, as well as what you have to give in return, and spelled it out?

To the eye of an agent or screener who sees hundreds of these appeals per week, writers who do not specify book categories are like personal ad placers who forget to list minor points like their genders or sexual orientation.

Yes, it really is that basic, in Millicent’s world.

And writers who hedge their bets by describing their books in hybrid terms, as in “it’s a cross between a political thriller and a historical romance, with helpful gardening tips thrown in,” are to professional eyes the equivalent of personal ad placers so insecure about their own appeal that they say they are into, “long walks on the beach, javelin throwing, or whatever.”

Not very effective marketing, is it? Other than provoking idle speculation about precisely what kinds of activities would logically fall into the whatever category, appealing to both the beach-walker and the javelin-thrower, labeling this vague just isn’t all that intriguing.

Trust me, to the eyes of the publishing industry, this particular type of complexity doesn’t make a writer look interesting, or a book like an innovative genre-crosser. To them, this at best looks like an attempt to curry favor by indicating that the writer in question is willing to manhandle his book in order to make it anything the agent wants.

At worst, it comes across as the writer’s being so solipsistic that he assumes that it’s the query-reader’s job to guess what “whatever” means in this context.

Again: just how cordially do you think Millicent is going to respond to an invitation to play a guessing game with a total stranger? And don’t you want to know before you order a glass of wine whether it’s a white or a red?

Be specific, and describe your work in the language Millicent will understand. Because otherwise, you run the risk that she’s just not going to understand the book you are offering well enough to know that any agent in her right mind should be grateful to read it.

And please, don’t allow a handful of rejections to convince you that you don’t have a marketable book. Remember, there was a time that wine sellers laughed whenever anyone said that good wine was being produced in the Napa Valley.

Ask the shade of Bob Mondavi: it took a whole lot of convincing — yes, and giving away a whole lot of sample tastes — to establish the region’s reputation to the point that a Napa Valley wine meant something specific in the potential buyer’s mind. About fifteen years’ worth, in fact.

Not a bad parallel for an established author’s quest to market her latest work vs. a first-time writer’s, eh?

Stop giggling; it’s true. If the potential buyer is already familiar with a winery’s reputation, it’s far easier to cajole him into taking a chance on its most recent vintage than if he’s never heard of it. It might take some persistent marketing to convince him to taste what’s in the bottle and judge for himself whether the wine’s any good.

Think about it: whose book are you more likely to pick up in a bookstore, a brand-new author’s first book or the latest from an author you’ve been reading for years? And how likely are you to look for a thriller in the romance section of the bookstore?

Label your work well. You want Millicent to ask to taste what’s in the bottle, don’t you?

Next time, I’ll get back to craft issues. Keep up the good work!

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Getting good at incorporating feedback: oh, dear

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Today, thank goodness, is the last installment of my series on how to deal with revision requests — and buckle your seatbelts, everybody; it’s going to be a bumpy night.

I have been dealing with this topic at length, because for all of the complaints one hears amongst writers about unreasonable editorial demands, writers actually do not tend to talk much amongst themselves about practical means of accommodating or rejecting requested changes.

Yet another area, I suspect, where fear of appearing less accomplished than other writers (“Of course, I can make those changes! In my sleep! Hanging upside-down from my toes like a bat!”) keeps us from sharing common experiences.

Also, most published writers are too nice (or too reputation-savvy) to discuss the problems their books have encountered on the way to publication, even in the relative safety of a writing class or literary contest. So their published comments on the subject tend to sound as though they’ve just joined a major sports franchise: “Everyone here has been wonderfully supportive. I’m just trying to do my best for the team.”

Understandable, of course, but not as helpful to constructing aspiring writers’ expectations of the publishing process as it might be.

Especially for a first book. If you are new to the writing game, you are, unfortunately, far more susceptible to micro-editing than a better-established author; from the editor’s prospective, you have fewer bargaining chips, and from yours, you do not yet have the market experience to be able to put your foot down with credibility.

To put it bluntly, you do not yet have a comeback to that all-too-common editorial comment, “Look, I know what sells, and you don’t.”

While it definitely behooves a new author to recognize that this statement is usually true, today, we’re going to tackle the worst-case scenario for when it isn’t: what do you do if your agent or, still worse, your editor has asked you to make a major textual change that you genuinely feel would be harmful to the book AND every polite, professional means of demurring has failed?

Before I move on to the final steps of the process, I want to repeat my earlier disclaimer: please do NOT take the steps advised below before taking the ones described in my last post — or, indeed, the ones from throughout this entire series. Starting the delicate negotiation process in the middle will not speed your efforts; it will, however, greatly increase the probability of insulting your editor and/or agent, upon whose good opinion your work is largely dependent.

Take it slowly, and remember to be polite at all times.

If you have taken the steps in order, by the time you are ready to proceed to the more serious argumentative steps below, you will have learned enough about your critiquer to be able to avoid his pet peeves in argument. You also will already have taken the minor points off the table, in order to concentrate on the primary issues; Steps 1 — 10 (explained in my last posts) will achieve that.

Even if you cannot resolve all of your contested points, you will at least have learned a great deal about WHY the editor wants the changes — and how flexible he is. If he’s a my-way-or-the-highway kind of guy, or if he is terrified of symbolism, or if he’s a point-of-view Nazi, you’re MUCH better off knowing that early in the editing process.

This may not, in short, be someone accustomed to compromise.

From here on out, I am going to assume that you have been a model of restraint and courtesy throughout your dealings with the poor advice-giver. Let’s move on to what you do when your editor or agent has refused to fall in with your first genteel indications of displeasure.

(11) Make the changes you have already agreed to make — then reassess.

It’s a good idea to wait a few days, deadlines permitting, before implementing ANY changes you conceded in your earlier discussions. It’s been my experience that my clients tend to feel rather let down if they make the changes right away, as though they had lost the fight entirely. Taking some time to let the intense feelings subside permits you to reassess the text calmly.

Then take a look at the remaining contested points: is there any way at all that you could make those changes, now that you have won some of the concessions that you wanted? In other words, are you sure that you want to push this fight to the next level?

(12) Make your case — but do not, under any circumstances, resort to ultimatum.

I know, I know: so far, this has been a list of dos, rather than don’ts. I mention this because it’s almost always the first thing a writer wants to do at this juncture.

Heck, for many writers, it’s the first thing they want to do when any conflict arises with their agents or editors; I’ve known writers who have threatened to dump agents who went three days without answering an e-mail.

I can’t imagine how writers gained a reputation for being a hypersensitive bunch.

I’m not bringing up our collective reputation flippantly — it does affect how folks in the industry respond to our e-mails when we’re angry. It’s not all that uncommon for an agent to hold off on answering a writer’s anguished outcry for a few days or even a week, waiting for this author to calm down.

Unfortunately, many writers interpret silence as rejection. (Can’t imagine why they would leap to that conclusion, can you, when some agencies now no longer bother to inform submitters that their manuscripts have been rejected?) After a few such missives, upping the ante to an ultimatum may well appear to be the only means to get an agent or editor’s attention.

Don’t do it.

Even if you are 100% right, engaging in a pitched battle with your editor after the book is often like a Mini Cooper’s contesting the right of way with a Mac truck: legally, the truck may have to yield to the Mini, but if it does not, the Mini is going to be far more damaged than the truck, right?

As I MAY have mentioned before, the steps to come are to be reserved for ONLY those situations where you have tried several rounds of tactful, non-confrontational approaches to ironing out your differences with your editor or agent FIRST. If you escalate the conflict too early in the discussion process — as, alas, too many writers do — before you have tried the preliminary steps, you run the risk of being dismissed as unable to take criticism.

At worst, your passion in defense of your book may come across to your editor as an ultimatum: take my book as is or not at all. Or, in the case of a revision request impasse with an agent, as an implied threat: stop asking me to change my manuscript and start sending it out to editors, or I’ll take it to another agency.

Bad, bad, BAD idea. This is not an industry that takes well to ultimata. They’re far too likely to say, in the words of the immortal Noël Coward, “Pack up your talent; there’s always plenty more.”

Yes, even with the author of a book they love. Most standard publishing and agency contracts are specifically written to make it far from difficult for an editor to dump an uncooperative writer.

So do try your utmost not to allow the situation to degenerate into ultimatum-flinging. You may be hopping mad, and thus have to do violence to your emotions in order to take the early non-confrontational steps I advised earlier, but trust me, it’s honestly in your best interest to be as sweet as pie socially while you are raising hell textually.

(13) Separate the fact-based issues from the opinion-based issues, and demonstrate that you are correct about the facts.

This may seem as though you should have done it at the beginning of the process, but providing someone who regards himself as an authority on a book with evidence that he is flat-out wrong is actually a fairly confrontational move. Few of us like admitting that we are wrong, and occasionally, one does meet an editor or agent who is on, as we say on this coast, his own little power trip. Even if you absolutely have to prove your contentions, it’s best not to humiliate your opponent.

Be very clear about whether it is the fact in your book your critiquer is contesting or your interpretation of them — an issue very likely to be muddied in a memoir or other nonfiction book. If you have done your homework and can back up your claims, the should be non-negotiable; if it is the facts, quietly provide photocopies of reputable print sources for your contentions. (Print sources are better than electronic ones in this instance, as the printed word has greater power in the publishing industry than does electronica.)

On questions of grammar, for instance, simply photocopy the page in one of the standard editing guides — you own a copy of Strunk & White, right? — and mail it to your critiquer. Write a nice cover letter, of course, saying, “Hey, after our discussion about this, I thought I should double-check my facts, and…”

Don’t gloat, and don’t negotiate: you are sending this corroboration as a courtesy, not as persuasion. This evidence is merely your way of explaining why you will NOT be making the requested factual or grammatical changes. Do it politely, and finish your cover letter with an assurance that you’re already busily working on the OTHER changes he’s requested.

At the end of this step, you should have a list of all of the remaining contested issues that are purely matters of opinion. Again, reassess: are the remaining points worth a fight?

(14) Bring in outside help, if appropriate.

If you have an agent, this is a great time to turn the matter over to her — the situation has gone beyond your ability to negotiate. Your agent may well know more about this editor than you do, or about editorial imperatives within the publishing house. There may be more going on here than you realize — such as, for instance, the hiring of a new senior editor who has just declared strong opposition to the kind of argument you are making in your book.

If you do turn the issue over to your agent, you must recognize that you are no longer one of the negotiators. As such, you must accept the outcome.

Think of it like the electoral college: technically, you are not voting for a presidential candidate, but for an elector who has PLEDGED to vote for that candidate. Like delegates taking the primary and/or caucus results from their states to the national elections (who are bound to vote for particular candidates only on the first ballot, FYI; the media seem a little fuzzy about how that fact might conceivably affect the Democratic nomination this year), electors can in fact change their votes in a pinch.

In other words, your agent may come back with a compromise that does not please you.

If the agent is the one making the suggestions, however, or if you do not have an agent and are in dispute with an editor at a small press, you may need to explore other options for outside help.

Running the remaining suggestions past your first readers, for instance. Your bargaining position will be marginally stronger if you can legitimately go back to your critiquer and say,

Hey, I know that you are pretty firmly committed to my removing the Ellen character, but none of my 15 first readers drew the same conclusion you did about her. Your concern was about male readers, and half of mine were men. Would you be open to reading a revised manuscript that did retain Ellen, to see if any of the compensatory changes I made alters your dislike of her?

If you are writing nonfiction, consider calling in an expert in the field to back you up. Having spent many years teaching in a university, I can tell you that most academics will very happily devote half an hour to talking to any writer who is interested in their life’s work.

You may have trouble tracking down a famous professor to corroborate your points, but it is often surprisingly easy to get to one of the top people in the field. Offer to add a footnote or a line in your acknowledgments in exchange.

If the expert supports your view, resist the urge to gloat. Call your agent or editor and say, “Hey, I’ve been thinking a lot about what you said about point X, and you raised an excellent point.” (Even if he didn’t.) “I thought I should double-check, so I contacted…” (Refer to your expert by every title she has ever held.) “And SHE says…”

Few editors or agents would continue to argue with you at this point. You will have given them a piece of proof that they can use if higher-ups at the publishing house raise the concern.

(15) For the opinion-based suggestions, recognize that you are dealing with someone else’s OPINION, not fact, and you may not be able to change his mind.

If the editor/agent categorically refused to negotiate certain points (or all of them), you may have found yourself reduced to steps #13 and #14 rather quickly. Once you have winnowed out all of the fact-based objections and tried to prove that you are not alone in believing as you do, you just have to face that your critiquer may not actually have any rational reasons for certain of his objections. Something in your book may have rubbed him the wrong way, and he wants it out.

“In all matters of opinion,” Mark Twain wrote, “our adversaries are insane.”

It is seldom worth the energy to debate the merits of a personal dislike, but if you try, keep your tone respectful. Frequent use of such phrases as, “I respect your opinion, but…” and “I can see what you mean, but I think…” will go a long way toward keeping the conversation civil.

In an extremity, you can always go the Gaslight route — implying gently that the fault is not in the text, but in the beholder — but I warn you, it can provoke anger. Tread carefully as you say: “I’ve been over all of Ellen’s dialogue several times now, and I’m afraid I still don’t see where it is overtly political. If you can identify it, I’d be happy to take out any particular phrase that strikes you as untoward.”

You can fight the good fight for only so long, though, so do not allow this kind discussion to go for many rounds. Try to keep the squabbles brief, so that they do not come to dominate your relationship with your editor or agent.

(16) Know when to stop arguing. Either walk away or give in — but either way, keep a copy of your original version.

Ultimately, you cannot move forward in the publication process unless your agent and editor approve of your work. Period. If you have done everything possible to make sure that you understand how and why your agent or editor thinks they are necessary, and you still genuinely feel that incorporating the last of the requested revisions will ruin the book, take your book and go home.

Or — and once most authors ponder it a little, they tend to prefer this route — go ahead and make the changes. If your agent is indeed right about the book’s being more marketable that way, it may well be worth trying. (You can always discuss the possibility of changing it back with the acquiring editor after she picks it up, after all.)

What you should NOT do is allow the conflict to drag on for months or even weeks after both sides have made their positions clear. It’s not in your interest, and it’s almost impossible not to sound whiny at that juncture.

Nor should you try the surprisingly common reviser’s trick of just skipping certain parts of the requested revisions. Once you have discussed it and lost your appeal, you do need to keep up your end of the deal. Trust me, although you can sometime get away with not making minor changes that were not the bones of contention, I can assure you that your critiquer WILL notice if you do not make the major ones.

If, after you make your case as persuasively as you can while still remaining polite, and you have exhausted your other options for proving your point, prove that the book, and not the passage, is most important to you. Make the changes.

Yes, I know it’s awful, but your only other viable option remaining would be to produce precisely the ultimatum I advised you above to avoid at all costs: take my book as is or forget it. Strategically, it’s always a poor idea to offer a this-or-that choice unless you are comfortable with BOTH of the options you are presenting.

With an agent, this may well be a choice you are willing to offer — although it is not one that you should consider lightly, in light of how hard it is to land an agent these days. If you have another book in the drawer that your agent might interested in representing, this might be a good time to pull it out.

With an editor who has already bought your book, however, you have considerably less leeway. Given how VERY likely it is that an affronted editor will drop the book, and how very much harder it will be for your agent to re-sell it, now that it has a history of conflict, do make very sure that you’re willing for the answer to be, “Fine — go ahead and take the book away.”

Many unpublished writers have romantic conceptions about the purity of their visions, but honestly, I have seen very few books where the entire point of the book was lost due to a stupid editorial decision. Consider this: you need to get your book published before you can make a name for yourself as an author.

If the disagreement between you becomes a pitched battle, you are inevitably the loser in the end. Do not allow the argument to go on long enough or become vicious enough that the editor considers dropping the book — or your agent considers dropping you.

Just get on with it — and move as swiftly as possible from revision to working on your next book.

(17) Be proud that you handled it professionally, regardless of the outcome — and move on with your life.

After you decide to play ball, get the manuscript off your desk as soon as humanly possible; don’t give yourself time to continue to agonize. No need to send a cover letter admitting that you’ve thrown in the towel — a polite note accompanying the manuscript, saying that you have revised it, along with a numbered list of major changes, will suffice.

I know this all sounds like a nightmare for your reputation, but often, poor editorial choices harm the author less than you’d think within the industry. Forced editorial changes that are bad ideas are a well-recognized phenomenon, after all: most reasonable folks in the publishing industry will merely shrug sympathetically and believe you when you mention in later years that your did not want to make the changes in question.

If you make sure to keep a copy of the original version of the book, the one before any of the hateful changes, you can always reinstate your vision in future editions — or, and this actually isn’t terribly far-fetched, if the editor is replaced anytime in the near future. Editors move around a great deal these days, you know.

In the shorter term, notice what has happened here: although it may not feel like it at the time, you are actually better off than you were at the beginning of the revision process. By being polite and professional, you will have established yourself as being reliably pleasant under pressure, a trait publishing house like to know that their authors have before sending them on publicity tours. By going through the steps methodically, you probably will have gained at least a few concessions, so you will be better off than you would have been if you had just kept quiet and made them all.

You will definitely be better off than the many, many writers who, upon being faced with nasty editorial demands, just throw up their hands and hide for months on end, procrastinating about dealing with the book at all. I can’t even begin to count the number of times I have heard agents and editors complain bitterly about writers who do that.

Instead, you kept your dignity and worked through the problem like a professional. Bravo! (Or brava, as the case may be.)

I hope that you will never be in a position to need this advice, of course — but now you are prepared if you ever should. Starting next week, I shall be moving on from this ultra-depressing topic to lighter, more congenial matters, such as increasing conflict in a storyline and how to kill off your characters with aplomb. A relief for everyone, I expect, including your humble correspondent.

And since you have all been such brave little troopers throughout this disturbing series, I have a treat in store for you tomorrow. So make sure to tune in — and keep up the good work!

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Getting good at incorporating feedback: tiptoeing through the tulips…and land mines

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For those of you joining us mid-series, I have been writing for the last couple of days about the unfortunately not unheard-of dilemma of a writer’s being asked by an agent or editor to make changes that the writer not only does not want to make, but believes might do serious harm to the book. Again, I sincerely hope that none of you find yourselves in this situation, but it happens to enough writers — especially first-time ones — that anyone currently on an agent hunt or with a book in editorial circulation should be aware of the possibility.

Why? Well, are you familiar with the old truism about a camel’s being a horse put together by a committee?

As I pointed out earlier in this series, a LOT of people are going to have an opportunity to comment upon a book between the time a publishing house acquires it and when it actually comes out. The editor who acquires it, for instance. Her assistants, who will probably read it before the editor does. Other editors on the committee that approves the acquisition. Their bosses. The marketing department. Advance reviewers.

And, increasingly, agents. Now that agents are expected to have books and book proposals all but print-ready by the time editors see them, they are starting to get the reputation for being rather nit-picky readers, too.

With all of these individuals with widely divergent personal tastes making suggestions on how to make a book more marketable, no wonder authors often become confused — and begin to feel downright embattled.

If this happens to you, take a great deep breath. This is not a situation with which you should be dealing in the heat of anger, which will only render misunderstandings more likely.

And there’s a LOT of room for misunderstanding in any feedback situation — as clever and insightful reader Faustus, MD pointed out yesterday, when first confronted with a list of requested changes, the writer may not necessarily know just how or why the agent or editor is asking for any given revision point.

One reason to go through ALL of the steps we’ve been discussing over the last couple of days is to maximize the probability of any honest-to-goodness misunderstandings coming to light — which I can virtually guarantee you that they will not if the writer storms into a meeting with an agent or editor in a rage.

Hey, let’s take another look at those steps, shall we?

(1) Go through the requested changes one more time, and make sure that you understand what you are being asked to do.

(1a) Print up the editorial memo or letter from your agent and go through the requested changes one by one, highlighting those that seem reasonable enough to make without further discussion.

(1b) Go back through the revision request document again and highlight the requests about which your considered reaction is merely tepid, rather than raising your blood pressure to dangerous levels.

(2) Go through the manuscript and make every change you highlighted. Right away.

(3) Go through the suggestions you have not yet highlighted and ranked them in order of distastefulness.

(3a) Write down a few specific arguments for and against doing each of the suggestions on the I Don’t Wanna list — text-based arguments, rather than merely the fact that you hate the suggestion in question. Be as specific as you can.

(3b) Go through the I Don’t Wanna list, concentrating particularly on the suggestions that you ranked low in noxiousness and the ones that you have determined would not require major manuscript overhauls. Could you see your way clear to making those changes now?

(3c) Make as many of the changes on the list as you can bear, reserving a couple of particular bugbears for further discussion, if you must.

(4) CALMLY and PROFESSIONALLY, ask your editor or agent for clarification of the contested points, mentioning first that you have already made the bulk of the requested changes.

(5) After politely soliciting this further feedback, reassess.

(6) If suggestions remain that you feel you cannot in good faith implement, THEN prepare to negotiate by selecting the 1-3 points you feel are most important.

A necessary disclaimer before I launch into point 7: Before taking ANY of the further steps I am about to discuss, I would STRONGLY suggest going back and read my last two postings in their entirety, because today’s advice is to be reserved for ONLY those situations where you have tried tactful, non-confrontational approaches to ironing out your differences with your editor or agent FIRST.

If you leap to these later steps — as, alas, too many writers do — before you have tried the preliminary ones, you run the risk of being dismissed as unable to take criticism. Trust me, you don’t want that.

If your objections to the advice you’ve been given are justified (and you will have to judge for yourself whether they are), the book will be best served by your clearing the discussion of all extraneous elements; Steps 1 — 5 (explained in my last two posts) will achieve that for you. From here on out, I am going to assume that you have already done that, and have been a model of restraint and courtesy throughout your dealings with the poor advice-giver.

Okay, so now you have been so reasonable that you feel as though your head is going to burst if you have to be polite for a single additional second. What do you do if all of this has not been enough to get your powerful critiquer to drop his most ill-conceived demands?

(7) Present your case for a couple of points — calmly, politely, and in a tone that implies that you are consulting a trusted authority figure for much-appreciated advice.

Please note that I have NOT advised your arguing the point until this step. Up until now, you have been as cooperative as humanly possible, right? All you did before was ask for clarification, thus leaving your critiquer a face-saving way to back down from the advice you consider silly. Since that did not work to your satisfaction, you are well within your rights to make a sane, well-organized argument in favor of your position.

PROVIDED that you pick only a couple of points to argue. I’m quite serious about this — more, and you’re going to sound as though you’re rejecting the whole shebang out of hand.

Be polite in your discussion, and reiterate up front (and without whining) that you have already made the bulk of the requested changes. Identify each change that you have already made in the text (aren’t you glad now that you took my advice and generated a revision list?), then explain precisely what it is you think you have been asked to alter, and give your reason for believing each will not help the book.

Even if you think the effort is going to kill you, it’s IMPERATIVE that you state our case without making your critiquer seem stupid for having suggesting such a ludicrous thing. Try, for instance, to avoid using words like disembowel, destroy, or decimate; they inflame tempers on both sides of the discussion.

Instead, state your fears about what such a change will do to the integrity of the book.

Let’s say you’ve been asked to remove a strong secondary character, Ellen, because twice in the course of the plot, she makes feminist statements (yes, it happens). When you asked your editor to explain why in Step 4, he said that the character was too political, and that male readers would not like her. He advised, instead, that your 40-year-old protagonist, Natasha, should have an extremely non-threatening teenage sister who resembles Natalie Portman in many significant physical respects, in order to make your novel more filmic.

Your original instinct, I’m guessing, might have been to frame your answer rather like this:

You sexist idiot, you have missed the entire point of my novel! What are you going to suggest next, that the courtroom scene take place in the middle of a Girls Gone Wild video taping?

While undeniably emotionally satisfying in the moment, such a response is unlikely to elicit the kind of let’s-work-together vibe conducive to long-term problem-solving.

It would serve both you and the book better if your answer went something like this:

I’ve finished almost all of the revision that you asked me to do, but I am still having difficulty conceiving how I can remove Ellen from the plot entirely. She is the voice of ethics in the plot, and as a neurosurgeon, she is able to speak with authority about their mother’s dementia. If Ellen were a high school senior, I fear that her statements about brain chemistry might lack credibility. I would welcome any bright ideas you may have for getting around this problem.

BE BRIEF, refrain from invective, and ALWAYS end with a request for advice.

Why that last bit? Asking shows respect, and even if you don’t understand how your editor could possibly have graduated from a decent elementary school, given his language skills, you need to maintain professional respect.

Unless you already have a well-established working relationship with the agent or editor requesting the changes, it is almost always easier to make these points in writing, rather than on the phone or in person. Most of the writers I know prefer expressing themselves in writing, anyway, and it permits you to state your case in its entirety before your agent or editor has a chance to interrupt you.

(8) Suggest alternatives.

For each requested change, offer to make a DIFFERENT change that you think will better achieve the goal. If you are presenting your arguments in writing, it would make tremendous sense to incorporate this step with the previous one.

Be practical, and offer your editor a smorgasbord of appetizing choices, so he can feel good about changing his mind. Could a scene that was not cut go instead of the cut one, for instance? Could your book’s argument be made stronger if you simply added another example, instead of deleting a point?

Do be up front about any plot or argumentative problems these changes will cause — and never, ever, EVER suggest any change that you are not willing to make. (Yes, Virginia, writers occasionally do.)

In the case of the novel about Ellen’s sister, you could simply add a paragraph to the previous one:

I have been considering giving Ellen a husband and a couple of children, to make her more sympathetic to the male readers you mentioned. This would require substantial revision of the timeline of the flashback sequence, where Natasha and Ellen are children together, which I am not sure I can complete by our two-week deadline. (Were you anticipating the flashback being cut entirely if I incorporated a teenage sister? If Ellen is 25 years younger than Natasha, they could not have been children together.)

Alternatively, if the deadline is indeed firm, I could give Ellen a wacky hobby, such as beekeeping in her attic, to make her bon mots come across more as a general sense of humor, rather than political commentary. Do you think this is a good idea? I am not convinced that the head of neurosurgery at Manhattan General would have the time (or the attic space) for such a hobby, but that could be part of the humor.

If you cannot come up with alternatives that please you, offer trade-offs from the lower rungs of your I Don’t Wanna list. If you make a less detestable change, can you retain a plot element that your heart is set on keeping? If length is the issue, is there something else you could cut that would allow you to keep your favorite scene?

What you’re trying to do here, of course, is to see the book from the editor’s perspective: is the change he is suggesting at all likely to make it impossible to keep a part he particularly liked? Is there a compromise you can suggest that would allow both of you to be partially pleased with the outcome?

Here’s a strategic solution to the Ellen problem that would make everybody happy:

Since Ellen’s medical expertise saves much exposition in the book, I am reluctant to remove her entirely. If I don’t have a fairly significant character working at the hospital, I don’t know how I can justify keeping that scene in the nurses’ locker room; as we both agreed, it is a highlight of the book, but for the joke to work, a female doctor has to walk into the room. However, I have had a bright idea that would allow keeping that scene and give the book a teenage girl character without eliminating Ellen: what if I gave Ellen a Portman-esque teenage daughter who is a candy striper?

(9) Be receptive to — and grateful for — suggestions for resolving the contested issues.

Listen carefully to your editor or agent’s response. If you are contesting a major point in the critique, you probably will not gain a total victory, but you will probably pick up some minor concessions along the way. Don’t turn your nose up at these; they add up.

Make absolutely sure to express gratitude for any concessions you do win. This may not seem necessary in the moment, but trust me, your agent or editor will remember it the next time s/he’s warming up to giving you feedback again.

(10) Document your agreement.

If the previous steps involved verbal discussion, it’s a good idea to send an e-mail the next day, recapping what you believe the mutual decisions to have been. It’s not a bad idea to do this even if the back-and-forth was in writing.

That way, you minimize the possibility of — chant it with me now, everybody — misunderstandings about what you have been asked to do.

Keep it brief — you really do not need to present more than a numbered list, accompanied by a preamble about wanting to double-check that you have understood correctly — and again, be as polite as humanly possible. Thank your agent or editor profusely for taking the time to discuss these points.

In the vast majority of cases, following these will get an author to a point where she can live with the suggested revisions, without engaging in bloody battles for dominance. In my next post, I shall discuss the hair-raising possibility of dealing with an editor or agent who — sacre bleu! — refuses to negotiate.

So may sleep tonight: rest assured, those cases are exceedingly rare; everyone concerned is ostensibly on the same side here, right?

Keep up the good work!

Posted on - No Comments on Getting good at incorporating feedback: there’s reasonable, and then there’s REASONABLE

Getting good at incorporating feedback: there’s reasonable, and then there’s REASONABLE

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Congratulations, everybody: we have now made it through protracted and sometimes painfully self-revealing discussions of something writers seldom discuss amongst themselves, learning how to become better hearers, readers, and incorporators of feedback on our manuscripts. A round of applause to all of you for being brave enough to hang in there all the way through it.

From this point through the rest of the series, we’re going to be upping the ante a little, to talk about a common feedback situation that almost invariably stresses out even the best-prepared writer new to the biz. Today, I would like to talk about how to handle authoritative revision requests, the ones that are — or at least appear — non-negotiable because they come from your agent (or prospective agent) or editor.

Before we begin, however, a word or two of caution.

I know that I’ve been harping on this for the entire series, but I would like to reiterate yet again: it is VITALLY important that you do not blow up when first asked to change your work. At least, that you do not blow up in front of the person asking for the changes — and the farther you and your manuscript move along the bumpy road to publication, the more vital this is.

While it would be merely impolite to snipe at a well-meaning critiquer of your work within the context of a writers’ group, it might well harm your reputation if you snarl back at an agent (even after you have signed with her) or an editor, NO MATTER HOW WELL JUSTIFIED YOUR RESPONSE MAY BE.

I’m quite, quite serious about this: just don’t do it. Even when confronted with the world’s biggest buffoon screaming in the world’s loudest voice, if you reply in kind, it is YOUR reputation that will be hurt, not the critiquer’s.

You need to maintain the reputation of being an easy-to-work-with writer, because it is a selling point for any future book you write. In the shorter term, being calm in the face of criticism will also bring rewards. You want your agent to send your work out eagerly and to speak of it positively, don’t you? You would like your editor to look upon your next draft with favor, don’t you?

However friendly your agent and/or editor may be, until you are a relatively well-established writer, they honestly do have power over you. So please, don’t insult them if you can possibly avoid it.

Among other plusses, if you remain pleasant when criticized, you will have the element of surprise on your side. As I hinted the other day, as a group, agents and editors tend think of us as people who will instantly begin howling with outrage if they suggest that we change so much as a semicolon of our precious work.

(This is one of the reasons, by the way, that it is easier for writers with even the most minor journalistic experience to find agents and sell their work. Journalists, the publishing world believes, have learned through hard experience how to take critique without quibbling. See why I keep urging you to try to place pieces in your local community paper as eye-catching query letter candy?)

Writers have a simply TERRIBLE reputation amongst agents and editors as crybabies, whiners, and folks who just don’t seem to understand that publishing is a BUSINESS, people. They believe, in short, that most of us so fall in love with our own words that we bleed when they are cut.

We have all met a few writers like that, of course; they pop out of the woodwork regularly at writers’ conferences. You’ve met them, haven’t you? They are the ones who tell horror stories about how an agent — get this! — had the nerve to ask for the book to be revised! Clearly, the agent was an idiot who did not understand the brilliance of the book.

They are the ones who sent out a query letter once, got rejected, and never sent another because they were too furious. Clearly, there is a conspiracy to keep great work off the shelves.

They are the ones who unstrategically begin their pitches with, “Well, I know you’re going to say that this is too radical/too conservative/too original ever to sell, but…”

They are, in a word, inflexible.

I can feel some of you squirming in your desk chairs. “All right, already, Anne,” I hear some of you muttering. “I GET it: I need to present myself as a super-reasonable person to my agent and editor, even when I’m secretly seething. I’m sure I’ll be able to control myself when the time comes.”

Not that my faith in my readers isn’t close to infinite, but…are you positive about that?

We all like to think of ourselves as reasonable people, but here’s a hypothetical that should make your toes curl: what if you, after struggling for months or years to make your work market-ready, receive an e-mail from your agent or an editorial memo suggesting something that you firmly believe, after you have thought about it long and dispassionately, that you feel will ruin the book if you complied with it?

I would love to be able to tell you that this never happens, but sometimes it does. Just as not every agent will be the best advocate of your work, not every editor will have the judgment to maximize its potential. Yours might be that editor’s first book, or the first book of its type, or the editor’s heart might not be in it.

That’s not as far-fetched as it might sound. I have — and I tremble to say this, but its true — actually seen friends’ and clients’ work CHANGED by an untalented editor from being grammatically correct to being grammatically incorrect.

No, that wasn’t a misprint. Not so long ago, I had had a rather pointed argument with an otherwise reasonable editor at a major NYC publishing house who insisted that “everyone and his Uncle George” was wrong. He thought it should be “Everyone and their Uncle George.” I referred him to Strunk and White, of course, and privately cursed his high school English teachers, but my point here is that it is not very uncommon for the writer to have a better grasp of the rules of grammar than junior editors.

I know. It’s awful, and the universe really should not work that way. Shame on it.

While you can always part company with an agent who seems to misunderstand your work, after a press buys it, you will have considerably more difficulty walking away from an editor with whom you do not click. You do not want to earn the reputation of being a contract-breaker, any more than you want to be known as someone who blows up over every suggested change.

So how can you handle this ticklish situation?

Let’s assume that you have already exercised the patience of a saint, and not immediately said, “Wow, that’s the worst idea I have every heard — did you even read the book?” when the authority figure first vouchsafed the suggested changes. Let’s further assume that you gave yourself a few days to calm down before re-reading the contested passages, and generally adhered to the guidelines we’ve been discussing for incorporating any set of feedback.

What should you do next?

Here are some practical steps to take — and do make them in order:

(1) Go through the requested changes one more time, and make sure that you understand what you are being asked to do.

Yes, even if you have already gone through each and every step in the strategies we’ve discussed so far. The ante is high enough here that it’s truly in your best interests to make absolutely certain that there’s NO chance that you’re misinterpreting the purport of the requested changes.

As we saw earlier in this series, it is awfully easy for the writer to overreact to manuscript critique, or at the very least, allow a few criticisms to burgeon mentally into a damnation of the entire work. Receiving a hostile editorial memo or other set of negative feedback from an agent or editor renders this stripe of self-destructive reaction even more likely.

Take a nice, deep breath. Chances are, that’s not what your editor or agent meant to convey. Give yourself a little time to cool down — then proceed to step 1a:

(1a) Print up the editorial memo or letter from your agent and go through the requested changes one by one, highlighting those that seem reasonable enough to make without further discussion.

I’m not using highlighting in its metaphorical sense here — dig up an actual pen and physically mark the pages.

Why? Because until you separate the changes you don’t mind making from the ones that engender insensate rage, you can’t even begin to gain a true sense of how reasonable this set of feedback actually is; being blindsided by even a single request for major changes usually seriously jaundices the writer’s eye to even the most sensible small suggestions that flank it.

Make a separate list of everything you highlighted. These are the textual changes you’re going to make without a murmur.

I know, I know: you’re going to want to fight about it all, but trust me, there’s a good strategic reason to pick your battles here. (More on that later in this series.)

(1b) Go back through the revision request document again and highlight (either in a different color or not, as you choose) the requests about which your considered reaction (rather than your first one) is merely tepid, rather than raising your blood pressure to dangerous levels.

This is a particularly wise course of action if the feedback came in the form of notes in the margins of your manuscript. A LOT of editors have particular words that they like or dislike intensely; don’t take it personally if your critiquer crossed out a bunch of your words and replaced them with synonyms.

Most of the time, accepting such alterations will make little difference to the quality of the manuscript overall. If you don’t care much one way or another, this is an easy concession to make.

Making two passes over the manuscript will help clarify in your mind whether the requested changes that so outraged you at first are worth a fight. If you are going to get into an argument with someone who has power over you and your work, it’s a good idea to narrow your focus down to what is truly objectionable, rather than the critique in its entirety.

If you’ve received feedback in memo form, the same principle applies: if you’re going to have to wrangle over some of the suggested changes, it’s vital that you have a list in hand of what you’re willing to concede.

Yes, even if you’re not happy about it.

(2) Go through the manuscript and make every change you highlighted. Right away.

This is the single best thing you can do to preserve your reputation as a hard-working, reasonable writer. That way, you establish firmly that you are willing to revise the text; it is the CONTENT of certain changes that disturbs you, not the fact of being criticized.

Granted, it may take a little time to plow through them all, but if there was ever a moment in your career not to procrastinate, this is it.

It’s tempting to set the work aside, hoping that your critiquer will change his mind. It’s tempting to think that if you sit on the manuscript for a while, a magic solution that requires no effort will occur to you. Unfortunately, many, many writers before you have faced this temptation, too, and fallen before it.

Agents and editors complain constantly about writers who suddenly disappear for half a year at a time, ostensibly revising. However good the writer’s reasons may be, in the publishing industry, such a delay is considered passive-aggressive and annoying.

Go ahead, allow that irony to sink in for a moment. In an industry where it routinely takes a month to respond to a query, several months to consider a manuscript for representation, and months on end to read a manuscript with a eye to purchasing it, the writer who goes mute upon being asked to revise work is singled out as passive-aggressive.

Go figure.

There are more steps to come, naturally, but since I’m recommending a pretty emotionally-difficult course of action here, I’m going to stop for today, to let you catch your breath. Get a good night’s sleep, everyone, and keep up the good work!

Posted on - No Comments on Let’s talk about this: giving good feedback

Let’s talk about this: giving good feedback

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My decimated garden calls me today, dear friends, begging me to put its squashed hellebores and bifurcated tulips to rights. Rather than waste a posting day — or, to put it more cynically, a day of web-surfing whilst avoiding filling out those tax forms — I’m going to ask you to add beauty and grace to this feedback-incorporation series by sharing YOUR thoughts on what kind of feedback makes the most sense to you.

The question du jour: what makes feedback good? How can feedback-givers present it in such a way that it is most useful to you? What practices should be avoided like the proverbial plague, in your opinion?

I can already hear some of you chortling, eager to launch into this one, so I’m going to let you get right to it without further preamble. Readers have been posting some great observations on what makes for great feedback throughout the series, but I’m curious to hear more. (Also, not blog-browser habitually goes back and reads comments on past posts. If you don’t: this would be a great time to make an exception, because this series has engendered some fantastic commentary.)

Usual cautions, of course: please avoid profanity, so underage writers can continue to visit this site from their school library computers; avoid naming names, no matter how tempting it may be to out a terrible feedback-giver, and remember, things posted online tend to turn up in web searches years later.

I will get the ball rolling: one of the most useful ground rules I’ve ever encountered in a critique group is a ban on ever simply saying, “I liked X,” or “I don’t like Y,” without further explanation. Unless a writer knows the particulars of why a first reader responded to a particular part of the book, s/he can’t really implement the information in a useful manner.

I would also vote for banishing one-word responses from feedback altogether, for the same reason. Perhaps I’m a suspicious soul, but whenever a first reader says, “Great!” or “Brava!” or even “I loved it!” without further comment, I immediately start to wonder if the commenter just can’t think of anything useful to say. (Or didn’t finish the manuscript.)

Okay, it’s your turn: knock my proverbial socks off. I promise that I’ll respond with something more than, “Ooh, I liked that.”

Posted on - 12 Comments on Becoming a good acceptor of feedback: is that a dagger I see before me?

Becoming a good acceptor of feedback: is that a dagger I see before me?

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Welcome back to Part II of my series of tips on how to accept feedback with a minimum of angst, mutually hurt feelings, and/or swordplay. Since we have a lot to cover today, let’s rush right into reviewing our tools so far for dealing with written manuscript critique:

1. Don’t argue about the feedback with the feedback-giver.

2. Read, reread — and get a second opinion.

3. Don’t decide right away how you’re going to handle the critique — or how you’re going to apply its suggestions to your work.

4. Remember that you and the critiquer are on the same side. Even when it doesn’t feel like it.

5. Don’t use an industry professional as the first — or only — reader of your manuscript.

Oh, look — here’s a corollary to #5:

6. Don’t expect your readers to drop everything to read your manuscript. Especially if they happen to work in or with the publishing industry.

To put it another way, just because an agent, editor, or friend expresses an interest in reading your book does NOT imply either that (a) s/he has nothing else to do but sit around until you cough up the manuscript OR (b) s/he is planning to drop everything else s/he currently has on her plate in order to read it from beginning to end the nanosecond it arrives in the mail.

But try explaining that to an aspiring writer who has just received such a request from a pro for the first time.

Because this is such a common set of misconceptions, those of us in the biz see them manifest in quite a variety of ways. Let’s see if we can’t unearth another examplar or two to show how:

Written feedback meltdown #4: Tatiana’s agent, Ulrich, pitched her novel, PAY ATTENTION TO ME NOW! to editor Vivienne in last November — and now, at the end of March, Vivienne still hasn’t yet vouchsafed an opinion on it.

Tatiana is going nuts with anticipation. She wants to be a good client, yet she can’t resist sending Ulrich e-mails every few days, asking if there’s been any word yet.

No? How about now? Or…now?

He answers every third tersely: “What makes you think that I would keep that kind of news from you?”

She knows that he has a point, of course. She tries to restrain her anxiety, but she’s a novelist, after all — she’s an inveterate situation-dissector. Her brain is hard-wired to make up motivations.

So on Monday, she attributes the delay to Vivienne’s difficulties in gathering an editorial committee so close to Easter; on Wednesday, she is depressed into a stupor because she’s convinced that Vivienne has passed on the book, and Ulrich just doesn’t know how to break the news to her; by Saturday, she’s frantically re-editing the manuscript, absolutely certain that Vivienne has spent the last three months unable to make it past the first page.

Long-time readers, would you care to guess where that’s manuscript actually been for most of the intervening period?

That’s right: under three other manuscripts-to-be-read on Vivienne’s coffee table, competing for her time and attention with the editor’s significant other, work, meetings, her sister’s impending wedding (not another puce bridesmaid’s dress!), desire to make it to the gym occasionally, desire to sleep occasionally, the ambient noise of New York, and any TV show she might happen to watch on a regular basis.

None of which have anything whatsoever to do with Tatiana or her book, of course.But in the throes of worried speculation, the author simply cannot see that. Maybe if she tweaks that dodgy section in Chapter 10 one more time, something good will happen.

This is what we literary types like to call magical thinking.

Those of us who know and love Tatiana send our best wishes her way, along with sincere hopes that Vivienne will get around to reading that manuscript before the author starts sleepwalking, muttering that all the perfumes of Arabia won’t sweeten that little hand of hers.

That’s right: Lady Macbeth went nuts because she was an aspiring writer waiting for professional feedback.

(Think about it — it’s not as though the play gives a really convincing alternate explanation for why she cracks at that particular moment. And if you think turn-around times are slow today, what must they have been in the 11th century, when rejection letters would have been traveling on horseback — or, for an editor really in a hurry, via the local witch’s broomstick? )

Not seeing the moral? (Other than DON’T MURDER YOUR DINNER GUESTS, that is.) Let’s try another.

Written feedback meltdown #5: after many months of querying, Xerxes is elated to receive a request from agent Yarrow to submit the first 50 pages of his memoir, AND THEY SAID I WAS WASHED UP IN 480 BC: RECOLLECTIONS OF A COMEBACK KID.

Like so many frustrated aspiring writers, he interprets this request as an implied command to throw work, sleep, relations with loved ones, flogging the slaves, and personal hygiene to the winds until those pages are safely in the hands of the fine folks at FedEx.

Hey, those slaves aren’t gonna flog themselves.

Do I see some of this blog’s long-time readers with their hands raised, jumping up and down to capture my attention? “Wait just a Babylon-invading minute!” I hear these sharp-eyed protesters roar. “Did Yarrow ASK him to overnight his submission? If not, didn’t Xerxes just waste a fair amount of money?”

Well caught, readers: take a hoplite or two out of petty cash.

(Okay, I’ll admit that the jokes in this post are starting to get just a tad esoteric. Trust me, readers of Thucydides would have found that last one a real thigh-slapper.)

You’re quite right, in any case: there is absolutely no reason to shell out the dosh for overnight shipping for a submission. But hey, this was the guy who had his troops beat up the Hellespont when his bridge across it collapsed during a storm.

A bridge made of flax and papyrus; our pal Xerxes isn’t exactly the king of reasonable.

Having sent off his pages with the greatest possible swiftness, Xerxes naturally takes a week off work to rotate nervously between checking his e-mail every ten minutes, pacing outside to examine the contents of his mailbox every half-hour, and picking up his telephone receiver to make sure there’s still a dial tone every time the second hand clicks.

Yet amazingly, Yarrow does not get back to him before he runs out of vacation days. (Being king of Persia carries fewer fringe benefits these days than in ancient times. Back then, he would have had time to take a vacation long enough to discover the New World twice, if he’d wanted.)

By the time she asks to see the rest of the manuscript a month later, Xerxes has become a mere shadow of his former self: listless with chronic lack of sleep, he’s even too tired to rends the papyrus of his next book into 50,000 pieces and feed it to the palace dogs himself; he has the army do it.

But when an agent asks to see pages, pages be sent, right? So he gulps down a few handfuls of vitamin capsules, puts his entire scribe brigade on round-the-clock inking duty, and is able to send out the entire work in record time.

Once again, the wait is long, at least as far as Xerxes is concerned. “Criminy,” he grumbles. “Conquering Babylon took less time. How is she reading it, three words per day and six on Sundays?”

His patience pays off, Baal be thanked: Yarrow asks to represent him!

After the agency contract is signed, Yarrow tells her new client that she has a few pages’ worth of small tweaks that she would like him to make in his manuscript. “Nothing major,” she assures him on the phone. “Shouldn’t take you long at all.”

Exhausted by his extended vigil, yet eager to get his book into print, Xerxes rushes to his e-mail, rapping his fingertips nervously on his desk until Yarrow’s list of revisions arrives. He opens it — and ye gods, it must have a hundred points!

Overwhelmed, he begins to bash his head rhythmically upon his gold-encrusted desk, bringing his retainers running. How can he possibly do it all?

Catching my drift here? No? Okay, let’s try again:

Written feedback meltdown #6: Zelda has written what she modestly believes and hopes is the best novel in human history, MY HEART ON A PLATE. While not at all autobiographical, she assures every agent she queries, it is the story of a woman who went to her alma mater, holds her current day job, and was apparently married to her first husband.

The schmuck.

After much querying, leads to a handful of requests for pages and no offers of representation, she realizes that she is no closer to her goal of publication than she was at the beginning of her queryfest, for the simple reason that no one she has approached has actually told her anything about her book.

Other than, “We’re sorry, but it doesn’t meet our needs at this time.”

Perplexed, she begins reading every how-to book she can find on the writing life, only to find that most of their advice is of the pep talk variety; it’s not telling her why HER book isn’t getting published. But she does the suggested breathing exercises, makes a voodoo doll of herself and places it strategically within a carefully-arranged diarama depicting a packed book reading, and sacrifices a goat or two to the Muses.

As she’s been told many successful authors do.

She begins haunting writers’ conferences and surfing the net, looking for better answers. One day, she stumbles across a blog where a freelance editor was threatening to chain herself to a rock and expose herself to sea serpents unless all of her readers agreed to get some feedback on their manuscripts before shipping them off to agents and editors.

“Eureka!” Zelda cries, digging around in that nifty tote bag she got in return for her $500 literary contest registration fee. Surely, she jotted down contact information for a few of the nicer writers she met there.

She e-mails the one she liked best, Zippy (I don’t have the energy to go through the alphabet again, people; sorry), asking if he would like to exchange manuscripts.

Zippy responds that he would indeed like that very much, but he is about a month away from polishing off the latest draft of his novel, NOT AN AUTOBIOGRAPHY EITHER, REALLY, the tender story of an accountant striving to be a novelist.

“But I’ll have quite a bit more time on my hands after tax season,” he assures her.

Delighted, Zelda immediately e-mails her entire book to her new friend — and is nonplused when Zippy writes back a few days later to suggest that they exchange physical manuscripts, for ease of reading, rather than each expecting the other to print up 700 pages or so.

Shaking her head at his unreasonableness — he sounds just like her ex, Xerxes — Zelda digs up her last rejected copy and hands it over.

A month passes with no more word than a quick note from Zippy saying that his revision is taking a bit longer than he’d anticipated. “Turns out taxes are due in April,” he informs her cheerfully. “Who knew?”

No matter, Zelda thinks: a slow read means more thoughtful feedback, right?

Another month goes by, however, and Zippy is still not ready to exchange: last week’s horoscope told him that he was too stressed out, so he took a much-needed break from revision to take up curling. “But I am reading yours,” he writes apologetically between slides across the ice. “I’m enjoying it very much.”

Zippy has an unexpected crisis at work — his client Tatiana is being audited — pushing back his projected completion date still further. By this time, Zelda has gnawedher fingernails down to the quick: she really needs this feedback.

Still, she knows that he’s doing her a favor, one that he hasn’t yet made it possible for her to return, and tries to be patient. Is it possible, she wonders, that he isn’t aware that she can’t query again until she’s weeded out any problems with her work?

Yes, long-time readers, I saw your hands shooting into the air: Zelda SHOULD have kept querying all throughout this process. She also should have found more than one first reader, made sure that he had time to give her feedback, and made specific requests about how she would like to receive it and when.

But then, she hasn’t had the advantage of having read the posts in my GETTING GOOD FEEDBACK series (conveniently available in the category list at right, Zelda), and you have.

At three and a half months, she writes and asks Zippy to lunch the following Saturday. “Maybe,” she suggests brightly, “we could talk about my novel?”

“Don’t have time,” he writes back. “Sea monsters have just carried off my favorite writing blogger.”

Losing her temper completely, Zelda sends him a lengthy, tear-stained explanation about why she had sought out feedback in the first place. “If you hate it,” she concludes, “or if you never intend to finish reading it, just tell me so. It’s kinder than toying with my feelings. My God, it’s been like Acts II-IV of Macbeth — all I’ve been able to do is wait!”

Contrary to what some of you cynics out there may have concluded, Zippy actually HAS read her novel; he genuinely is extremely busy. (Sea monsters can’t be relied upon to hack off their own heads, obviously.) So he tosses together a few supportive-sounding paragraphs saying how much he liked the book and sends them to her.

Delighted to have critique in hand at last, Zelda opens it — only to find that he has not given her ANY specific suggestions about how to improve her manuscript, only some vague statements about liking this character, not liking that plot point, and so forth. Her howls make all the cats of the neighborhood rush for cover.

Clearer now? Yes, each of today’s exemplars stumbled in several ways (heaven forefend that I should ever provide an illustration of only a single point) in facing genuinely frustrating situations over which they had virtually no control.

But Tatiana, Xerxes, and Zelda greatly exacerbated their own suffering by walking in with unrealistic expectations about when others would read their work. (And, in Zelda’s case, not setting up sensible ground rules for exchange before anyone so much as thought about budging a manuscript.)

As I MAY have mentioned seventy or eighty times before, agents and editors are REALLY busy people. If you imagined most of them buried up to their delicate necks in paper, you wouldn’t be far off about how much they have to read.

Yet most writers expect to hear back more or less instantaneously — and if they don’t, come up with all kinds of explanations except for the single most likely one: the agent or editor hasn’t had time to read it yet.

Why do unrealistic timing expectations make incorporating feedback harder when it actually does come? Because the writer has already expended so much vital energy in fretting over the differential between how quickly she wanted to hear back and when she did, energy that would have been much better spent, say, drafting the first chapter of her next book.

You can’t fool me about why Lady Macbeth went mad, Bill Shakespeare: you didn’t give her anything to do after Act I but wait around for her husband to slaughter half of Scotland. A long wait is an open invitation for an imaginative mind to prey upon itself. No wonder she started strolling the battlements at midnight, moaning.

Of course, she shouldn’t have told her husband to kill the king, either, but hey, no one’s perfect.

Since you’ve all been so very good, we’re going to take a break from this series tomorrow for a post on something completely different — and trust me, it will be a treat. In the meantime, keep up the good work!

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Becoming a good acceptor of feedback: hello? Hel-lo?

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Sometimes, the universe just rushes to provide material for this blog. Who am I to stop the flow?

After yesterday’s impassioned (but unillustrated by examples) argument against giving in to the urge to argue with someone who has just given you a slew of written feedback on your manuscript, I received a telemarketing call from PRECISELY the type of knee-jerk disputer I’d been talking about, the sort who acts as though a kindly-put no is tantamount to a yes.

Or, at the very least, that it’s an indicator that the person saying no couldn’t possibly be qualified to express an opinion on the subject.

To add SOME enjoyment to what was actually rather an unpleasant exchange, I’ve spiced up the dialogue a little — because, as long-time readers of this blog know, dialogue lifted directly from real life tends to come across as deadly dull, vague, and prolix on the page. I’ve also changed various names, to protect the guilty. (They already know who they are, after all.)

(Phone rings upstage left. Seated at her desk deleting the day’s crop of 250 spam would-be comments on her blog, ANNE tries to ignore it. As it keeps ringing insistently, she trips over three cats, several stacks of unbound manuscripts waiting to be read, and a small mountain of as-yet-to-be-recycled junk mail to answer it.)

ANNE (breathlessly): Hello?

BOB (in the tone one typically uses for chats amongst intimate friends): Hi. Is George there?

ANNE: No, I’m afraid he’s at work. May I take a message?

BOB: You must be his wife.

ANNE (considering then discounting the possibility that this is an old friend of George’s who has somehow missed all news of him over the past 14 years): I mustn’t, actually.

BOB (talking over her): I’ve got a great deal on heating vents for the two of you. Why don’t I swing by and…

ANNE: Why are you talking in such a familiar tone, when it’s perfectly obvious this is a telemarketing call? Please take us off your…

BOB (feigning surprise marginally well): But you’re on my list.

ANNE: The only list we’re on is the National Do Not Call Registry.

BOB: That’s impossible.

ANNE: I can report your company for calling us.

BOB: We vet our lists against theirs. Your husband must have…

ANNE: Are you seriously suggesting that George snuck behind my back and removed our number from the National Do Not Call Registry?

BOB: He might have called us for information about heating vents.

ANNE: I can assure you that he’s not interested. Nor am I. Go away.

BOB: I’ll call back later; he might get mad if we take him off our list.

ANNE: Break up many relationships with that line?

BOB (evidently taking this as encouragement): If you’ll just let me send him some information…

PHONE: Click. Buzz.

(Curtain.)

Some of you recognize Bob in his writerly form from conferences, critique groups, and pretty much everywhere else writers gather, right? He’s easy to spot in the wild: his constant cry is, “Oh, they just don’t understand my work.” It’s invariably the same excuse, whether they refers to other group members, agents who have rejected him, or editors who spurn his agent’s advances.

Rather than, say, “Oh, maybe I should check my work for typos or continuity problems before showing it to other people” or “You know, my agent may have a point there.”

As I mentioned yesterday, unfortunately for the collective reputation of writers everywhere, the Bobs of the literary world are also the ones who respond to form rejection letters with phone calls and e-mails to agents, explaining PRECISELY why the agency was wrong to reject their work.

Which, in case you’re pondering adopting it as a means of winning friends, influencing people, and/or selling heating vents, has never, ever worked. Unless, of course, Bob’s true goal is to give the target of the argument yet another anecdote about someone who just wouldn’t take no for an answer.

In which case, I must say he’s succeeding brilliantly.

Yes, an aspiring writer DOES need to be persistent — but in a strategic manner, in ways that don’t result in slamming doors through which a writer might want to slip someday.

Remember, when a writer approaches an agent or editor, she’s not merely offering a book — she’s offering herself as the author of it. Since it’s practically unheard-of for a manuscript to undergo NO revisions between first submission to final publication, both agents and editors are going to expect an author — ANY author, even Bob — to be able to incorporate their feedback quickly, creatively, and with a minimum of drama.

In that spirit, let’s recap yesterday’s first couple of suggestions on how to respond to written feedback gracefully:

1. Don’t argue

2. Read, reread — and get a second opinion.

Got those firmly ensconced in your brain, because you are better, more talented, and smarter in every way than Bob? Good. Let’s move on.

3. Don’t decide right away how you’re going to handle the critique — or how you’re going to apply its suggestions to your work.

In a way, this is the first cousin to #2: as I argued yesterday, the first flush of shocked emotion is not particularly conducive to long-term planning. All too often, normally perfectly reasonable writers will overreact in the heat of the moment, lashing back at the critiquer. (Which, as we have seen throughout this series, can have some pretty unpleasant consequences for everyone concerned.)

Others will rush to embrace the opposite extreme, deciding in a flash that such a barrage of feedback must mean that the book is not salvageable. Into the trash it goes, if not actually out the window.

Neither course is likely to do either your writing career or the manuscript any good. In the cooler light of subsequent reflection, it’s a heck of a lot easier to see that.

I know, I know — when the adrenaline is flowing fast, every fiber of your being wants to spring into action right away. But revision is a painstaking process; you’re going to need a carefully thought-out plan. That’s going to take some time and mature reflection to produce.

Give yourself permission to stew for a while — privately, where no one even vaguely affiliated with the publication of your book can see or hear you. Get all of that resentment out of your system. Journal. Join a kickboxing class. Frighten the pigeons in the nearest park with your guttural roars.

THEN, when your blood pressure is once again low and your hopes high, go back to the project. You may be surprised at just how much more reasonable that page of critique has become in the interim.

4. Remember that you and the critiquer are on the same side.

Hoo boy, do a lot of writers seem to find this hard to remember immediately after receiving feedback! To hear ‘em talk about (or heaven help us, to) the folks who wrote up that editorial memo, agent’s critique, freelance editorial report, etc., you’d think that expressing opinions about how to improve a manuscript and/or render it more marketable was an act of outright aggression.

But think about it: these people aren’t the enemy; it just feels that way in the moment. In fact, in the vast majority of instances, they’re trying to HELP the writer.

Okay, to the Bobs of this world, it can feel like a sneak attack by an enemy pretty much all the time, as well as for the hypersensitive. To the fellow who won’t hear no, anything but an instantaneous and unqualified YES represents a barrier to be overcome through persistence; for those who have trouble differentiating between their egos and their manuscripts — a very, very common conflation — every rejection, however minor, feels like a referendum upon their very worth as human beings.

I want to talk to the vast majority of writers who fall into neither camp — or who at least pay only short visits to either extreme.

Listen: professional readers are trained not to mince words — as those of you who have queried or submitted may have noticed, rejection letters are TERSE, typically. So is most professional feedback — so much so, in fact, that agents and editors tend not to give any feedback at all unless they think the submission is pretty good.

So when a pro takes the time and trouble to give substantive feedback on a manuscript, as opposed to a form-letter rejection, it’s almost always in the hope of assisting its writer to improve it. That’s almost always the ostensible goal of critique groups as well, and even of those generous first readers who take the time to read your works-in-progress.

When a writer responds to such efforts as though any desire to change the book must stem from an unadmitted and nefarious source — jealousy of talent is a popular choice in such accusations, as is lack of familiarity with what makes literature readable and just plain shallowness — the kindly-motivated feedback-giver feels burned.

Unfortunately for us all, it typically doesn’t take all that many outraged reactions before a feedback-giver starts to feel that it’s not worth it. Why expend the energy, she thinks, to try to help someone who blames the messenger?

Multiply that burned feeling by tens of thousands, and you can start to understand why most agencies choose not to give individualized feedback in rejection letters.

I can hear the better-behaved among you getting restless. “But Anne,” these models of propriety cry, “I am nothing but restrained in my dealings with professional readers. I treat them with respect: I approach them as they wish to be approached, wait patiently for them to read my work, and don’t lash out at them when they reject me. So why treat ME as though I’m as volatile as folks you’ve described?”

Good point, angelic ones. One simple reason: time.

Yes, it would be dandy if they could respond to each and every query as if no angry writer had ever sent them a flame-mail response to a rejection letter. But — and I think it’s been a while since I’ve pointed this out — the average agency receives upwards of 800 queries a week. Plowing through them all is very time-consuming…and form rejection letters save valuable minutes in fresh composition.

Open SASE, slip in pre-prepared photocopy, and whoosh — the response is on its way back to the writer.

In a way, obviously pre-packaged form rejections are kinder to writers than the same boilerplate pasted into return e-mails — since rejections tend to be so short, it’s tempting for the writer to conclude that those words AREN’T what that particular agency sends to everyone. It almost always is — why, from an agency screener’s point of view, should they expend the time personalizing each? — but every agent in the biz has received flame-mail from outraged Bobs who want to know EXACTLY how that generic critique applies to THEIR queries or submissions.

Which brings me to to the reason OTHER than time-savings that agencies are so fond of form-letter rejections. As annoying as those blandly identical form letters are to their recipients, the very fact that they are generic means — or so the logic goes — that they are less likely to provoke an angry response than a letter geared more to actual problems in the query or submission.

Okay, they’re less likely to provoke an angry response that makes it all the way back to the agency. As most of us know from personal experience, they cause plenty of storms in writers’ living rooms across the world.

Which sets up something of a vicious circle, doesn’t it? A few hotheaded writers excoriate their rejecters, causing the denizens of agencies to fear writerly backlash — so they produce maddening generic rejections that, over time, have led many aspiring writers to conclude that the industry is hostile to new talent. Every so often, some frustrated soul just can’t take it anymore — and shoots off a missive that confirms every fear the agency workers had about writerly response to rejection.

Let’s agree here and now that we here at Author! Author! are going to do our part to try to stop that unproductive and soul-curdling cycle. Let’s commit to being the writers that agents dream about representing, the ones who can and do take feedback professionally, incorporate it well, and use critique to make our manuscripts into the best books they can possibly be.

A bit ambitious, true. But someone’s got to start the counter-movement.

Whew, that was a lot of advice to absorb in one sitting, wasn’t it? Rest assured, it’s not my final word on the subject — we’ve barely scratched the surface of techniques for handling feedback. If today’s array doesn’t work for you, relax: one of the subsequent suggestions probably will.

Keep up the good work!

Posted on - No Comments on Becoming a good acceptor of feedback: the written rules

Becoming a good acceptor of feedback: the written rules

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Welcome back to my series on developing that most essential of professional writer skills, taking critique well. As I’ve been explaining in various ways for the past week or so, the oh-so-common aspiring writer’s fantasy that a manuscript — any manuscript — will require no further changes once the author declares it finished is very much at odds with the way the path to publication is actually constructed. Many, many other parties have a right to stick in an oar and start rowing.

Contrary to the horror stories with which we writers like to scare one another around literary conference campfires — okay, around the bar that is never more than a hundred yards from any such conference — the overall result of outside feedback is generally GOOD for the book in question. Not every suggestion will be stellar, of course, but every manuscript in existence could use a second opinion.

Yes, I’m aware that last statement made half of you squirm. Nevertheless, it’s true.

After I completed yesterday’s post on what can happen when writers respond poorly to written feedback, I realized that logically, it would have made a dandy lead-in to the first strategy on this week’s list. I also realized that, due to a slight brain malfunction on my end, I neglected to mention why you might want to be preparing yourself for WRITTEN feedback in particular.

Most of the major decision-makers in the U.S. publishing industry are concentrated in a very few places in the country: New York, Los Angeles, to a lesser extent the San Francisco Bay Area, Chicago, and Minneapolis. Apart from a few scattered presses elsewhere, that’s about it.

Most of the writers whose books they produce do not live in one of these places.

As a result, the common aspiring writer expectation that signing with an agent or selling a book to an editor means copious in-person contact is seldom accurate. These days, communication between author and agent or editor is usually by e-mail, supplemented by telephone conversations.

In fact, it’s actually not unheard-of for an author never to meet her agent in the flesh at all.

Manuscript critique is still usually performed in the margins of the manuscript, with larger-scale requests conveyed via editorial memo or in the body of an e-mail. Obviously, then, most of the feedback a writer could expect to receive from her agent and editor, not to mention the publishing house’s marketing department, PR people, etc. would be in writing.

Before the shy among you breathe too great a sigh of relief at the prospect of being able to receive necessary change requests at an emotionally safe remove, cast your mind back over yesterday’s examples. Responding to written feedback is not necessarily easier than face-to-face; it merely requires a different set of coping mechanisms.

This is not to say that you should throw last week’s set of guidelines out the window the moment you receive an e-mailed critique; you shouldn’t. In many instances, those strategies will also be helpful for written feedback.

This week, however, I’m going to be tackling some of the more virulent knee-jerk responses to written critique, and giving you some tips on heading them off at the past.

Ready? Here goes:

1. Don’t argue.

Oh, I know: it’s tempting to tell off the agent who’s asked you to kill off your favorite secondary character or the editor that is apparently allergic to words of more than two syllables, but trust me on this one — it’s a waste of energy AND it won’t help preserve your artistic vision.

That last bit made some of you trouble heaven with your bootless cries, didn’t it? “In heaven’s name,” anguished voices moan, “why?”

Well, several reasons. First, as we discussed last week, generally speaking, feedback-givers offer critique with an eye to improving the book in question, not as the initial salvos in an ongoing debate. The critiqued writer may take the advice or leave it, but from the point of view of a reader concentrated on the quality of the end product, what’s said ABOUT the book doesn’t really matter, except insofar as it helps make the book better.

The important thing is what ends up on the PAGE.

The closer one’s manuscript gets to publication, the more likely this is to be the critiquer’s expectation — and, like so much else in this wacky industry, that’s partially a function of time. Agents and editors are busy, busy people, often working on rather short and overlapping deadlines: they don’t really have time to mince words. (That’s the official reason that professional feedback tends to be so terse, anyway.)

Because they feel rushed pretty much all the time, they tend to prefer to hand a list of suggested changes to the author and walk away, secure in the expectation that the writer will weigh each point carefully, make appropriate changes to the text, and return with a much-improved manuscript.

When a writer gives in to that initial urge to argue about the changes — and for those of you who have not yet experienced the receipt of professional-level feedback, the desire to respond can feel as imperative as a sneeze — a debate is inevitable. And debate, my friends, is a great eater of time.

This is not to say that you should not be willing to fight for the integrity of your work — you should. Later in this series, I shall talk at length about what to do if, upon mature consideration, a PARTICULAR piece of feedback seems impossible or inadvisable to incorporate.

In practice, however, writers who accede to the temptation to snipe back are seldom responding to a single questionable suggestion — they’re usually lashing back at the very notion of changing the book at all. Sound familiar?

Honestly, I’ve seen quite a few of these diatribes (usually when a sobbing author is seeking help in appeasing a much-offended agent or editor), and they tend to make it quite apparent that the writer is rejecting the proffered advice in toto. Generally, these missives are phrased in such a way as to render future compromise on the most important change requests significantly more difficult than if the author had just kept mum.

If your first impulse is to come up with 47 reasons that the suggested changes could never work, fine: write it all down. But don’t do it as an e-mail, and don’t send it to your critiquer.

Some of you out there just HATE this advice, don’t you? “But Anne,” I hear the rambunctious mutter, “you seem to expect us just to roll over and play dead.”

As a matter of fact, I don’t. What I DO expect you to do is be strategic in how you make your case, picking your battles, and proceeding in a way that protects the best interests of the book, not authorial ego — and certainly not in a manner that achieves nothing but venting at precisely the wrong people.

How might one go about this? The next tip is a good place to start.

2. Read, reread — and get a second opinion.

Not to cast aspersions on anyone’s reading comprehension skills, but it’s been my experience that writers’ first reads of critique tend to be just a touch inaccurate. Completely understandable, of course: at first blush, it’s very, very easy to be angered by certain trigger words and phrases — and once the kettle of the brain is already boiling, it’s hard to consider further suggestions with anything remotely resembling detachment.

Read it once, then run off and punch a pillow. Repeatedly. Stomp. Scream. Christen the closest stuffed animal within reach with the name of your feedback giver and read it the riot act. Just do not, whatever you do, respond directly to the critiquer. (See rule #1.)

After you’ve had a chance to calm down — and whether that will take an hour, a week, or a month varies wildly from writer to writer — go back and print the critique. Read it again; you will probably be surprised at how many fewer changes it’s requesting than you initially thought.

Set it aside again, returning to it at a point of blessed calm, when you will not be interrupted. Go through the feedback line by line, making a list of what it is actually asking you to do. Then take the initial missive, fold it twice, and stash it away somewhere, safe from human eyes.

Or, if you’re still boiling, hand the list to a good reader whom you trust implicitly and as HIM to make out a list.

When you first approach the manuscript, have the list by your side, not the critique in its original form. (I know it sounds wacky, but seeing the change suggestions in one’s own handwriting often seems less threatening.) Read through the ENTIRE manuscript, noting on the list where the pages and chapters where the requested changes would be applied.

Note, please, that I have not yet said anything about deciding whether to APPLY the feedback or not. At this juncture, you’re merely gathering information. Be as impartial as you can.

Call it a fact-finding tour of the manuscript.

Those of you reading this while facing tight deadlines can probably feel your blood pressure rising at this juncture, can’t you? “But Anne,” I hear these stressed-out souls cry, “this will take FOREVER. I need to make these changes NOW, don’t I?”

Not necessarily — writers almost always underestimate how much time they have to respond to revision requests, assuming imminence simply because they haven’t asked point-blank for a due date. (Don’t worry, stress-mongers: I shall be discussing the ticklish business of deadline-setting later in the week.)

The simple fact is, though, that no matter how tight the actual deadline may be, a writer in the throes of critique shock is in no shape to make critical decisions affecting his manuscript. He needs to calm down first — and calming down takes time.

No, seriously. Ask a doctor: once the body is revved up, those weirded-out stress hormones don’t just vanish in a puff of smoke merely because the brain decides it has work to do.

Wait.

If, after a week or two, you still aren’t calm enough to be able to approach the suggestions or your manuscript in a constructive frame of mind, consider asking a writer friend (other friends probably will have a hard time understanding the power dynamics between critiquer and reviser) to read over the feedback and summarize it for you.

Ideally, this would be someone who has already read the manuscript, but who isn’t, say, sharing your bed or workplace on a regular basis. Or who didn’t give birth to you. You want someone who cares about you, but who can be impartial when you cannot.

(Spoiler alert: once you’ve established a good working relationship with your agent, s/he is going to be a great person to ask for perspective when you receive upsetting critique from your editor. But part of setting up that rapport and trust involves the writer’s demonstrating a willingness to respond professionally to feedback.)

Why is finding an impartial second opinion important? Because — and I’m sticking this bug in your ear now, because you may not be able to feel it kicking around your brain immediately in the wake of receiving a raft of feedback — there’s probably some good advice lurking in that morass of critique. You wouldn’t want to reject it wholesale, would you?

Well, actually, in the first moment of receiving it, you almost certainly would. May I suggest that wouldn’t be the most appropriate instant to weigh the quality of the critique, let alone make career-shaking decisions?

More coping strategies follow next time, of course. Keep taking those nice, deep breaths — and keep up the good work!

Posted on - 2 Comments on When a writer’s buttons get pushed

When a writer’s buttons get pushed

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No, this lovely, soothing picture of my flower garden (snapped by the equally lovely and talented Marjon Floris) does not mean that my fairy godmother came and waved her wand over my despoiled back yard, alas; the pretty things you see here are from last year, and their descendents still above ground are currently despairing under construction detritus.

In fact, even as I write this, an enthusiastic young man in a backhoe appears to be enjoying himself very much, rolling back and forth across land that was once green. And I wouldn’t be entirely surprised if that crash I just heard involved the demise of one of my windows.

But that’s not my focus at the moment. Since we’ve been talking for a week now about coping with the trauma that is receiving and applying verbal feedback, I thought it might be a good moment to remind us all that THINGS GROW BACK.

So far in this series, we have been concerned primarily with how to deal constructively with the kind of feedback writers often receive face-to-face: in critique groups, classes, pitch meetings, public readings to one’s, well, public, workshops, telephone calls with one’s agent, lunches with one’s editor, and occasionally, as we saw yesterday, situations where one is inadvertently saddled with a feedback-giver who doesn’t quite get the story.

Daunting situations, all. You were brave and attentive while we looked them straight in the face; I’m proud of you.

And in the fine tradition of tough love, I’m going to reward you for that courage by testing it a bit more. Today, we begin taking on WRITTEN feedback.

Already, I can feel some of you squirming behind your computer desks. “But Anne,” I hear a vocal minority protest, “that’s comparatively easy critique to take well, isn’t it? I mean, in person, you have to keep your temper, be polite, refrain from bludgeoning the critic with the nearest blunt object, that sort of thing. But with written feedback, I can indulge in primal screaming in the privacy of my atelier. So why worry about the intensity of my response?”

I can answer that in two keystrokes, Mr. Atelier-Owning Smarty-Pants: the DELETE key and the SEND button.

C’mon, admit it — you know precisely what I’m talking about here. No? Okay, let’s introduce a few new exemplars to illustrate.

Written feedback meltdown #1: when Lionel signed with Murgatroyd Literary Associates two months ago, he didn’t know much about how submissions to publishing houses worked. Like many new to being agented, Lionel simply assumed that his agent would start pitching and sending out his novel, LOVE KICKED ME IN THE DIPLOMATIC POUCH, the nanosecond the hard copies arrived in New York.

Give or take a coffee break or two.

Being a conscientious agent who truly believes in Lionel’s book, however, Murgatroyd expresses an interest in seeing the book revised to maximize its marketability before he begins investing in buying coffee and lunch for editors. He promises the incredulous Lionel some feedback, but then the holidays happened, followed by the annual New Year’s Resolution Query Avalanche…in short, he’s only just gotten around to it now, in March. Sorry.

Naturally, Lionel has been chomping at the bit the whole time: he can’t WAIT to quit his day job as Secretary of State to become a full-time writer. But when he begins to read Murgatroyd’s two-page (single-spaced) explanation of what he wants changed, his brain feels like it’s boiling by halfway through the second paragraph.

What does he mean, the title isn’t suggestive enough, or that the instantaneous translators at the UN couldn’t possibly have their mouths at leisure enough for the peanut butter sandwich bonanza in Chapter 12? And how could the plot possibly work without the brigade of tap-dancing baton-twirlers from Nairobi?

By the time he reaches Murgatroyd’s tentative suggestion that perhaps June would be the best time to start circulating manuscripts, Lionel has sprouted two ulcers, the makings of a whopper of a migraine, and a bunion on the third toe of his right foot. Clearly, Murgatroyd wants a completely different novel than the one he’d had in mind.

Shaking, Lionel inches his mouse toward the DELETE key — not to trash the manuscript, although obviously that’s a lost cause, but to eliminate the most remote possibility that he will ever have to gaze upon this emotionally-abusive document again.

Weeks pass, but Lionel is afraid to open Murgatroyd’s subsequent e-mails, for fear of being lambasted. Eventually, they stop coming.

Doesn’t seem plausible that an aspiring writer would bow out of a relationship with a good agent so quickly? Actually, it happens all the time: agents often speak with regret about the talented writer with the great book concept who went away, feedback in hand — only to disappear forever into the Revision Vortex.

Don’t worry; we’re going to make sure that it doesn’t suck you in, I promise.

Okay, that’s one button down. Here’s an example of the other.

Written feedback meltdown #2: Nancy’s first novel, THINGS I COULD NOT TELL MY MOTHER I DID IF THIS WERE NONFICTION, was snapped up fairly quickly by a major publishing house — which is to say, in under a year’s worth of submissions by her agent, Olivia, a period punctuated by our heroine’s e-mailing twice a week and calling three times a month to find out what was going on with her book.

Relieved at the prospect of no longer being on the receiving end of so much angst, Olivia passes along editor Pauline’s e-mail to Nancy, so they may communicate directly, and retires to Bermuda to raise mountain lions. (They’re easier to herd than authors, she says; big cats don’t need continual reassurance that they’re talented.)

At first, Nancy and Pauline’s e-mail exchanges are very cordial: they discuss deadlines, minor changes, information for the marketing department. Then, one day, Nancy sits down at her computer to find what’s known in the biz as an editorial memo, a document briefly summarizing the changes Pauline would like to see in the manuscript before formally accepting it for publication — and, not entirely coincidentally, before paying the second installment of the three-part advance.

Nancy can’t believe her eyes — these change requests are outrageous! What does plausibility even MEAN, in a fictional context? Plenty of girls in her generation were Yo-Yo Ma groupies, and while cellos certainly aren’t common in marching bands, it’s just closed-minded to declare it impossible. And who cares if the subplot about the bassoonists’ conspiracy to replace the conductor with a cardboard cut-out of Jerry Garcia adds four chapters to the book? It really happened that way.

I mean, it happened that way in the book.

But Nancy is a word-oriented person and, she believes, a reasonable one, so she sits down immediately and writes a 27-page response to Pauline, explaining precisely how and why each and every one of these suggested changes is, if not actually idiotic, at least a really, really bad idea.

The next day, she receives a furious phone call from a wildcat farm in Bermuda. “What on earth did you say to Pauline?” Olivia demands over the ambient mewing. “She’s talking about dropping the book!”

Seem extreme? It’s not unheard-of, barring the mountain lion part. But let’s tone the same phenomenon down a little, to show the more common victim of the itch to push the SEND button.

Written feedback meltdown #3: querulous Quentin has been querying his quaint historical romance, THE QUONDOM QUISLING QUAILS, for quite some time now. It might be quixotic, but it has long been his quotidian habit to question other quill-pushers in his critique group about the qualifications of their representatives.

(Okay, I can’t keep it up anymore.)

Having experienced little success by sending Dear Agent queries to everyone he could find on the Internet who claimed to sell books, he hies himself hence to a writers’ conference, because he’s heard that it’s easier to pick up an agent that way.

The first day of the weekend-long conference is disappointing, though: two agents to whom he has been randomly assigned for pitch meetings turn out not to represent his kind of book.

Not that it stops him from continuing to urge them to make an exception in his case.

On Sunday, he approaches Rex, an agent who does take on historical romance. He seems open to Quentin’s book concept; he asks to see the first 50 pages. Delighted, Quentin rushes home and e-mails the chapters that very night, then settles down to the time-honored writerly ritual of counting the seconds until the agent falls in love with his work.

Out of his mind with anticipation by the following Friday, he shoots off an e-mail to Rex, asking if he liked the pages and offering to send more. In passing, Quentin explains that he wants this book to succeed more than anything else he has ever desired in his life.

When Rex has still not responded by the Tuesday after that, Quentin sends another e-mail, apologizing for being so intrusive, but explaining that he (unlike every other writer from whom the agent might conceivably have requested materials, one assumes) is committed to making this book the best it can possibly be.

Fortunately for Quentin, Rex hasn’t bothered to read these subsequent missives, which have automatically been added to the queue (ah, there’s another one) of e-mails for Rex’s assistant Samantha to plow through when she is finished reading the week’s paper submissions.

Samantha, as it happens, shares a 3-room railroad apartment in Brooklyn with Millicent and four other agency screeners. (Have I mentioned that they’re not paid much?) When she gets to Quentin’s submission, she gives it a fair reading. For a paragraph, at any rate.

Then she rejects it with the standard agency boilerplate: Thank you for submitting your novel. Unfortunately, I didn’t fall in love with this story, and the fiction market it too tight at the moment to take on projects in which we do not have complete faith. Best of luck in placing this elsewhere. Sincerely, Samantha J. Powermonger.

Quentin is stunned by this response. Who the heck is Samantha J. Powermonger? Did she steal his manuscript from Rex? Hadn’t he and Rex made a real connection at the conference?

Clearly, there’s been some terrible misunderstanding. To rectify it, he sends off an extensive e-mail to both that Samantha person and Rex, explaining that there must have been a mix-up at the agency.

While he’s at it, he explains precisely why his protagonist is deeply loveable.

Rex does not respond, but Samantha (not having burned her lip on a latte that day) does. She explains patiently that she is Rex’s assistant, and it’s her job to screen submissions. Yes, that really does mean that his submission had been rejected.

Quentin responds five minutes later with a four-page missive, informing her (since she was evidently unaware of it) that he and Rex had an understanding, so she had no right to keep the manuscript from him. Obviously, she knows less than nothing about GOOD literature, so here is another copy of the requested pages. Perhaps this time she could manage to be a good secretary and place them in the right IN box?

When she doesn’t reply within a few hours, he composes a snail mail letter to Rex, explaining what has happened and marking it PRIVATE!!!! Mysteriously, that doesn’t elicit a request for the rest of the book, either.

Clearly, it’s all Samantha’s fault. He’d better send her another e-mail.

(Curtain.)

Now, I would sincerely hope that how each of these exemplars handled feedback on their work — explicit critique in Lionel and Nancy’s cases, implicit in Quentin’s — made you laugh because you would never DREAM of handling professional criticism this way. But the fact is, wildcat farms aside, writers do launch these kinds of responses in the general direction of agents and editors every day.

And that, my friends, is bad for all writers, leading many folks in the biz to roll their eyes and dismiss the whole lot of us as hypersensitive, volatile, and ignorant about how the industry actually works. They tend to attribute this to a desire to cling desperately to our original drafts, as if the arrangement of words on the page were somehow mystically significant, or to a simple refusal to understand that publishing is a business, not an arts-promotion charity.

I don’t think that’s usually what’s going on.

I attribute this kind of overreaction to three causes: (a) lack of skill (and experience) in accepting feedback, (b) conflation of effort expended with quality of writing, and (c) a myopic tendency not to try to see a manuscript (or query) from any point of view other than that of author.

Why bring this up now, in mid-series on feedback acceptance?

Next time, I’m going to start going through a set of strategies any writer can use to present his response to written critique more professionally, in a way that will avoid engendering the astonished and annoyed responses we’ve seen here. Despite what many writers would like to believe, well-written books are seldom produced in a vacuum; ideally, working with an agent or editor should be a collaboration, not merely a division of the labor required to bring a book to market.

But in order to move beyond simply not offending people who wield power over your ability to sell your writing and begin to become truly talented at incorporating feedback, let’s start thinking about (b) and (c) as well.

Why? Because ultimately, a book is not for the author alone — at least, not if the author plans to get it published.

It is also for the audience. And no matter how talented a writer may be, if she can’t place herself in the shoes of her target audience — be it agent, editor, or the reader she believes will eventually be buying her book on Amazon — she’s not going to be a very good reviser, whether based upon outside feedback or her own self-editing instincts. She needs to learn to view her work as other readers see it.

Give it some thought — and keep up the good work!

Posted on - 2 Comments on Becoming a good acceptor of feedback, part V: coping when the bookworm turns

Becoming a good acceptor of feedback, part V: coping when the bookworm turns

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This has been a tough little series, hasn’t it? Rarely have punches been pulled less here at Author! Author!, or truths more frugally varnished. A little over a week into this, I can see why so few writing sites tackle to this particular issue in a systematic way: we’re talking about learning to quiet the good old hard-wired human flight-or-fight response here, after all.

This will be my last post — phew! — on what is potentially the most confrontational of feedback-receiving situations, the face-to-face meeting. Before I wrap up the list, tie it with a bow, and tuck a chocolate bunny into the basket, let’s revisit the goodies already nestling in that absurd plastic grass:

1. Walk into the meeting with a couple of specific questions you would like your critiquers to answer.

2. Bear in mind that today is not necessarily a good day for response.

3. Take good notes.

4. Be an active listener.

5. If you’re overwhelmed, ask for a rain check. Or at least buy yourself some time.

6. Re-read the critiqued pages before responding.

7. Consider the source — and select your sources with care.

8. The rule of one, part I: accentuate the positive.

9. The rule of one, part II: minimize the negative.

10. Don’t ask for feedback from someone whose honest opinion you are not prepared to hear.

After my last post, I could feel in my very bones that not all of you were satisfied with this array of coping mechanisms. “But Anne,” I heard some of you professional feedback veterans plaintively pointing out, “I WAS open to the feedback experience when I walked, and I DID want to hear an honest opinion of my work. But the critique I’ve been getting has been so overwhelming — where do I even begin?”

I’m glad that you brought this up, battle-scarred feedback-receivers. You’ll be delighted to hear that I’ll be dealing with this issue at some length in my next set of posts, which will concentrate on the art of accepting written feedback. But I do have a couple of tips that apply beautifully to this dilemma vis-à-vis verbal feedback.

11. Don’t penalize yourself by expecting perfection.

To put it in a slightly less judgmental manner — because, hey, some of us are sensitive to criticism — if you’re submitting a manuscript for critique, it is by definition a DRAFT, right, not a finished book, and thus a work-in-progress? Heck, from the industry’s point of view, a book is still potentially changeable until it is actually sitting on a shelf at Barnes & Noble.

Sometimes, it’s not beyond further meddling even then.

Revision is just a fact of the business. A writer who expects not to have to alter his or her manuscript at SOMEONE’s request at SOME point in the publication process might have some bad news coming about the Easter Bunny, if you catch my drift.

Avert your eyes, children. Truth isn’t always pretty.

A misunderstanding of this fact of publishing, I suspect, is often lurking under the skin of the writer who over-reacts to substantive critique. Because he has put so much work into the book, he is stunned to hear that the manuscript he thought was ready to send out to agents and editors — or might win a literary contest — might require MORE of his time and attention.

Completely understandable, of course — but not at all reasonable, from the industry’s point of view. Or from the feedback-giver’s, usually.

Again, this is a matter of expectation. No matter how talented a writer is, pretty much every book that ends up published goes through a multitude of drafts. Believing otherwise almost always ends in tears.

As in the kind that come out of one’s eyes, not what happens when a distraught person takes sheets of manuscript between his hands and rips. Although the latter is not an uncommon first response to feedback from a writer who had expected to hear nothing but praise for his work.

Which leads me to one of the best pieces of feedback-reception advice you will ever hear, even if I do say so myself:

12. Don’t apply what you’ve learned from feedback right away. Give it some time to sink in first.

Oh, how I wish that every agent, editor, and hard-line critique group member would have this tattooed on her forehead! I can’t even begin to describe the amount of human misery it might prevent.

Look: hearing the hard truth about a manuscript, even a brilliant one, is not the most pleasant process for even the best-adjusted writer’s psyche. In the heat of the moment — to be precise, the first moment a writer finds herself alone with her computer after receiving a whole heap o’critique — we’ve all been known to overreact a trifle, haven’t we?

In little ways, like deleting the computer file containing the manuscript. Or deciding that a quip about one scene’s momentary implausibility means that the entire subplot relating it should be cut.

Train yourself NOT to give in to these urges. Bite on the nearest sofa cushion, howl into the night, eat two gallons of chocolate chip ice cream at a sitting — but do NOT, I implore you, go anywhere near your manuscript when you’re still in what people like me tellingly call critique shock.

I’m quite serious about this: you may feel perfectly fine, but a hefty portion of the creative part of your brain is in shock. No matter how much sense cutting half of Chapter Two and placing it at the end of Chapter Seven seems to make at the time, just make a note of the idea AND WALK AWAY.

Trust me on this one. No matter how well you took feedback in the moment, your judgment WILL be impaired at first. You’ll be much, much happier — and end up with a substantially better revision — if you wait a few days before you begin leading those darlings of yours to the sacrificial altar.

“But Anne,” I hear some of you huffing incredulously, “what if I got that feedback at a conference, and one of the agents and editors there asked me to send chapters? I need to put that critique to work right away, don’t I?”

Let me answer that question in three parts: no, no, and NO.

The average requesting agent or editor would not be AS surprised to see a mail carrier flop your manuscript on his desk within the week as to see the Easter Bunny hop in with it, but he certainly doesn’t expect it. Heck, he probably would not lift an eyebrow if he didn’t see the 50 pages he asked for last week before the Fourth of July.

Although you might not want to push it so far as having it delivered with by the Furtive Non-Denominational Gift-Giver in December.

As those of you whose long-term memory happens to include last year’s Book Marketing 101 series (in particular, the posts in the HOW SOON MUST I SEND REQUESTED MATERIALS? section) are already aware, a request for materials does NOT need to be fulfilled within the week.

Or even the month. Long-time readers, chant it with me now: what matters is how GOOD the submission is, not when it gets there. (Within reason, that is.)

Take the time to make sure that your submission is in tip-top shape before you send it out. If that means you want to incorporate substantive feedback first, great — but there’s no earthly reason to tackle that arduous task the nanosecond the conference is over, when you will be positively vibrating with “a real, live agent asked to see MY work!” adrenaline.

Take a few days to calm down first; your logical faculties will be working better then, I assure you. And it’s not as though the request for materials is going to expire by next Tuesday.

Above all, be kind to yourself in the wake of feedback. Exposing your work to hardcore scrutiny takes quite a bit of bravery — allow some time for the body’s automatic fight-or-flight response to stress to stop rushing through your system before you apply your racing brain to the daunting task of tearing your pages down to rebuild them with a stronger foundation.

On to responding to written feedback! Keep up the good work!

Posted on - 2 Comments on Becoming a good acceptor of feedback, part III: on beyond merely maintaining a pleasant face

Becoming a good acceptor of feedback, part III: on beyond merely maintaining a pleasant face

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For the past couple of days, I’ve been talking about that most trying of recurring writerly obligations, dealing gracefully with face-to-face feedback sessions. Whether it’s in a critique group where writers are sharing their suggestions about how to improve one another’s chapters or the more one-sided phone call from one’s agent or editor asking for a change in a manuscript before it makes the rounds of editors or goes to press, many, if not most, writers find it a bit hard to bear with a smile.

A real smile, that is, not the plastered-on grimace of those who are counting to ten before reaching for any weaponry that happens to be handy.

To that end, let’s recap the face-to-face critique-handling strategies we’ve covered so far:

1. Walk into the meeting with a couple of specific questions you would like your critiquers to answer.

2. Bear in mind that today is not necessarily a good day for response.

3. Take good notes.

4. Be an active listener.

5. If you’re overwhelmed, ask for a rain check. Or at least buy yourself some time.

6. Re-read the critiqued pages before responding.

Any questions, comments, cries of “Oh, my God, you can’t be serious?” about those? Good. Let’s move on.

7. Consider the source — and select your sources with care.

As I mentioned yesterday, not all feedback is equally applicable to one’s work — yes, even if it comes from a well-respected agent, editor at a major publishing house, or even yours truly. This is not, contrary to popular opinion, an industry of generalists, but of specialists.

Just as it really doesn’t make sense to pitch or query a novel to an agent who represents exclusively nonfiction, ideally, a writer would approach only those who are intimately familiar with her chosen book category for feedback. If she has written a memoir, for instance, her dream team of first readers might include a bevy of inveterate autobiography fans, a writers’ group made up exclusively of memoirists, and perhaps a conference critique from an agent, editor, or author whose interests lie in that direction.

But that’s not how the cookie tends to crumble in real life, is it? Most of the time, we writers don’t have the luxury of showing our work to specialists.

Time and again, writers approach me for editing, bemoaning the quality of the feedback they’ve been getting. “Well,” I say in the sympathetic tones of my trade, “who has been reading your work?”

The litany is almost always the same: my spouse, my best friend, and my writing teacher; the one romance writer, two mystery writers, and one science fiction writer in my critique group; the agent to whom I was randomly assigned at that conference, the guy who represents nothing but books about horses and Civil War widows; the editor who walked into a group pitch meeting announcing that he wasn’t empowered to take on any unagented work…

“Wow,” I usually say, after the list has petered out. “Has anyone who habitually reads your kind of book for pleasure or business read it yet?”

A quick caveat: please don’t take this observation as an excuse to tell members of your critique group that they wouldn’t know the specialized requirements of your chosen genre if they sat up and barked. It’s the writer’s responsibility to recruit qualified first readers, just as in her best interests to query and pitch to only agents and editors with a demonstrable interest, if not track record, in her chosen book category. (For tips on how to figure out whom to ask to fill this much-valued function, please see the GETTING GOOD FEEDBACK category at right.)

However, being cognizant in advance of whether the kind soul offering you feedback on your writing is hip to what is currently being published in your selected line can certainly help you keep his suggestions in perspective. After all, what could be gained by debating the merits of whether your hard-boiled detective narrator (the one who has a fatal attraction to dames with great gams; you know the guy) is too tough to be likeable with someone who has never read a hard-boiled detective novel?

Or — and this criterion often comes as a surprise to frustrated feedback givers — with someone who thinks, bless his heart, that THE MALTESE FALCON still represents the cutting edge of the genre?

Or with an agent who has represented only literary fiction and self-help books for the past 15 years?

Again, I’m not bringing this up to give you an argumentative tool, but to help you pick your battles. Naturally, any good reader can give useful feedback on non-genre-specific issues, such as clarity, pacing, and plausibility.

But to be blunt about it, it’s not going to help improve your mystery if you’re only receiving feedback from people unfamiliar with the genre’s conventions. Selecting your feedback-givers with care will go a long way toward avoiding unproductive quibbling.

8. The rule of one, part I: accentuate the positive

This one can have a practically magical effect on a group critique session on the verge of becoming nasty: when you are listening to feedback (ideally, as I suggested yesterday, with busily-scratching pen applied to ample paper supply), make it your mission to find one — JUST one — piece of advice that makes sense to you out of the whole critique.

Then make it the topic for further discussion, leaving everything else that’s been said for consideration in private.

This doesn’t mean, of course, that you should ignore the rest of what’s said; write it all down, and if you find multitasking difficult, go ahead and ask another member of your critique group to take notes as well. (Not a bad idea in any case, actually.)

But keeping your tender ears out for the one piece of feedback that you are certain is worth a try serves a couple of purposes. First, it gives you an upbeat topic for further discussion. Second — and more conducive to your general happiness — it helps shift the focus of the exchange from a list of what your manuscript does wrong to how clever the critiquer has been to figure out a way to improve what is already good.

To understand how profound this mental shift can be, picture the exemplar I mentioned yesterday, the all-too-common hyper-defensive critique group member who sits on the edge of his seat while others are discussing his writing, jaw set and pulse racing, just waiting for an excuse to jump in and justify what he’s written. Can you even imagine that guy being able to say at the end of the meeting, “Wow, Natalie, that’s an interesting idea. I’ll have to go back to Chapter 2 and try that”?

There’s a reason he couldn’t do it: every fiber of his being is devoted to ego defense, rather than gleaning something constructive from the critique session. Although he probably doesn’t think of it this way, he’s poised to protect his feelings at the expense of his writing project.

9. The rule of one, part II: minimize the negative

Okay, all of you pessimists out there — Part II of the Rule of One is for you: it’s a strategy for coping with a critique in which, even with the best intentions, the writer is hard-put to find anything useful, or which is so general (“Does your true-crime book really need to be so graphic?”) that at first blush, it doesn’t seem remotely applicable to the manuscript at hand.

Instead of saying something confrontational like, “Hey, Bozo, are you sure that it was MY chapter you read?” find one — JUST one — of the speaker’s points to focus upon, rather than the whole morass. And instead of picking the most outrageously wrong part of the critique, why not select something in the mid-range of egregious?

Then ask follow-up questions on that PARTICULAR point and no other. The more specific (and text-based) you can be, the better.

Do I hear the cynics out there getting ready to riot? “But Anne,” they protest, “why bother? If the critiquer is an idiot who obviously doesn’t know the first thing about my book category, or doesn’t seem to understand what she’s read, why not just dismiss her and be done with it?”

For several good reasons, oh ye of little faith. First, giving oneself permission to dismiss an entire set of feedback at one fell swoop sets a dangerous precedent — once the habit is established, it can become pretty tempting to dismiss the next critiquer who says something similar about a work, and then the one after that. After a while, rejection can become second nature.

And we all know where that can lead, can’t we? That’s right: to Kimberley, our hypersensitive writing group member from a few days back. Look upon her works, ye mighty, and despair.

Second, even a poor critiquer can occasionally make a good point. Sometimes, good readers are not very articulate about what they would like to see changed in a manuscript — particularly if they are new to giving feedback. Asking very specific follow-up questions can be very helpful in eliciting what they actually mean.

Although in defense of such roundabout reasoners, I do wish that more writers’ groups told new members up front that “I liked this” and “I didn’t like that” are not very useful ways to express feedback. Diagnosing manuscript problems is hard; even very careful readers could often use some guidance at first.

Third — and I hesitate to bring this up, but it may save you some grief down the line — seemingly inapplicable critique occasionally comes from unlikely sources. Like, for instance, the hapless agent who, due to a colleague’s cancellation, abruptly finds himself expected to read thirty 10-page novel excerpts in preparation for conference critique meetings that begin two hours hence.

Hey, it happens.

Rather than retail any of the truly spectacular (and, from a writer’s point of view, quite depressing) anecdotes I’ve heard over the years from agents and editors who have found themselves in this position, let me share an awkward moment from my own past.

Years ago, I entered a writing competition where the prize included a month-long residency in an artists’ colony and face-to-face manuscript critique by two quite well-known authors. Excited at the prospect, but aware that I would get more out of the feedback if I were familiar with these authors’ most recent work, I naturally rushed right out and indulged in an orgy of literary preparation.

Perhaps not entirely coincidentally, the author whose work I admired liked the chapter I submitted for critique, so we spent a charming hour chatting about my work, hers, and how I could make my writing more marketable. Those whose work was less similar to hers did not fare so well.

But now that we’re all familiar with Tactic #7, that doesn’t particularly stun us, right?

When Important Author #2 appeared on the scene — three days late for her week-in-residence and planning to leave two days early, which automatically made me a bit wary — I was very diplomatic about the fact that I didn’t find her work very engaging. Not to blow my own horn, but this restraint did require some near-heroism on my part, as my extensive reading binge had revealed that her literary output since 1957 had consisted largely of telling and retelling the (apparently autobiographical) plot of her first critically-lauded novel in slightly different forms.

Pop quiz, to see if you’ve been paying attention: how many of you had thought by the end of the previous paragraph that, in accordance with Tactic #7, I should have bowed out of my scheduled critique meeting with her? Take a gold star out of petty cash if you did.

Alas, at the time, I was young, innocent, and entirely too prone to confuse slightly inconveniencing someone with being impolite. I walked into the meeting prepared for her to dislike my chapter, of course, but I made the mistake of assuming that as long as I didn’t let her feedback vex me into blurting out some version of, “Why on earth did anyone ever consider you for the Pulitzer?” I would survive the occasion with my dignity intact.

You can feel this coming, can’t you? Don’t worry; it’s far worse than you’re imagining.

She not only didn’t care for my work — she mixed it up with another competition winner’s. (She didn’t like hers, either, apparently.) Entirely disregarding my polite, gentle hints that perhaps she had mislaid my manuscript, the august lady proceeded to blast my fellow writer’s work for a good ten minutes.

I had absolutely no idea what to do. Surely, when the other writer came for her session (which, because Nemesis has a dandy sense of humor, was scheduled for immediately after mine), the grande dame would realize her mistake — and something in her regal bearing gave the impression that she was not overly fond of admitting her own mistakes.

So I pulled the pin on the truth grenade. And she ARGUED with me about whether I’d read the chapter she’d been lambasting. Pop quiz: what should I have done at this point?

A bronze star with walnut clusters if you shouted, “Run! Murmur some polite thanks and flee for your life, praying that she will forget your name the next time she’s sitting on an award board!”

Actually, I did try to escape, but by then, she was grumpy. Ordering me not to move, she dug through the sheaves of paper in her battered Serious Literary Person’s satchel until she found my chapter — and proceeded to read it in front of me.

Or rather, she read the first two pages, gave the kind of titter that frightens dogs and small children, then announced with finality, “Well, you have some good lines here. But Greeks have been done.”

Because I have been to graduate school — the untrained should not attempt this level of logical gymnastics at home — I was able to translate this to mean that she’d seen MY BIG, FAT GREEK WEDDING (which had come out a year before) and had decided that single point of view represented the experience of every Greek-American currently roving the planet. Clearly, she was not the ideal audience for this particular chapter.

But did I fight with her about the reasonableness of rejecting writing about an entire ethnic group at one fell swoop? Did I take her to task for not having read what it was her obligation to read? Did I dip into my well-justified dislike of her literary output to point out that she had been writing about her Irish-American family since the late 1950s — and that, in fact, had been done before, too?

No — because the literary world is small enough that if I blew up at that moment, I might end up as the butt of an anecdote about how bad writers are at accepting honest critique, the last thing I needed while my agent was shopping a book of mine around to editors.

(Did a light bulb just switch on over your head? Yes, it can be that easy to get a reputation as a feedback-resenter.)

So what did I do? I engaged her in a discussion of the relative merits of the writing of David Sedaris and Jeffrey Eugenides, that’s what. I didn’t even bother to point out that they are both Greek-Americans who write habitually about, you guessed it, Greek-Americans; I trusted that the irony of the situation would occur to her later.

True, I didn’t glean any useful feedback from the exchange, but we did part on cordial terms (overtly, at least), which is more than merely maintaining a stoic, frozen visage would have achieved. To this day, in fact, she says hello to me by name at literary events. She has even introduced me to other authors as “an unbelievably good sport.”

And that, boys and girls, is how flexible a new author sometimes has to be. More tips on increasing your ability to twist yourself into a genial pretzel follow next time. Keep up the good work!

Posted on - 10 Comments on Becoming a good acceptor of feedback: the face-to-face checklist, part II

Becoming a good acceptor of feedback: the face-to-face checklist, part II

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This week, we’re concentrating upon building one of the most useful skills a career writer can have: the ability to take feedback well. Why is it so handy, you ask? Because from the industry’s point of view, an ability to respond to even gloves-off critique calmly and reasonably isn’t just a nice optional feature on an author — it’s part of the standard equipment.

With an eye to that reality, last time, I began going through a list of strategies for the critique situation where a writer is most likely to over-react, the face-to-face feedback session.

Are the shy among you sitting down? Good, because I have some potentially startling news to share: face-to-face critique moments positively abound in the writing world, in every form from the aforementioned writers’ group to a pitch session with an agent or editor to being approached by a less-than-enthusiastic fan at a book reading.

Unless you are lucky enough to land that one-in-a-million literary berth that enables you to hide out in a well-furnished cave in Outer Mongolia, typing away in solitude while the royalty checks roll in, then, you might want to prepare yourself for the experience.

The wise writer’s goal in these situations is simple: to hear critique of your work without taking it personally and respond appropriately, in a manner that both helps your book’s market and artistic prospects and maintains a positive relationship with the critiquer.

It may not sound like a lofty goal, but as those of you who have been on the receiving end of a honest-to-goodness professional critique already know, in the moment, it can be pretty difficult. Let’s recap yesterday’s suggestions:

1. Walk into the meeting with a couple of specific questions you would like your critiquers to answer.

2. Bear in mind that today is not necessarily a good day for response.

3. Take good notes.

Is everyone up to speed with those? Fabulous. Let’s move on, then.

4. Be an active listener.

If you watch the body language of someone unused to accepting critique gracefully, you’ll notice something interesting: most of the time, their bodies appear to be straining at an invisible leash, in constant preparation for jumping in to contradict the feedback-giver. It’s very confrontational; often, the listener even keeps his mouth slightly open while the critiquer is making her case, to prevent even the slightest delay in shooting out a response.

But contrary to popular opinion, feedback on a manuscript is NOT an invitation to an argument; it’s a series of points that a writer should take back to the manuscript to consider applying. And that is as it should be, because no matter how well a writer can defend a particular literary choice verbally, ultimately, what matters is what’s on the PAGE.

Seriously, ask any agent, editor, or contest judge in the English-speaking world — honestly, they’re not looking for a fight. They just want to help the writer improve the manuscript.

As I pointed out yesterday, it’s very, very hard for anybody to listen well when he’s trying to come up with a reply to each point being made. Believe it or not, though, the opposite response, to sit there stony-faced — or, as often happens in pitch meetings, with a forced smile plastered on the face — is even harder on the feedback-giver.

Why? Well, a mask is difficult to read, after all; can a critiquer really be blamed if she occasionally mistakes a blank face as a sign of boredom? Or concludes from the fact that the writer is responding to both high praise and deep damnation with exactly the same expression that the feedback is not particularly welcome?

Active listening is an ideal compromise between the two extremes. An active listener is engaged in the conversation, even when she is not speaking: she smiles at the jokes, nods at the good points, looks thoughtful when an interesting point is raised — and yes, even frowns when she disagrees with something.

What she does, in short, is pays the speaker the compliment of appearing to be interested in what he’s saying.

Heck, yeah, it takes a lot of energy to listen this way, but embracing this practice brings a very tangible reward: it forces the writer to LISTEN to the details of the feedback. Which, in turn, renders it infinitely more likely that she’s going to glean something useful from it.

Look: not every piece of advice you’re going to get is going to be stellar, or even apt, even if you’re hearing it from the world’s best-qualified first reader for your work or the agent of your dreams. A professional writer needs to learn to sift, to separate the wheat from the chaff, to pan for the gold amid the sand, and…well, any other sorting metaphor you might care to mention.

The point is, it’s the writer’s job to figure out which is which.

That can take some pretty close listening — and it’s almost impossible to listen closely when a writer is constantly on guard to respond to a perceived attack or concentrating on maintaining a jaunty facial expression no matter what is said, as if she were on trial for murder based upon ambiguous evidence and the jury might convict based upon a fleeting frown or two.

Yes, I’ve seen both in feedback situations.

Instead, engage. Trust me, it will make the person giving you feedback respect you more than if you pursue either of the alternatives.

5. If you’re overwhelmed, ask for a rain check. Or at least buy yourself some time.

All throughout #4, I sensed the timid out there wanting to ask a question. “But Anne,” they murmur unobtrusively, “what if I’m really blindsided by what the feedback-giver is saying? For instance, the last time I pitched at a conference, the agent cut me off before I’d said three sentences, telling me that she didn’t represent that kind of work. It took 100% of my energy not to burst into tears on the spot.”

I’m glad you brought this up, Modest Mice. Here’s a little tip that I wish every conference pitcher learned BEFORE that first face-to-face meeting: if the agent or editor says s/he is not interested in the book, the pitcher is under no obligation to stick around, doing violence to his emotions in a dreadful effort to remain polite until the time allotted for the meeting expires.

Yet in 99% of such meetings, the writer DOES just sit there, miserable and confused. There are some other ways to handle this, of course (discussed under the PITCH FOR AN AGENT OR EDITOR MEETING category at right, in case you’re interested).

But if you’re feeling overwhelmed, leave. Take a powder. Vamoose. Believe me, the agent or editor isn’t going to take umbrage if you slip away quietly; usually, she’s not any more comfortable in this situation than the writer is.

Of course, you’re going to want to maintain your dignity as you go; manners, as nice British mothers used to tell their children, cost nothing. Murmur a quiet thanks, if you can manage it.

The same logic applies to any critique situation — if you’re feeling overwhelmed, it is a far, far better thing to ask for, say, a five-minute break during your writing group than to bite your tongue until it bleeds. If you need to run into the nearest bathroom and scream into a scrunched-up pillow because you feel the critiquer has completely missed the point of your chapter, go ahead.

Or how about saying to the fellow writer with whom you have exchanged manuscripts, “Look, I’ve had a hard day. Do you mind if we postpone talking about this until I’m a little more coherent?

While it may seem like a cop-out, it’s infinitely preferable to a meltdown that results in burned feelings. Even walking into a meeting knowing that scuttling away is a viable option can render the situation less stressful.

If you don’t feel that you can call for a time-out, consider borrowing a trick from academia and forcing a lull in the discussion. Professors tend to be past masters at this, and for good reason: they have to answer a lot of questions on the fly, and — I’m exposing a trade secret here, so pay attention — they don’t always have the answers at on the tips of their tongues. Sometimes, they need to slip off to their offices and look something up.

Yet surprisingly few of them (or I suppose I should say us, as I used to be one of their number in the dim days of yore) are willing to say, “Actually, I don’t have an answer to that. Mind if I slither off to the library and consult a reference volume?” Instead, they often turn the discussion so they needn’t answer the question until they’ve had time to do precisely that.

To be fair, looking things up isn’t always an option — especially in the midst of the form of medieval torture known in academia as a job talk. In order to get a job as a professor at most major US universities, the top candidates have to give a lecture on their current research projects, with every professor in the department they hope will hire them sitting in the audience, eager to leap upon any logical holes in the argument.

Even for someone who wants to give lectures for a living, this can be a pretty daunting prospect. Especially when the job talk is scheduled, as it so often is, at the end of a couple of days’ worth of individual meetings with all of those professors, the department’s graduate students, and university administration. That’s a whole lot of sustained good behavior, particularly in the kind of well-regarded department that I used to occupy, where everyone one of those professors had a legitimate right to expect the hapless applicant to be intimately familiar with every article he had ever produced.

Speaking of something you might want to rush off to the library to look up.

Why the endurance test? Well, in the US, there are often a few hundred qualified applicants for every professorial position in a good department, so to be invited to give a job talk, your application has to have impressed a whole lot of people. But by the time they fly you in, the people you impressed will have been debating with for a month with the people who fell in love with Candidate B’s curriculum vitae, arguing with those who just adore Candidate C’s research agenda, and trading barbs with those who think Candidate D will vote with them at faculty meetings.

Question time at the job talk is typically when all of these intradepartmental squabbles come to the fore. The advocates for other applicants will leap to their feet as rapidly as their laurelled-but-aging bones will allow, to try to make Candidate A look worse by asking really, really difficult questions.

Many of which, I regret to report, tend to take the form of, “Why didn’t you approach this problem precisely the way I would have?” If not the even more dreaded, “Could you relate this to my last article?”

I mention this not to discourage any of you out there from pursuing the academic life, but because this last type of critique, the self-centered, is actually not confined to its hallowed halls. In a pitch meeting, an agent who specializes in mysteries might well take issue with the ways in which your thriller does not resemble a mystery; if you are the only memoirist in a critique group full of novelists, you’re probably going to keep hearing that you’re including too much backstory.

And so forth. Since the literary market is so diverse — and conferences can’t possibly import pros who deal with every conceivable book category — we writers often find ourselves receiving advice and feedback from folks who don’t specialize in our type of book.

But since the literary world is all about networking, it’s usually not a very good idea to point that out to a feedback-giver whose category preconceptions are, well, a bit off the mark.

As you may easily imagine, givers of job talks find themselves in this position all the time. So how do they handle it? By buying some time to think — or turning the discussion.

How does he go about it, you ask? First, the neophyte professor will pause after the questioner has finished speaking, as though considering it in all of its complexity. (Actually, this is a good strategy whenever an intellectually-insecure person asks you a question; it implies that it was a really good question that requires serious thought to answer.)

Then the wise job talker will extend an olive branch: “That’s an interesting question. I’ll have to think about that.” This is a very difficult conversational move for the questioner to counter, as it conveys a compliment while it defers further discussion.

Which is precisely why this tactic almost always works in a literary critique situation. Pretty much everyone is flattered by the notion that he has raised a point so incisive that the author wants to meditate upon it at length.

If all else fails, move on to tactic #6 — which is more than the poor job talker could get away with doing:

6. Say, “Thanks for your feedback– but I would like to re-read the critiqued pages before responding to what you’ve said.”

Aspiring writers often seem surprised when I suggest this, but in practice, there’s no better way to defuse a critique exchange that threatens to become personal or hyper-emotional. Expressing an interest in going back and reading the manuscript with an eye to the points the critiquer has raised is a perfectly reasonable request.

It’s also a pretty good idea in any feedback situation.

Think about it: when are you most likely to be able to give a revision suggestion a fighting chance to convince you to try it, immediately after you’ve first heard it and while you are still face-to-face with your critiquer, or a few days later, when you’re alone and face-to-face with nothing but the text?

Basically, this strategy will minimize the probability that you’ll dismiss a great idea in the heat of the moment — and maximize the potential for any follow-up discussion’s being productive for you and your book.

“Um, Anne?” I hear some of you calling. “I’ve been in a writers’ group/class/book collaboration with someone who does this, and the results aren’t, to put it as gently as possible, always positive, I can’t possibly be the only writer who has given feedback to someone who seemed to take it well at the time, only to stun me three days later with a 20-page e-mail explaining in exquisite detail, with textual illustrations, exactly what kind of an idiot I am to have suggested changing so much as a syllable of the chapter in question?”

Good point, anonymous commenters: the strategies of allowing time to pass and taking another gander at the text will not fuse into a magic wand that will automatically turn a behind-the-scenes seether (which, let’s face it, is not an uncommon writerly specialty) into an open-minded feedback-receiver who blesses those who help him.

In fact, as you so rightly point out, it can have the opposite effect.

So let me clarify why I am advising this: the point of going back to the text is NOT to come up with concrete evidence to support a future argument with a critiquer; it’s to try to figure out if the critiquer might have a legitimate point. This is high unlikely to happen within the first few seconds after the critique has departed the feed-back-giver’s mouth.

Speed of revision is sometimes valuable after a writer has begun working with an agent or editor, because publication deadlines wait for no man, but trust me on this one: no one familiar with the trials and tribulations of revising a manuscript actually expects the author to come up with the necessary changes within a minute or two of the suggestion to make them. You have every right to take some time to think about it.

In fact, I would argue that to be the best guardian of your book’s interest, you have an OBLIGATION not to react on the spur of the moment. Because — chant it with me now, everyone — the goal of getting feedback is to improve what’s on the PAGE, not to silence the objections raised by someone kind enough to read the manuscript and give substantive feedback.

This isn’t to say that a writer shouldn’t ask follow-up questions about feedback — if they’re warranted, she definitely should. But even then, the manuscript itself is usually the best place to start pulling together requests for clarification.

Besides, you wouldn’t respond to a change request from the agent of your dreams or the perfect editor for your book without first going to the part of the text they’ve flagged as needing revision, would you?

Um, you wouldn’t, would you? Hello? Anybody out there? Or would some of you just rather avoid thinking about that particular situation until it’s upon you?

I hate to be the one to break it to you, kids, but being on the receiving end of critique from a thoughtful agent or editor is the GOOD outcome here. Try to think of the feedback situations along the way as dry runs for that happy day.

And when that day comes, you’ll be such an old hand at taking feedback that you’ll listen carefully, pause long enough to indicate that they’ve raised interesting points, then open your mouth and chirp, “Wow, that’s an intriguing idea. Let me sit with it and the manuscript for a few days, thinking about it.”

Hey, it’s my job to envision you at your best and most successful. More tips follow next time — and please, critique veterans, feel free to pass along wry anecdotes and helpful hints of your own.

Keep up the good work!

(PS: today’s picture appears courtesy of FreeFoto.com.)